1. Doing Business in the Middle East Ryan Nilsson Katelyn Hornecker Lowyn Hardy

2. General Overview Bahrain Egypt Iran Iraq Israel Jordan Kuwait Lebanon Oman Qatar Saudi Arabia Syria Turkey The United Arab Emirates Yemen

3. The People Dominant language is Arabic Culture centers on Islam Patriarchal society Most people belong to the lower class The region’s income comes primarily from oil and gas

4. Politics Some Nations led by a monarchy Lower-level politics influence day-to-day life

5. Islam One God, called “Allah” Prophets sent to guide humans Muhammad is the most recent prophet Based on five pillars

6. Facts on doing business in Middle East Might be hard for a women to do business Men’s Dress: formal business & modest lightweight casual Women’s Dress: longer hemlines and sleeves Printed materials and videos may be offensive if women in revealing clothing

7. Facts on doing business in Middle East Middle Easterners may not be punctual Doing business moves slow Developing personal relationships is key – Socializing and discussing “unrelated” topics can take days – Personal continuity; don’t change company reps

8. When not to do business During Ramadan – Annual, month-long fast – In most Middle Eastern countries it is illegal for even foreigners to consume food or water in public between dawn and dusk – Business hours limited Friday is holy day of the week Between 1 pm and 3 pm

9. How to be the perfect guest Shake with the right hand Drink the small, bitter coffee in one shot Unless the host encourages it avoid direct acknowledgement of Muslim women Leave your alcohol at home Avoid humor

10. The Sales Presentation Respect hierarchy and address senior executive; maintain eye contact Use a technically sharp presentation Remember that Middle Easterners read from right to left Allow for significant time for bargaining Prepare and understand audience

11. References Browaeys, M.-J., & Price, R. (2008). Understanding Cross-Cultural Management. Harlow: Pearson Education Limited. Cuno, K. M. (2010). Middle East. Retrieved May 15, 2010, from World Book Advanced: http://0- www.worldbookonline.com.darius.uleth.ca/advanced/article?id=ar360160&st=Middle+East Gerner, D. J., & Schrodt, P. A. (2008). Middle Eastern Politics. In J. Schwedler, & D. J. Gerner, Understanding the Contemporary Middle East (pp. 85-135). Boulder: Lynne Rienner Publishers, Inc. King-Irani, L. (2008). Kinship, Class, and Ethnicity. In J. Schwedler, & D. J. Gerner, Understanding the Contemporary Middle East (pp. 309- 344). Boulder: Lynne Rienner Publishers, Inc. Manners, I. R., & McKean Parmenter, B. (2008). The Middle East: A Geographic Preface. In J. Schwedler, & D. J. Gerner, Understanding the Contemporary Middle East (pp. 9-36). Boulder: Lynne Rinner Publishers, Inc. Robinson, T., Rodrigues, H., Linville, J., & Harding, J. (2006). World Relgions: A Guide to the Essentials. Peabody: Hendrickson Publishers, Inc. Spellberg, D. A. (2005). Gale Virtual Reference Library. Retrieved May 15, 2010, from Gale Virtual Reference Library: http://0- go.galegroup.com.darius.uleth.ca/ps/retrieve.do?sgHitCountType=None&sort=RELEVANCE&inPS=true&prodId=GVRL&userGroupName=let h89164&tabID=T003&searchId=R1&resultListType=RESULT_LIST&contentSegment=&searchType=AdvancedSearchForm&currentPosition=1 &con Harris, P. R., Moran, R. T., & Moran, S. V. (2004). Managing Cultural Differences. Ansterdam: Elsevier Butterworth Heinemann. Laroche, L., & Boulby, M. (2001, January). Doing Business in the Arab World. CMA Management, pp. 53-54.

12. http://www.youtube.com/watch?v=bspFbFytR iM http://www.youtube.com/watch?v=bspFbFytR iM