1. Halaman 1 Matakuliah: J0084 / Introduction to Management and Business Tahun: 2007 Versi: 1 / 3 Pertemuan 21 (Twentyfirst Meeting) Motivate, Recruit, Train, and Evaluate Employees

2. Halaman 2 Learning Outcome Student should be able to formulate the implementation of motivation, recruitment, training, and evaluation of employees in an effective and efficient manner -> C3

3. Halaman 3 Learning Outline Maslow’s Hierarchy of Needs Theory Mc Gregor’s Theory X and Theory Y Human Resource Planning Give Equal Opportunity Compensation Package Offered by Company Develop Employee Expertise Employee Performance Evaluation

4. Halaman 4 1. Maslow’s Hierarchy of Needs Theory Self- actualization Esteem needs Social needs Safety needs Physiological needs

5. Halaman 5 2. McGregor’s Theory X and Theory Y Theory XTheory Y Workers have little ambition Workers can exercise self-direction Dislike workAccept and actually seek out responsibility Want to avoid responsibility Consider work to be natural activity Need to be closely controlled to work effectively

6. Halaman 6 3. Human Resource Planning: a. Forecast the Need of Human Resource b. Work Analysis c. Recruitment 1) Job specification 2) Job description 1) Internal recruitment 2) External recruitment

7. Halaman 7 3) Selection process d) Employment test c) To communicate with applicant’s recommendation b) Interview a) Administrative e) To decide

8. Halaman 8 4. Give Equal Opportunity a. Federal Law Relate to Discrimination b. Diversity Incentive 1) The Equal Pay Act - 1963 2) The Civil Right Act - 1964 3) The Age Discrimination in Employment Act -1967 > 1978 4) The American with Dissabilities Act - 1990 5) The Civil Right Act - 1991

9. Halaman 9 5. Compensation Package Offered by Company a. Salary b. Stock Option c. Commissions d. Bonus e. Profit Sharing f. Employee Benefits g. Perquisites RP

10. Halaman 10 6. Develop Employee Expertise a. Technical skill b. Decision Making Skill c. Customer Service Skill d. Safety Skill e. Human Relations Skill

11. Halaman 11 7. Employee Performance Evaluation a. Segmentation of Evaluation into Criterias b. Using Performance Evaluation Form d. Steps to Evaluate Employees Properly e. Action as Result of Performance Evaluation f. Sue Against of Fired Employees c. To Weight to Criteria g. Supervisor Evaluation by Employees