1. Proprietary and Confidential Represented In This Distribution: ApplicationsRedacted CommunicationsRedacted Customer ServiceRedacted InfoSecRedacted Operations/WintelRedacted Project Management PracticeRedacted Service & Vendor ManagementRedacted Key Project Updates Redacted November 12, 2013

2. 1 Department Name Department Lead November 12, 2013

3. Overall Program Status:RedTrend:No Change Project Description: Project to encrypt laptops to secure data Milestones / Deliverables / Critical Next Steps (30-60 Day Outlook) Executive Summary: There has been no progress since initial enablement to laptops at Corporate. There is no owner within desktop team. Redacted has been assigned as owner to get project plan and movement. Milestone / DeliverableDue DateCondition (G/Y/R) Corporate intervention to complete remaining 60 1/31/14G Enable US remote laptops (124) that are eligible with no known issues 11/18/13G Develop plan with Redacted to start Mexico enablement (161) 11/22/13G Assess issues on US remote laptops that Bitlocker cannot be enabled on (186) 12/31/13G Upcoming Tasks / Deliverables (Next 2 Weeks): Start manual intervention on corporate laptops – assign Landen to complete one device per day Procure hard drives and 3 PCs required for corporate PCs Enable Bitlocker via SCCM for US remote laptops by Nov 18 Develop plan for Mexico BitLocker Risks (R), Issues (I) – Requiring Leadership Attention Corporate Procure 3 laptops to complete corporate Procure 5 hard drives to complete corporate Progress / Achievements (Last 2 Weeks): Owner identified – Redacted Identified scope, (1,216) what sites are enabled and why there has been no progress over last several months Bitlocker was not enabled on any of the Remote or Mexico laptops because “Redacted said STOP until Corporate is complete.” Identified that corporate has 60 laptops that require intervention Identified 32 laptops in US locations must be refreshed – old hardware Identified 30 laptops in US locations that require OS license. Will assess age of hardware to determine if worth cost of license or replace HW Financials Estimated Costs: Actual Costs to Date: Explanation of Variance: 2 Systems to repair51 Systems to refresh3 Hard drives required5 What is the Go-To-Green plan? No issues – on plan to deliver on schedule and on budget Some unresolved risk of delay to schedule or increase in budget under 10% Unresolved issues delaying schedule or increasing budget above 10% Completed Project Manager: Redacted Report Week Ending: 11/15/13 Stable / Improving / Declining IT Owner: Redacted