1. v.11012009 | © OverDrive, Inc. 2009 | Page 1 OverDrive Download Station OverDrive Download Station is software that enables a public Internet station to also serve as a self-service download kiosk. This class will help prepare staff to demonstrate OverDrive Download Station and answer basic questions from users. Contact: training@overdrive.com.training@overdrive.com

2. v.11012009 | © OverDrive, Inc. 2009 | Page 2 Key Topics 1. What is OverDrive Download Station? 2. How Download Station Works. 3. What a User will Need. 4. User / Staff Benefits. 5. Step by Step Instructions. 6. System Requirements. 7. Support. Check our website at www.overdrive.com/downloadstation for the latest version of these instructions.www.overdrive.com/downloadstation Check our website at www.overdrive.com/downloadstation for the latest version of these instructions.www.overdrive.com/downloadstation

3. v.11012009 | © OverDrive, Inc. 2009 | Page 3 What is OverDrive® Download Station?  Enables Public Internet PCs to act as self-service download stations for OverDrive audiobooks and music.  OverDrive Download Station tests portable devices for compatibility with OverDrive media.  Users browse, check out, and download right to their device! Windows®-based PCs can run OverDrive Download Station Software and still be available for public Internet use. Direct transfer to iPod!

4. v.11012009 | © OverDrive, Inc. 2009 | Page 4 What a User will Need 1. A valid library card. 2. A supported device. 3. Access to your library's OverDrive Download Station. For more information on supported devices, visit: www.overdrive.com/deviceresourcecenter. www.overdrive.com/deviceresourcecenter Direct transfer to iPod!

5. v.11012009 | © OverDrive, Inc. 2009 | Page 5 How Download Station Works  Connect your device.  Check out an audio title.  Download to your device.  Sign out of your account. That's all there is to it! 'Test your device for compatibility' will launch a wizard to test a device for compatibility with OverDrive Audiobooks and Music.

6. v.11012009 | © OverDrive, Inc. 2009 | Page 6 User / Staff Benefits  Provides access to audiobook and music downloads for users who don't have Internet service.  Self-Service.  Users take advantage of the library's bandwidth for faster downloads. User Benefits Staff Benefits  Limited staff involvement.  Can be used as a training and demonstration tool for users and staff.  Promotes your OverDrive service in the library.

7. v.11012009 | © OverDrive, Inc. 2009 | Page 7 Lee County Library System (FL) Placement Suggestions Grab users' attention with great placement for OverDrive Download Station.  Next to catalog-searching computers.  In high-traffic areas.  Near the audio / visual department. San Diego Public Library (CA)

8. v.11012009 | © OverDrive, Inc. 2009 | Page 8 Digital Library Blog Bright Ideas for your Virtual Branch!  Share promotional ideas with other OverDrive libraries.  Blog with your Partner Services Representative.  Post a comment or link to an article, video, or photo.  Tell us what's going on in your neck of the woods! Visit us today: http://blogs.overdrive.com/library

9. v.11012009 | © OverDrive, Inc. 2009 | Page 9 OverDrive Download Station Step by Step

10. v.11012009 | © OverDrive, Inc. 2009 | Page 10  Connect your device to the OverDrive Download Station in your library.  If using OverDrive Download Station for the first time, get information about devices under the 'Find more information...' section.  If you would like to test your device for compatibility with OverDrive WMA Audiobooks and WMA Music, click 'Test your device for compatibility'.  Choose the format to test, and the OverDrive Download Station Wizard will open.  Click 'Next' to continue. Step 1: Connect your device

11. v.11012009 | © OverDrive, Inc. 2009 | Page 11 Step 1: Connect your device  OverDrive Download Station will search for your device.  If you see this message, disconnect and reconnect your device. Wait a moment, then click 'Retry'.  If this message is displayed again, your device may not be compatible with OverDrive Download Station. Please see our list of incompatible devices for more information: www.overdrive.com/resources/drc/incompatibledevices.asp. www.overdrive.com/resources/drc/incompatibledevices.asp

12. v.11012009 | © OverDrive, Inc. 2009 | Page 12 Step 1: Connect your device  If your device is recognized, the 'Confirm' screen will be displayed.  Click 'Next' to begin downloading the test file.

13. v.11012009 | © OverDrive, Inc. 2009 | Page 13 Step 1: Connect your device  OverDrive Download Station will first download and then transfer the file to the device.  When the transfer is complete the 'Success' screen will be displayed.  Click 'Finish'. Almost done! Next, you will need to test the files for playback.

