1. Community Health Assets Mapping Partnership (CHAMP) Access to Care Peters Creek Parkway-Winston Salem, NC

2. Background of Mapping Process African Religious Health Assets Program – Developed a PIRHANA tool for identifying and understanding the positive things in communities – Community Health Assets Mapping Partnership or CHAMP was adapted from PIRHANA, developed in Memphis and South Africa to aid in aligning and leveraging assets to improve healthcare outcomes – CHAMP Access to Care is being used in North Carolina as part of our FaithHealthNC movement

3. Mapping Workshop Process In this community, we held 2 workshops: Health Provider Workshop (8-8-14): people and organizations providing religious, health, and social services in the community, broadly defined Health-Seeker Workshop (8-9-14): community members who are primarily consumers of religious and health services

4. Study Area Background Basic Stats (in 2010): - Population: About 1,309 people -Median Age: 32.5 (national median-35.4 years) -Percent of Population : African-American=47% ; Caucasian= 33%; Latino=18%; Other=2% -74.1% High School Graduates; 15.3% below poverty level Determined northern boundary of the specified region is Interstate 40 Business, the southern boundary is Interstate 40 By- pass, the western boundary approximately ½ mile West of Peter’s Creek Parkway and the eastern boundary is Highway 52.

5. Seeker Participants 5 People (4 Females, 1 Male) participated Facilitators: Beth Kennett, MDiv and Charolette Leach, MDiv

6. Provider Participants 7 People Participated (5 females, 2 males) Facilitators: Beth Kennett, MDiv and Charolette Leach, MDiv

7. Facilitators Rev. Beth Kennett, FaithHealthNC Network Coordinator and Pastor Charolette Leach, Associate Pastor at Morning Star Baptist Church and 2 nd Year CPE Resident

8. Exercises Health Seeker Workshop 1Community Mapping: Participants draw maps of the assets in their community 2Health Index: Participants identify the most important factors contributing and working against health in the community 3Ranking of facilities: Participants rank community organization on how well they support factors contributing to health 4Religion and Health Index: Participants identify ways religion and religious organizations contribute to health 5Religion and Health Ranking: Participants rank religious organization on how their activities related to health and religion 6Good Practice: Participants list outstanding community organizations and describe their characteristics 7Local Action: Participants discuss where we go from here Health Provider Workshop 1Community Mapping: Participants populate a timeline of key social, political, religious and health events or create a map of the “footprint” of their organizations 2Health Services Matrix: Participants identify the ways that local entities contribute to health 3Social Networking Spidergram: Participants describe the connections and relationships between community entities 4Religion and Health Index: Participants identify ways the religion and religious organizations contribute to health 5Good Practice: Participants list outstanding community organizations and describe their characteristics 6Collaborative Contribution Grid: Participants identify existing and potential collaborative partnerships and shared resources. 7Local Action: Participants discuss where we go from here

9. Community Mapping

10. What you put on the maps: 32 Entities

11. What we learned from your maps Seekers highly value churches, such as Green St. that provide medical care, as well as multiple service ministries (providing meals, caring for children, etc. ) Dental clinics are needed Weekday hours only (few are open evenings and weekend hours) limit availability of services for working persons Libraries, Parks, as well as Thrift stores, gas stations (Sheetz) are seen as “public utilities”

12. Factors that work against health/well-being in your community with regard to Access Lack of Availability Cost of healthcare Lack of Knowledge Lack of Insurance Lack of Transportation

13. Factors that contribute to health/well-being in your community with regard to Access Care and Compassion Positive Attitude Volunteerism, linked to Faith and Spirituality Different Perspectives Gratitude

14. How do community organizations contribute to health? In the seeker workshop, we ranked different types of organizations and factors AVERAGES OF ALL PARTICIPANTS Hospitals Clinics (Safety Nets) Urgent Care Churches Grocery Store/ Food Sources Health Department Dept. of Social Services Public Services Medication Assistance 33.52 1.5353.75 Health Insurance Coverage 21.6721.51.252.352 Transportation 2222.52.252.352.75 Availability (Hours Open) 4.2533.52.253.52.6753.75 Affordability 252.54.253.254.353 Awareness; Education; Knowledge 23.25 3.752.254.353.25

