1. Mapping the Impacts of Extension Programs Lynette Flage, Ph.D. Northeast District Director North Dakota State University Extension Scott Chazdon, Ph.D. Interim Associate Dean, Center for Community Vitality University of Minnesota Extension

2. Webinar Overview Background of Ripple Effect Mapping Description of the Method Benefits and limitations Examples

3. Background of the Method Qualitative method Form of mind mapping Ideal for brainstorming and organizing Used in Horizons communities in Washington, Idaho and North Dakota Variations

4. Mind Mapping – Radiant Thinking Pictorial Method Note taking Brainstorming Organizing Problem solving Evaluation Image: Mindmap, Graham Burnett, http://en.wikipedia.org/wiki/File:Mindmap.gif

5. Relatives of Ripple Effect Mapping Outcome mapping (OM) Concept mapping Participatory Impact Pathways Analysis (PIPA)

6. Ripple Effect Mapping Purpose – to better understand intended and unintended results of the (Extension program) for individuals, groups, communities and regions. Completed post-program as part of impact evaluation

7. How Does it Work? Identify the intervention Schedule the event and invite participants Interviews/focus groups held Mapping Cleaning, Coding, Analysis

8. Variations Participant RecruitmentInterview /Focus Group Process Coding Program participantsAppreciative Inquiry - with or without pairs Community Capitals Non-participant stakeholders Probing around Community capitals Short-medium-long term outcomes OtherFree flow – probes non- specific Three legs of sustainability OtherTriple bottom line Other

9. Ripple Effect Map of the Naturally Occurring Retirement Communities Collaborative

10. Ripple Effect Map of Fort Yates, ND Horizons Program

11. Political Capital local politics to build partnerships to advocate for local issues Cultural Capital community & regional heritage, interconnections with others. Natural Capital soil, air, environment Human Capital individuals’ knowledge and skills Financial Capital investments of wealth for the future Social Capital healthy interactions to make people feel welcome Healthy Ecosystem Vital Economy Social Well-Being Healthy People Built Capital housing, water, sewer, transportation and other infrastructure Flora, C. B. & Flora, J. (2008). Community Capitals Framework

13. Benefits of mapping the ripple effects Simple and inexpensive tool Activities are connected to a larger purpose Shows public value of the program Considers what is still needed Encourages hopefulness Opportunity for reflection & growth Value realized to community Group validation Captures unintended outcomes and impacts Shows total impact of the program

14. Direct & Indirect Impacts Extension programs often build social capital but don’t take credit for it. People do not act in isolation – strengthened social capital is a necessary pre-condition for other impacts. Other impacts may occur that were not foreseen in program theory.

15. Limitations of mapping the ripple effects Risk of bias in participant section and data collection Participants may not have complete information about a program or program outcomes Potential for inconsistency in implementation

16. Examples Horizons program 4-H program mapping Minnesota programs – BR&E map, Social Service collaborative Leadership programs

17. Mind Mapping Software www.xmind.net (free or $49/year – professional) www.xmind.net Freemind www.mindjet.com ($20/month) www.mindmeister.com (free) www.mindmeister.com IMindMap – www.thinkbuzan.com/us ($99-$225)www.thinkbuzan.com/us

18. Suggestions Use same facilitator, recorder and “mapper” Understand you will be “probing” for responses – think about some of those probes beforehand Make decision prior to mapping whether to use community capitals as probes during group interviews Recognize that Extension isn’t trying to take all credit for all change It is important to probe for negatives

19. Our Hopes Start a Community of Practice Extension professionals and others will use this regularly as an evaluation tool Start discussion in the literature Evaluation results published in various journals

20. Discussion Questions Can this be done virtually? Is this more of a method or methodology? What interventions might be good candidates for this approach? Who would you invite? What kind of questions would you ask to start the process?

21. References Baker, B., Calvert, M., Emery, M., Enfield, R., & Williams, B. (2011). Mapping the impact of youth on community development: What are we learning? [PowerPoint slides]. Retrieved from http://ncrcrd.msu.edu/uploads/files/133/Mapping%20Impact%20of%20Youth%20on%20C om%20Dev%2012-3-10.pdf http://ncrcrd.msu.edu/uploads/files/133/Mapping%20Impact%20of%20Youth%20on%20C om%20Dev%2012-3-10.pdf Buzan, T. (2003) The Mind Map Book. London: BBC Books. Cooperrider, D.L. & Whitney, D. 2007 Appreciative Inquiry: A Positive Revolution in Change. Pp. 73-88 in P. Holman & T. Devane (eds.), The Change Handbook, 2 nd edition. San Francisco: Berrett-Koehler Publishers, Inc. Douthwaite, B., Alvarez, S., Thiele, G., & MacKay, R. (2008). Participatory impact pathways analysis: A practical method for project planning and evaluation. ILAC Brief 17. Emery, M., & Flora, C.B. (2006). Spiraling-up: Mapping community transformation with community capitals framework. Community Development: Journal of the Community Development Society 37(1), 19-35. Eppler, M.J. (2006). A Comparison Between Concept Maps, Mind Maps, Conceptual Diagrams, and Visual Metaphors as Complementary Tools for Knowledge Construction and Sharing. Information Visualization 5:202-210. Hearn, S. (2010). Introduction to outcome mapping. Presentation on http://www.outcomemaping.ca Kollock, D. A. (2011). Ripple effects mapping for evaluation. Washington State University curriculum. Pullman, WA. Outcome Mapping Learning Community. (2011). http://www.outcomemapping.ca

22. Contact information Lynette Flage, Ph.D. Northeast District Director North Dakota State University Extension 701-780-8299 lynette.flage@ndsu.edu Scott Chazdon, Ph.D. Interim Associate Dean, Center for Community Vitality University of Minnesota Extension 612-624-0982 schazdon@umn.edu