1. 1 Safety Last update:1/2013

2. Landstar Network News Safety DVD Safety Topic Landstar Safety Officers M.U.S.T. Customers Technology BCO Orientation Centers Appreciation Events Safety Thursday Conference Call Third Thursday of Every Month 12:00 Eastern Time Nationwide Conference Call Safety Topic of the Month Hosted by LSO Region Councils Dial-in: 877-717-5921 Safety News Newsletter Safety related information Items pertinent to Safety Topic of the month Upcoming Events, Announcements Please feel free to submit any information you feel would be useful to our BCOs. Safety Events Safety Thursday Events Safety Meetings BCO/ Driver Appreciation Events Truck Driving Championships No-Zone MUST Programs Our Safety Culture

3. Let’s work together and schedule a MUST visit! This is a free service to our valued customers! We will discuss these important topics:  Complete & Accurate Dispatch  Hours of service guidelines  CSA awareness  Transporting Hazardous material safely  Identifying safe & secure freight lanes  Utilizing secure parking facilities  Accident and cargo claim frequency  Safe and compliant load securement  Landstar’s safety statistics Ask us How to Contact a Field Safety Manager in Your Area Today! 800-872-9496 or safety@landstar.comsafety@landstar.com Safety - Compliance – Security – Cargo Loss Prevention

4. No Zone Availability  Blind Spot Awareness  Educate the Public in Your Community  Promote Safety

5. Attend an LSO Safety Meeting! Attend an LSO Safety Meeting! MUSTNo Zone LSOs Get Involved with MUST & No Zone Programs ! Landstar Network News! http://elearn.landstar.com/login/index.php Educate yourself & your customer / complete the online CSA Awareness course! Annual Convention! Safety Newsletter Sponsor a BCO Meeting by Contacting your Field Safety Manager!

6. Security & Cargo Loss Prevention

7. Additional Insurance / Coverage Cargo coverage in excess of $100,000 may be provided by:  (Preferred) Purchasing High Value Trip Transit Insurance (HVTT) through the IOA website for the full value of the cargo ONLINE  A contract and/or transportation agreement is in place providing excess coverage  Complete a Risk Assessment form. The Risk Assessment must be approved by Landstar and approvals will be communicated to you in writing.  Waiver of Cargo Liability, when customer provides cargo insurance. This MUST be signed by your customer and approved by Landstar before the load is dispatched  Broker carrier must have cargo coverage equal to the cargo value

8. Domestic Trip Transit Insurance (HVTT)  Insurance can be purchased for any commodity (except those on our no-haul list) valued greater than $100,000, 24 hours a day 7 days a week through a secure website link on Landstar Online.  Exceptions  When using a broker carrier and shipment is $500,000 or greater, a release number must be obtained from Cargo Loss Prevention before submitting the HVTT application. Call 800-872-9103 or email to cargolossprevention@landstar.com between 7:30am and 5pm EST. Monday through Friday.cargolossprevention@landstar.com  Shipments above $15,000,000 require up to 72 hours to process approval from the Underwriter.  Targeted commodities i.e. computers, cell phones, DVDs, TVs and Spirits valued above $1,500,000 require 72 hours to process for approval from the underwriters.

9. Bond Requests  Shippers may require proof that we are properly bonded to carry freight or for customs purposes  Any requests or requirements regarding bonds should be directed to the Insurance Administration department Phone 800-872-9104 Email Insurance-RMCS@landstar.com.Insurance-RMCS@landstar.com

10. LSO Dispatch Responsibilities  Dispatch to Complete and Accurate Dispatch Checklist  Abide by High Risk Cargo (HRC) procedures when dispatching freight deemed as HRC  Advise BCO or broker carrier in advance if cargo is prone to shifting, falling or any special securement requirements  Know your customer: what’s the commodity and it’s value on every load!  Report cargo theft immediately! Every minute helps in the recovery effort  Coordinate pickup and delivery to eliminate unnecessary layover  Monitor check calls  Share online security theft information with your customers

11. Things to remember when using a Broker Carrier  Cargo $500,000 or greater No cargo valued of $500,000 may be brokered without getting advance permission unless the carrier has cargo insurance equal to or greater than the value of the freight.  Verify broker carrier information to avoid being SCAMMED by cargo thieves. Don’t assume you’re talking to the carrier. Check all their information against the AS400 Don’t accept ICC or MC#, get FID #’s? Have them give you their information – verify what they say Phone and Fax numbers must match what is in the AS400? Notify Landstar Security of any potential scams

12. Reporting Cargo Incidents Notify Cargo Loss Prevention on all broker carrier cargo incidents and remind BCOs to report incidents!  Burglary or Thefts  Refused Shipments  Overages, Shortages & Seal discrepancies  Late Pick-ups or Deliveries  Load shifts  Accidents involving cargo

13. Cargo Theft  What happens - BCOs:  Check if trailer has an active SkyBitz tracking device or if truck is Qualcomm equipped  Gather load and vehicle information from agent & BCO  Agent, be prepared to answer questions on CARGO DESCRIPTION and VALUE  Message is sent on the theft, to local, state, Cargo Task Force and Federal Law Enforcement Agencies  Hire an Investigator (most situations)  What happens - Broker Carrier  Gather load and vehicle information from agent & broker carrier  Agent, be prepared to answer questions on CARGO DESCRIPTION and VALUE  We send a message of the theft, to local, state, Cargo Task Force and Federal Law Enforcement Agencies

14. Homeland Security Initiatives  Customs-Trade Partnership Against Terrorism (C-TPAT)  Partners in Protection (PIP)  Free and Secure Trade (FAST)  Pre-arrival Processing System (PAPS)  Automated Commercial Environment (ACE)

15. Minimum Cargo Security Requirements for Loaded Trailers and/or Containers while on an Agents Yard If your agency provides storage and/or parking for product while in transit you are required to implement one of these security procedures * Guard on duty *Fencing around perimeter * Access control/Gates *Fencing around perimeter – 6 feet min, topped with barbed wire *Security Surveillance cameras *Insurance Coverage for Cargo and Equipment dropped in yard (no less than $1,000,000). *Adequate lighting, and cameras OR Option 1 Option 2Option 3 Direct any questions and requests to Dave Heiden or Gloria Brown 800-872-9103

16. Questions? Comments? Email Address: safety@landstar.com security@landstar.com cargolossprevention@landstar.com Presentations are customarily updated on a bi-annual basis (information is subject to change).