15. What does your organization believe to be the most important factors contributing to health with regard to those who need better access to care? Provider Workshop: Compassionate Care Person-centered Care Honesty Affordability Quality of Care

16. How Religion Contributes to Health/Well-being Strong desire to volunteer and care for others Giving back and “playing it forward” Practicing Hospitality Living in a spirit of positive attitude Practicing Gratitude Care and Compassion Offered to all

17. Providers’ Health Services Matrix 4 Prevention and Education Services 4 Pharmaceutical Services 4 Nutritional Support 3 Self-Management Classes 3 Translation Services Missing were legal, immigration services, Not for Profit Partnerships, device assistance and housing

18. Collaborative Contribution Grid for Providers: What Can you Give and Get Name of Your Organization: Southside United Health and Wellness Center Name of Other Organization Existing Partnership Potential Partnership Contributions you are or could potentially make Contributions you receive or would like to receive from this organization Churches (as many as possible) X Southside United Health and Wellness Center could become a medical home for a patient in need and churches could become mini-clinics Referrals to Southside United Health and Wellness Center Geriatric Outreach (GO) Program – Wake Forest Baptist Health X Southside United Health and Wellness Center could become a medical home for a patient in need and provide education Referrals to Southside United Health and Wellness Center Senior Living Facilities X Southside United Health and Wellness Center could become a medical home for a patient in need and provide education Referrals to Southside United Health and Wellness Center Transportation Assistants X Southside United Health and Wellness Center could become a medical home for a patient in need Transportation to medical visits

19. Organization of Which Seekers Were Most Proud: Green St. ! WHY? – Focuses on multiple needs, like medical, food, clothes, pharmacy, fellowship – No one is turned away, all are helped – Clients become resources for each other as well as the clinic staff – Providers show respect, caring, compassion for those seeking care – Locally-based and easily accessible in terms of physical proximity

20. Next Steps: Seekers Simplify issues regarding access and care pathways Provide Healthcare for all Educate the public about how people get what they need, including navigating how to get it and the “rules” to gain access to care Education on how to deal with the finances/billing, knowing the financial policies Neighbors teach neighbors (being neighborly in community) Meet again

21. Next Steps: Providers Desire to partner with other agencies and as many churches as possible Provide resources for networking Educate around mental health issues for the elderly Form a caregiver advocate program Recognize the resources in faith-based communities/organizations promoting and educating on community health, beyond only the physical aspect of health Make an intentional effort to find out what is out there and share it with those with whom we work Work to learn how Southside United Health Center can partner with other organizations in the room, as well as churches

22. Next Steps: Providers Shepherds Center newsletter can help disseminate information Denominational networks are good to activate: United Methodist Church, Moravians, others Possibility to set up a mini clinic, as Peter’s Creek Parkway area needs more primary care Site based nurse practitioner may be very helpful in the Columbia Heights area Our Lady of Mercy and services could be better connected Educate around mental health issues with the elderly anything we can do with providing help to the elderly and their caregivers Train the trainer Great example to lead others Build internal missions

23. Questions Do you see any differences between the things that the health seekers mentioned and the things that the health providers mentioned? Do you see any other steps that we can take together? – Have you thought of any other steps in the time since the workshop that would be important to add to this list? – How can the next steps of the providers and seekers fit together?

24. Questions Time has passed and you went through this experience. What did you get out of the workshops? What did you learn during the process?

25. Questions How can we use our community assets to move forward on these next steps? Which of these steps are the most important to you and your community?

26. Questions How could FaithHealthNC, your church and other organizations, in partnership with the people who live, work and play in your neighborhood, help to get people in your neighborhood the things they need to live healthy (abundant) lives? How would YOU be willing to help us move forward on the ideas we talked about today?

27. THANK YOU in helping others gain ACCESS TO CARE!!!