1. Keyworker Training Johanna Estes DoD Loaned Executive

2. What We Will Cover 2www.cfcnca.org  The What, Who, Why, When  The New  The How (Roles, Tools/Supplies, Tips)

3. If You Remember Nothing Else… 3www.cfcnca.org

4. What Is the CFC? 4www.cfcnca.org  President Kennedy initiated a formal national giving program for Federal employees in 1961. Since then, the CFC has evolved into the largest and most successful workplace giving program in the world  Mission: A program to support philanthropy that is employee focused, cost-efficient, and effective in providing federal employees the opportunity to improve the quality of life for all  CFCNCA raised more than $52 million in 2013  DoD raised $10.8 million  More than 18,000 DoD employees made a gift to charities of their choice through the CFC in 2013

5. DoD CFC Chairs 5www.cfcnca.org DoD CFC Chair The Honorable Chuck Hagel Secretary of Defense $11,300,000 Goal DoD CFC Vice Chair The Honorable Robert Work Deputy Secretary of Defense

6. Why Donate Through the CFCNCA? Give With Confidence 6www.cfcnca.org 1.Quality - Strict oversight ensures highest levels of integrity and transparency 2.Choice - More than 4,400 charities that donors can choose from to support. 3.Giving Made Easy - Payroll deduction and online pledging tools provide an easy and convenient way to give 4.Maximize the Value of a Pledge - More of each pledge goes directly to the charities

7. What’s New This Year? 7www.cfcnca.org “I Make It Possible…..and so can you”  Universal Giving makes the CFC a true hometown giving campaign  Year # 2 of eGiving through myPay  Marketing plan continues to honor Federal Employees’ generosity  New theme and graphics have been applied to existing website and campaign materials

8. Key Dates 8www.cfcnca.org Campaign Start1 Sep DoD Kickoff 4 Sep DoD Charity Fair (Pentagon) 28 Sep - 2 Oct DoD Charity Fair (Pentagon) 2-4 Dec Campaign End Date 15 Dec

9. Your Role as a Keyworker “You are the Face of the Campaign” 9www.cfcnca.org  “Make the face-to-face ask”  Ensure 100% opportunity to give for all employees  Enable informed choices  Encourage employees to use the resources on CFCNCA’s website: www.cfcnca.orgwww.cfcnca.org  Be an advocate for increased participation  Help run a quality campaign that will lead to an increased number of donors  Protect donor information  Use the right safeguards to protect Personally Identifiable Information (PII)

10. Regulatory Requirements 10www.cfcnca.org Know the Rules  Per OPM regulations, CFCNCA cannot:  Require 100% participation  Allow managers to solicit subordinates  Pressure colleagues to give a specific amount  Develop a list of non-contributors or contributors  Coerce fellow employees Reference: 5 CFR 950 Solicitation of Federal Civilian and Uniformed Service Personnel Reference: 5 CFR 950 Solicitation of Federal Civilian and Uniformed Service Personnel

11. Keyworker Supplies 11www.cfcnca.org  Pledge Form  Pledge Form Carrier (Form 100)  Campaign Card  Second Touch Cards  Catalogue of Caring  Keyworker Guide - includes:  8 Tip Volunteer Chart  Volunteer Gift

12. Engaging Your Colleagues 12www.cfcnca.org

13. Posters 13www.cfcnca.org

14. 14www.cfcnca.org Join the Community of Caring at www.cfcnca.org

15. Make “the Ask” 15www.cfcnca.org Engage Personally and Positively  In a national study, 800 Federal employees were interviewed:  70% said they would donate to CFC  Only 36% gave The Keyworker never made “the ask”

16. 16www.cfcnca.org Campaign Cards Campaign Number: 0990 Reporting ID #: 1234567 Recommend adding Organizational Data for Donor Reference

17. Making “the Ask” Be prepared and be sincere 17www.cfcnca.org 1.Learn about the campaign - be able to explain why giving through the campaign is effective and easy 2.Consider making your own gift before asking others to give - to learn the process, and to demonstrate that you believe in what you are doing 3.Make “the ask” in person - to individualize the campaign 4.Encourage payroll deduction - explain how this approach spreads giving out over the year and makes it possible to make a more generous gift 5.Have a conversation to learn about causes important to employees - encourage employees to contribute to charities that support causes they care about Thank your donors! - Every contribution helps to “make it possible”!

