1. Hard to Treat Homes Bracknell Forest Borough Council

2. Definition Hard to Treat homes are non cavity wall construction, These homes represent 10% of the stock in our area. These homes represent 10% of the stock in our area. These include Solid walls ( pre 1920) Mobile homes- “Cornish” – half cavity top tiled/wooden fascia Wimpey no fines (pebbledash finish) Bridge Flats- cold under floor

3. The Scheme Feasibility funding with EST Partnerships between BFBCWDCMGCTVEEAC Osbourne Energy with EDF Utility

4. The Scheme Identify properties Marketing to householders Monitor Install Sempatap Second monitoring EvaluateDisseminate

5. The properties- Bridge Flats

6. Wimpey no-fines

7. Cornish Types These fit the criteria in the too difficult to fill category

8. Solid Properties

9. Solid -2

10. The Lodges

11. Mobile Homes

12. Marketing Contacts -identified cold homes Staff leads Local press Leaflet drop to identified properties Item in local newsletter- mobile home park Specified letters- highest response rate for least effort

13. Marketing

14. Marketing Response Rate

15. Monitoring Before and after SAP reports. Purchased data loggers to record temperature at ½ hourly intervals. Residents perceived benefits.

16. Before

17. After After

19. Lessons Learnt Timescales – longer that planned Marketing- worked best with letters, needed to master this earlier. Difficult to encourage whole house- introduce room by room

20. Advantages Offers improved insulation at reasonable cost. (+3 SAP ) Can be linked to utility funding Designed as DIY basis,we also trained DLO and a decorator trained DLO and a decorator

21. Disadvantages Very slow to start Needed constant marketing Difficult to do whole property Unable to evaluate due to timescale - out of heating season

22. Further marketing Ideas Target- Cold Spots Decorating Season In BFBC Newspaper- delivered to every household Incentives Energy Open Day

23. Overall There are solutions Sematap, by MGC is only one Insulating paint is also available Benefits- offers a solution for “cold spots”, Best on room by room basis Worthwhile adding to portfolio of measures

24. Outcome Aim 10 Achieved 13 within BFBC Time consuming Worthwhile as “ foot in the door” other measures can be “sold”. Value in “word of mouth”.