14. v.11012009 | © OverDrive, Inc. 2009 | Page 14 Step 1: Connect your device Ready to test? 1. Disconnect your portable device. 2. Listen to the file(s) on your device.  OverDrive Audiobooks Success Message.  OverDrive Music Success Message. 3. If playback is normal then your device supports OverDrive WMA Audiobooks and WMA Music.

15. v.11012009 | © OverDrive, Inc. 2009 | Page 15 Step 2: Check out an audio title  Browse / search your library's Virtual Branch website for audiobooks and music.  Add selected titles to your cart.  Check out with your library card.

16. v.11012009 | © OverDrive, Inc. 2009 | Page 16 Step 3: Download & transfer to your device  After checkout, a download page will open.  Click the 'Download' button to begin.

17. v.11012009 | © OverDrive, Inc. 2009 | Page 17 Step 3: Download & transfer to your device  Select the parts you wish to download and transfer.

18. v.11012009 | © OverDrive, Inc. 2009 | Page 18 Step 3: Download & transfer to your device  The wizard will check for available storage on your device.  Depending on your device, you may have the option to delete titles if your device is full.  Once free space is confirmed, the download will begin.

19. v.11012009 | © OverDrive, Inc. 2009 | Page 19 Step 3: Download & transfer to your device  When the download is complete click 'Finish' and disconnect your player.  Now you can enjoy your title on-the-go!

20. v.11012009 | © OverDrive, Inc. 2009 | Page 20 Step 4: Sign out of your account  Before you leave the Download Station, be sure to sign out of your account.

21. v.11012009 | © OverDrive, Inc. 2009 | Page 21 OverDrive Download Station System Requirements

22. v.11012009 | © OverDrive, Inc. 2009 | Page 22 System Requirements – Hardware Processor 500 megahertz (MHz) processor (or faster) USB ports 1 open USB port (minimum) 2 open USB ports (recommended) Cables 1 standard USB cable 1 mini USB cable 1 iPod® cable 1 Zune® cable

23. v.11012009 | © OverDrive, Inc. 2009 | Page 23 System Requirements – Software Operating system Windows XP® (or newer) Browser Microsoft Internet Explorer® 6 (or newer) Windows Media Player ® Windows Media Player 11 (or newer) (download Windows Media Player)download Windows Media Player Microsoft ActiveSync ® For Windows XP Microsoft ActiveSync v4.5 (download Microsoft ActiveSync)download Microsoft ActiveSync Windows Mobile ® Device Center For Windows Vista ® Windows Mobile Device Center (download Windows Mobile Device Center)download Windows Mobile Device Center

24. v.11012009 | © OverDrive, Inc. 2009 | Page 24 System Requirements – Internet Broadband required.  256 Kbps (minimum).  1.5 Mbps (recommended). Performance is based on:  Internet bandwidth.  Speed of the library PC.  Transfer rate of the user's device.

25. v.11012009 | © OverDrive, Inc. 2009 | Page 25 System Requirements – Apple and Zune Additional Windows Requirements for Transfer to Apple ® Devices  iTunes® v9 (or newer) (download iTunes)download iTunes Additional Windows Requirements for Transfer to Microsoft Zune ®  Zune application v3.0 (or newer) (download the Zune application)download the Zune application

26. v.11012009 | © OverDrive, Inc. 2009 | Page 26 System Requirements – iTunes settings To setup the recommended 'AAC Import Settings' in iTunes: 1. In iTunes, go to Edit > Preferences…. The iTunes Preferences dialog box is displayed. 2. Click the 'Import Settings…' button. The 'Import Settings' dialog box is displayed. 3. In the 'Import Using' field, select option 'AAC Encoder'. 4. In the 'Setting' field, select option 'Spoken Podcast'. 5. Click the 'OK' button to apply your changes and close the 'Import Settings' dialog box. 6. Click the 'OK' button to close the iTunes Preferences dialog box.

27. v.11012009 | © OverDrive, Inc. 2009 | Page 27 OverDrive Download Station Support

28. v.11012009 | © OverDrive, Inc. 2009 | Page 28 Support  Look for the 'Help' button on the OverDrive Download Station wizard.  Users should contact the library for assistance.  Libraries may contact us at: support@libraryreserve.com. (Please do not share this email with users.) support@libraryreserve.com