18. Second Touch Card 18www.cfcnca.org

19. POP QUIZ… 19www.cfcnca.org

20. POP QUIZ… 20www.cfcnca.org

21. Giving Options 21www.cfcnca.org

22.  Online version  Available as PDF and online searchable database at www.cfcnca.orgwww.cfcnca.org  Printed version  Provide upon donor request  Ask donors to share with co-workers Catalog of Caring 22www.cfcnca.org Not distributed to every employee; donors can request copy from Keyworker

23. Online Charity Search 23www.cfcnca.org For the first time ever, select charities of your choice from the CFC Universal Giving comprehensive list of more than 24,000 approved organizations Searchable online database Sort by name, keyword, location, administrative overhead rate, CFC code number or service category (e.g., health, disaster relief, education) Accessible 24/7 at www.cfcnca.orgwww.cfcnca.org “I’m so excited about the chance to give back to my Iowa hometown animal shelter!” – 2014 Planned Donor

24. Ways to Pledge 24www.cfcnca.org Flexible and convenient! Payroll Deduction Credit / Debit Card E- Check Cash or Check Paper Copies DFAS MyPay Yes - Paperless No 1 Donor Receipt eGiving (http://www.cfcnca.org)http://www.cfcnca.org Yes – Print and Submit Yes - Paperless Yes – Print and Submit 2 Donor Receipt Payroll OR Cash/Check Form Paper Pledge FormYesNoYes 3 Donor Receipt (Blue) Payroll Copy (Yellow) Audit Copy (White)

25. DFAS MyPay Benefits 25www.cfcnca.org  Secure website  Confidential  No forms submitted to Keyworker  Reduces costs and increases the money going directly to charities  Available 24/7 from work or home Pledge online at myPay.dfas.mil

26. 26www.cfcnca.org DFAS MyPay

27. DFAS MyPay NCA Campaign Search 27www.cfcnca.org NCA CODE = 0990 0990 Key Training Point 1.The screen will ONLY be shown to active duty Army, Navy, and Air Force Personnel 2.All other donors’ campaign information will be automatically populated

28. Reporting Unit ID 28www.cfcnca.org Key Training Point For an organization’s pledges to be properly credited the donor MUST enter the CFC Reporting Unit ID

29. 29www.cfcnca.org Reporting Unit ID (cont’d) Campaign Number: 0990 Reporting ID #: 1234567 Recommend adding Organizational Data for Donor Reference

30. Reporting Unit ID (cont’d) 30www.cfcnca.org OSD DHRA: 4080128 OSD FA DTSA: 4080123

31. CFCNCA Nexus “eGiving” Pledge 31www.cfcnca.org  Donor logs on to www.cfcnca.org to fill out the pledge form on linewww.cfcnca.org  “eGiving” with a twist – the donor must still print and submit form to Keyworker (except credit/debit/echeck)  Ensures eligibility of donor information, eliminates math errors  Reduces cost of producing hard copy paper pledges so more money goes to charities  Keyworker reviews for accuracy (except credit/debit/echeck)

32. CFCNCA “eGiving” Via NEXUS 32www.cfcnca.org

33. Paper Pledge Form 33www.cfcnca.org

34. Paper Pledge Form #1 #2 #6 #5 #4 #3 #7 Key Points 1. CFC Reporting Number (may be filled in by keyworker) to ensure organization receives credit for the pledge. 2. Social Security Number required for Payroll Pledges only. 3. Write in 5-digit charity code and corresponding contributions. If contributing to more than five charities additional Pledge Forms must be used. 4. Payroll contributors must check Military or Civilian box, complete “Pay Period Amount” and “Total Gift”. 5. Cash contributors need to check the “Cash” or “Check” box and record the dollar amount. Checks payable to “Combined Federal Campaign”. 6. Optional field – required only if the donor would like their contact information released to their charity(ies). 7. Signature and date required for Payroll Pledges only.

35. Pledge Types 35www.cfcnca.org Where does it go?  Designated  Use the 5-digit charity code to select an approved charity  Undesignated  Donations without a charity selected  Distributions made in the same proportion as charities receiving designations

36. Confidential Gifts 36www.cfcnca.org  How to process a Confidential Gift  Receive completed Pledge Form with cash, check or payroll copy in a sealed white envelope  Ensure Reporting # is on Pledge Form “I give to several causes that have great personal meaning to me. I appreciate that I am able to make my contributions in a way that remains completely confidential.” – 2013 Donor

