1. 1 Why Are These Nozzles Found in More Locations Than Any Other…

2. 2 …Because They Provide an Unsurpassed Level of: Refinement Durability Quality Reliability Value

3. 3 Unsurpassed level of refinement and reliability Long-term value 98% In-Service Rating* *Based on 2004 OPW nozzle reliability analysis of warranty returns 98%

4. 4 Consumers And End User Prefer OPW Over Any Other * Comfort Fit to Hand Inviting Appearance OPW Competitor 1 Nozzle Competitor 2 Nozzle REFINEMENT *Survey conducted by Group Four, Inc.Avon, CT

5. 5 We’ll go to any extreme to ensure the highest degree of quality Industry’s largest and most sophisticated test laboratory DURABILITY

6. 6 Equipped to simulate any field condition Tests exceed all other industry test standards In-house fatigue & endurance testing Rigorous quality examination -Includes all UL test requirements EXTREME TESTING

7. 7 Tests Prove – No Other Nozzle Compares To OPW For Durability* LIFE CYCLE PERFORMANCE TESTS PROVE – Nozzle Life Cycle Testing * Based on Life Cycle Performance Tests – OPW vs. Leading Competitors. OPW Competitor Nozzles

8. 8 A Relentless Commitment to Quality QUALITY

9. 9 Six Sigma Quality Program To eliminate defects through consistent, predictable processes Lean Manufacturing To streamline operations to promote higher quality and faster deliveries Continuous Quality Improvement To ensure quality improvements throughout entire aspect of nozzle life cycle ISO 9001 To ensure quality systems process On-Site Testing To ensure highest degree of quality control

10. 10 Unparalleled durability -Longevity of operation Unmatched reliability -Reduced maintenance costs Lower life cycle costs Reduced liability costs Brand continuity Consistent, positive consumer experience Greatest customer value in the industry OUR QUALITY COMMITMENT RESULTS IN:

11. 11 Pride and Training Ensure Quality Cell based manufacturing -All production procedures performed within unit -Highly trained, specialized team exclusively dedicated to building a specific nozzle -Pride and personal attention to details contribute to ownership of product quality CONTINUOUS QUALITY IMPROVEMENT

12. 12 Testing is an Integral Part of Our Cell-Based Manufacturing Process Vendor verification/certification In-process testing -All major assemblies -Automated testing Final performance testing -100% of all nozzles -Integrated into each cell CONTINUOUS QUALITY IMPROVEMENT

13. 13 CONSISTENTLY DELIVERING CUSTOMER VALUE THROUGH QUALITY 93% Nine out of ten customers gave OPW their highest marks on quality Better than eight out of ten customers rate OPW high on nozzle reliability 88% 83% Eight out of ten customers rate OPW better than any other brand *Survey conducted by Directions Research, Inc. of Cincinnati, Ohio

14. 14 No Other Nozzles Compare to OPW For Reliability* *Based on 2004 OPW Nozzle Reliability Analysis of Warranty Returns 98.8% FIELD-PROVEN RELIABILITY

15. 15 OPW Delivers The Greatest Overall Value In The Industry* *Survey conducted by Directions Research, Inc. of Cincinnati, Ohio 89%

16. 16 OPW Nozzles and the Benefits of Buying Quality Lowest overall cost of ownership Lower life cycle costs -Durability – longevity of operation -Reliability – reduced maintenance Reduced liability risks Best overall brand experience Eliminates “Hassle Factor” – when their guarantee doesn’t live up to the cost of the hassles

17. 17 Low Cost Alternative Nozzles Can Have a Negative Impact On Your Bottom Line: Lose a nozzle and reduce your profit Single hose dispensers magnify the problem by three What’s the cost of customer dissatisfaction? Time to handle the warranty claim and service call Inexpensive on the front-end, costly over the long haul THE BOTTOM LINE

18. 18 Greatest Overall Value in the Industry QUALITY NOZZLES

19. 19 …No Other Nozzles Compares To OPW For: Refinement Durability Quality Reliability Value QUALITY NOZZLES

20. 20 Found in More Locations Than Any Other…