2. Magal and Word ! Essentials of Business Processes and Information Systems | © 2009 1 Enterprise Systems & Databases

3. Outline Magal and Word ! Essentials of Business Processes and Information Systems | © 2009 2 Types of Data in Enterprise System Databases Super Skateboard Builders, Inc.

4. Types of Data in ES Magal and Word ! Essentials of Business Processes and Information Systems | © 2009 3 Organizational Data Master Data Transaction Data

5. Organizational Data Magal and Word ! Essentials of Business Processes and Information Systems | © 2009 4 Defines the organizational structure of the enterprise Includes definitions of: Companies (subsidiaries, etc.) Divisions based on, product or geographical hierarchy Sales organizations Purchasing organizations Physical facilities: plants, warehouses, distribution centers HR organization Functional areas, reporting relationships Data rarely changes

6. Master Data Magal and Word ! Essentials of Business Processes and Information Systems | © 2009 5 Define key entities in an organization Customers Basic information: name, address, contact information Financial information: payment terms, methods Sales information: delivery terms Vendors / suppliers Similar information as customer Products Basic data: description, weight, color Purchasing data Sales data Manufacturing data

7. Master Data Magal and Word ! Essentials of Business Processes and Information Systems | © 2009 6 Employees Basic data Personal data: dependents Payroll data Tax data Data changes occasionally

8. Transaction Data Magal and Word ! Essentials of Business Processes and Information Systems | © 2009 7 Data that is the consequence of day-to-day transaction: changes continually in real time Who, what, when, where, how, how much Sales Customer, products, quantities, dates and times, location (shipping, delivery), sales person Purchase Vendor, products, quantities, dates and times, location (delivery), sales person, requester Production Materials, quantities, facilities, resources (machine, people), dates and times, locations (storage, production)

9. Super Skateboard Builders, Inc. Magal and Word ! Essentials of Business Processes and Information Systems | © 2009 8 History Product Line Customers Vendors Plant Layout Employees Information Systems

10. SSB, Inc. - Product List Magal and Word ! Essentials of Business Processes and Information Systems | © 2009 9

11. SSB, Inc. - Customer List Magal and Word ! Essentials of Business Processes and Information Systems | © 2009 10

12. SSB, Inc. - Vendor List Magal and Word ! Essentials of Business Processes and Information Systems | © 2009 11

13. SSB, Inc. - Plant Layout Magal and Word ! Essentials of Business Processes and Information Systems | © 2009 12

14. SSB, Inc. - Organizational Chart Magal and Word ! Essentials of Business Processes and Information Systems | © 2009 13 John Z. Boeve (President) Catherine VanderBos (Plant Manager) Charles Skivers (Shop Floor) Mark McKendry (Shop Floor) Patrick Stevens (Sales Manager) Shana Smith (Accountant) David Bloomberg (Warehouse Manager) Tom Jones (Warehouse) Martha Seward (Purchasing Manager) Maria Rivera (Office Manager) Teams of Two: Create Skateboard DB with tables for Customers, Products, Vendors and Employees Add one as President Add one as VP