1. M Y F REE T AXES PARTNER TRAINING WEBINAR

2. To offer in-person and online tax preparation tools and assistance to hard- working low- and moderate-income families To serve as a seasonal on-ramp for year- round financial planning Target populations: Female heads of household, persons with disabilities, college students, veterans, low-wage workers MyFreeTaxes Partnership’s Mission

3. POWERED BY: SPONSORED BY: MFT Core Partners

4. Year 1 (2009): 8,580 returns Year 5 (2013): 82,286 returns Total returns completed in 5 years: 180,000 Became a true network in 2013, centered around the Core Partners, their affiliates, and the Helpline Over the past 5 years, MFT has positioned facilitated self-assistance (FSA) tax preparation as a top virtual financial capacity-building tool for low-income households and community tax prep agencies MFT Brief History

5. MyFreeTaxes.com website redesign H&R Block software redesign Helpline expanded hours: 9am – 10pm EST Mon – Sat What’s New This Year?

6. Is my URL correct? How can I test it? Type in your URL and press enter – the address will revert to the default myfreetaxes.com address You can view the SIDN matched with your URL at the bottom of your browser window If you discover your URL isn’t working properly after testing, contact myfreetaxes@goodwill.org for assistance myfreetaxes@goodwill.org Preseason Common Questions

7. How do I access the marketing materials? Any marketing-related questions should be directed to myfreetaxes@goodwill.orgmyfreetaxes@goodwill.org Preseason Common Questions

8. For your clients: MFT Helpline 1-855-MY-TX-HELP (698-9435) Menu Options: 1.Block Fees 2.Tax-related issues 3.VITA site help (IRS locator tool) Chat and email can be accessed through MFT portal Important Contact Info

9. For Partner Agencies – that’s you Helpline Menu Options (continued): 4. Partners Goodwill email (once again!): myfreetaxes@goodwill.org Important Contact Info

10. If you’re utilizing volunteers exclusively for MFT, have them take the certification tests on the HR Block software. Blended volunteers who’ve already trained/tested on TWO can still do practice problems from 4491-W on HR Block (get answers from your SPEC if you don’t already have them). Volunteers

11. M Y F REE T AXES/H & R BLOCK LIVE SOFTWARE DEMO

12. Kimberly Gordon Head of Household Three dependents Income: W-2, 1099-G (unemployment), W-2G Student Loan Interest, Standard Deduction Credits: Dependent Care, CTC/Additional Child Tax Credit, American Opportunity Credit, EITC Scenario

13. Kimberly Gordon – 1234 Main St. Cleveland OH 44113 DOB: 10/01/72 SSN: 555-55-1234 Rachel Gordon – Full-time student, not filing DOB: 11/12/93 SSN: 555-55-2345 Briyonna Gordon DOB: 03/16/96 SSN: 555-55-3456 Tony Gordon DOB: 08/12/05 SSN: 555-55-4567 Names & SSN’s

14. Kimberly’s W-2

15. Kimberly’s Unemployment Income

16. Kimberly’s Gambling Winnings

17. Fed Loan - $87 Kimberly’s Student Loan Interest

18. Precious Babies Daycare Center 1845 St Clair Ave. Cleveland, OH 44115 EIN: 12-3123123 Payments made in 2013: $1,500 Daycare info for Tony

19. Rachel’s Tuition Info Payments received: $2,150 in loans, $350 out of pocket Other qualified expenses: $200 for text books

20. Questions How much is Kimberly’s Student Loan Interest deduction? Who qualifies Kimberly for the Child & Dependent Care Credit? What is the amount of Kimberly’s Dependent Care Credit? What are the amounts of Kimberly’s CTC and Additional CTC? What is Kimberly’s American Opportunity Credit for Rachel? How many of Kimberly’s dependents qualify her for EITC, and what is the credit amount? What is Kimberly’s total federal refund amount?

21. Student Loan Interest Deduction: $87 Tony qualifies Kimberly for the dependent care credit The dependent care credit amount is $333 CTC is $0, Additional CTC is $1,000 Kimberly’s AOC for Rachel is $870 3 dependents qualify Kimberly for EITC, amount is $3,865 Total federal refund amount is $8,870. Answers