37. StepGift by Cash or Check 1 Keyworker provides contributor with a personalized Pledge Form (with CFCNCA Reporting Number filled in) or Donor uses online Print and Submit pledge. 2 Contributor completes Pledge Form and places WHITE copy along with cash or check into a white business size envelope. Contributor retains BLUE copy and destroys YELLOW copy of Pledge Form. 3 Contributor seals envelope, writes CFC Reporting Number and “Confidential Pledge” on the front of the envelope, and delivers to keyworker. 4 Keyworker delivers sealed white envelope to Team Leader or Coordinator attached to a Form 100 envelope Confidential Gifts (2 Scenarios) 37www.cfcnca.org StepGift by Payroll Deduction 1 Keyworker provides contributor with a personalized Pledge Form (with CFCNCA Reporting Number filled in) or Donor uses online Print and Submit pledge. 2 Contributor completes Pledge Form and places WHITE and YELLOW copies into white business size envelope. Contributor retains BLUE copy of Pledge Form. 3 Contributor seals envelope, writes CFC Reporting Number and “Confidential Pledge” on the front of the envelope, and delivers to keyworker. 4 Keyworker delivers sealed white envelope to Team Leader or Coordinator attached to a Form 100 envelope

38. Special Events 38www.cfcnca.org Form 150  Form 150 is to be completed with all special event donations  Keyworker fills out form and inserts in the White Copy section of the Form 100  Recommend submitting separately

39. Form 100 Pledge Form Carrier 39www.cfcnca.org

40. Cash or Check Pledge Payroll Deduction Pledge eGiving Pledge Processing (NEXUS) 40www.cfcnca.org

41. Paper Pledge Form Processing 41www.cfcnca.org Step # Keyworker Action 1Review Pledge Form for accuracy 2Remove and discard Pledge Form cover 3Return Pledge Form BLUE copy to contributor and thank them 4Separate WHITE from YELLOW copy and place in separate stacks 5Attach cash or checks to the WHITE copy 6 Using information from the WHITE copy, complete the “Keyworker’s Summary” on the Pledge Form Carrier (Form 100) 7 Insert WHITE copies into the Form 100 pocket labeled “WHITE copies only” 8 Insert YELLOW copies into the Form 100 pocket labeled “YELLOW copies only” 9 Staple envelopes containing confidential gifts to upper right corner of Carrier 10Xerox a copy of completed Keyworkers’ Summary for your records 11Return unsealed Pledge Form Carrier to Team Leader or Coordinator Blue Copy White Copy Yellow Copy To Donor

42. Pledge Form Carrier 42www.cfcnca.org Form 100 #Explanation 1Complete “TO,” “FROM” and CFC Reporting Number 2 Use WHITE copies of Pledge Form to complete the remaining blocks on the Form 100 3 Count the number of gifts by payroll deduction and enter total. Add associated dollar amounts and enter total. 4 Count the number of gifts by cash/check and enter total. Add associated dollar amounts and enter total. 5Count the number of confidential gifts and enter total. 6 Add total for Special Events. Accompanying Form 150 required for the Special Event. 7 Enter number of payroll, cash/ check, confidential gifts, and add total dollar amounts (to include Special Events) 8Enter the number of Eagle and Double Eagle awards

43. Pledge Processing Tips 43www.cfcnca.org Do not accept out of area Pledge Forms Keep completed Pledge Forms secure Turn in results promptly to Payroll Office / make regular bank deposits Ensure the chain of custody of CFCNCA deposits

44. Pledge Processing Tips (cont’d) 44www.cfcnca.org  Avoid misrouting yellow Pledge Forms yellow  Place them only in the yellow section of the Pledge Form Carrier (Form 100)  Ensure Pledge Forms from donors are filled out completely and correctly. Common mistakes to look out for include:  Missing authorization signature for payroll deduction pledges  Cash or checks not included with completed Pledge Forms  Missing CFCNCA reporting unit number  Pay period deduction amount not matching total annual deduction amount

45. Video 45www.cfcnca.org

46. Summary 46www.cfcnca.org  Personally invite each employee to make a donation  100% informed opportunity to give  “Make the Ask” in person  Become an expert in campaign administration  Methods of giving, Pledge Form Carrier, etc.  Say “Thank You” to everyone approached As a Keyworker, you are KEY to a Successful Campaign As a Keyworker, you are KEY to a Successful Campaign

47. Final Exam 47www.cfcnca.org As a Keyworker, you are KEY to a Successful Campaign As a Keyworker, you are KEY to a Successful Campaign

48. Final Exam 48www.cfcnca.org As a Keyworker, you are KEY to a Successful Campaign As a Keyworker, you are KEY to a Successful Campaign

49. Questions? 49www.cfcnca.org

50. Thank You for Making it Possible We make a living by what we get, but we make a life by what we give. - Winston Churchill