1. Employee Ownership Australia and New Zealand Melbourne, 10 th May 2012

2. Sir Stuart Hampson Chairman, 1993-2007

3. The Power of Employee Engagement

4. −History and soldiers −Lunch and Heathrow Terminal 5 −Princess Diana and electric fans −Home-made apple pie −Happiness

5. The John Lewis Partnership John Lewis & Waitrose

6. 1864 John Lewis

7. 1929 John Lewis Partnership “owned by the staff, for the staff”

8. 2011 JOHN LEWIS PARTNERSHIP −Sales of £8.7bn −81,000 employees (Partners) −Profits of £354m −Partnership Bonus of £165m −14% of pay

9. Verdict business research Which? consumer magazine “Britain’s favourite retailers No 1 and No 2”

11. The Partnership’s ultimate purpose is the happiness of its members, through their worthwhile and satisfying employment in a successful business.

16. Be honestGive respect Recognise others Show enterprise Work together Achieve more

18. Why not?

19. −History and soldiers −Lunch and Heathrow Terminal 5 −Princess Diana and electric fans −Happiness −Home-made apple pie

20. Employee ownership Engagement and Happiness Lasting competitive advantage Excellent customer experience