1. Chapter 1: Possess a Clear Understanding of Business Analysis Seven Steps to Mastering Business Analysis (Barbara Carkenord, 2008)

2. What is Business Analysis IIBA definition: the set of tasks & techniques used to work as a liaison among stakeholders in order to understand the structure, policies and operations of an organization and recommend solutions that enable the organization to achieve its goals (identify business needs/problems and propose solutions)

3. What is Business Analysis

4. Business Analysis involves Identification of business problems/opportunities Elicitation of needs and constraints from stakeholders Analysis of stakeholder needs to define requirements for a solution Assessment and validation of potential and actual solutions Management of the “product” or requirements scope

5. You like technology, but not so much that you want to do it all the time. You like solving problems You like working with people and understanding their needs and concerns You get bored easily doing the same thing over and over Inefficiency and lack of effectiveness annoy you And… Why would you want to be a Business Analyst

6. TitleExperienceTasks Junior Business Analyst 0-2 years; may have business experience or IT development experience Elicit and document requirements for small, well- defined projects, often changes to existing systems. Ideally works with a BA mentor Business Analyst 2-5 yearsElicit, analyze, and document requirements for medium to large projects. Works with the project manager to scope new projects Lead or Senior Business Analyst 5-10 yearsElicit, analyze, and document requirements for large, complex, mission-critical projects. Supervises/mentors junior Bas. Works with the business to initiate and define new projects. Business Consultant/Clie nt Relationship Manager 10+ yearsAssist the business with strategic planning, business case development, and new product implementations. Helps to identify projects. Sets up and manages a business analyst center of excellence $89,000 $77,000 $48,000 Average salaries from Indeed.com Career Path

7. Would you make a good business analyst? –Turn to page 16 of your book –Answer the questions in your head, counting how many statements describe you –We’ll take a look at the distribution for the class Question

8. Business Analysis ……. Systems Analysis Former focuses on business solutions rather than technology solutions Help businesses design procedures, structures and technology to enhance the work Looks at how business models talk to the technology

9. Traits of a Business Analyst People skills Systems skills Business skills BA bridges the gap between people with differing levels of technical knowledge and business expertise (SMEs)

10. Overall responsibilities of BA gathers requirements from the client from the business point of view analyses these requirements and drafts a document (requirements definition) doc) writes use cases from that document for the technical people to understand

11. Key Terms / Concepts Requirement Project Product Solution Deliverable System / Software

12. Requirement –“Condition or capability required by a stakeholder to solve a problem/achieve an objective” (BABOK) –Core Requirement Components (data, processes, people) Data (Attributes Entities) Processes (or Use Cases) External Agents (or Actors) Business Rules