2. POPLA Process Richard Reeve Luke Dawson 10 September 2012

3. Operator sends Notice of Rejection appeal form and notes appeal form and notes –parking charge notice –vehicle registration mark –operator name

4. Appeal form

5. Guidance notes

6. Verification code most important box on all forms most important box on all forms –format is OOODDDYNNN  operator code  day of the year  last digit of year  form number

7. Appeals appeal form sent with every rejection appeal form sent with every rejection –likely only a fraction these will come to POPLA

8. Appeal form sent to POPLA checked on receipt at POPLA checked on receipt at POPLA if no verification code on appeal form if no verification code on appeal form –form returned party sending it if no details to identify appellant (effectively a blank form) if no details to identify appellant (effectively a blank form) –POPLA will contact the operator in either case in either case –appeal cannot be registered at this stage

9. Appeal registered once a valid appeal is registered once a valid appeal is registered –operator informed  date of decision  date evidence to be received –operator sent copy of form and evidence

10. Appeal process

11. Evidence Sections Sections headed A to G Sections headed A to G –helpful for POPLA in preparing the appeal –helpful for operator to ensure they have all evidence needed for their case

12. Evidence checklist

13. Section A Evidence Checklist itself Evidence Checklist itself

14. Section B case summary case summary –Important part of evidence copy of any terms/conditions copy of any terms/conditions

15. Section C parking charge notice parking charge notice any notes of the operative any notes of the operative

16. Section D registered keeper details registered keeper details liability trail liability trail

17. Section E original representations original representations notice of rejection notice of rejection

18. Section F images, photographs, and plans etc. images, photographs, and plans etc.

19. Section G other evidence other evidence

20. Grounds of appeal the vehicle was not improperly parked the vehicle was not improperly parked the vehicle was stolen the vehicle was stolen the parking charge exceeded the relevant amount the parking charge exceeded the relevant amount I am not liable for the parking charge I am not liable for the parking charge

21. Vehicle not improperly parked possibly valid grounds include possibly valid grounds include –vehicle not parked where stated –still within the time paid for –voucher was clearly displayed –conditions were not properly signed but NOT but NOT –did not see the sign / bay markings –paid to park but voucher fell down –did not realise could not park where I did

22. Vehicle was stolen valid grounds might include valid grounds might include –taken without the consent of owner (TWOC)  crime reference number produced but NOT but NOT –“husband driving but I didn’t know” –“told friend he could only drive if he didn’t get tickets”

23. Charge exceeded relevant amount valid grounds might include valid grounds might include –no pcn actually issued –more than prescribed amount sought –pcn alleges more than one event –pcn issued for the same event as another but NOT but NOT –motorist thinks that the parking charge is “excessive”

24. Not liable for parking charge valid grounds might include valid grounds might include –vehicle sold before, or bought after, the improper parking event but NOT but NOT –I do not think I should have to pay the parking charge –I had paid to park (even though voucher not clearly displayed)