1. Computer Mediated Communication Computer Mediated Communications and Collaboration (CMCC)

2. Computer Mediated Communication Google Docs and Applications in Plain English (2:50 minutes)

3. Computer Mediated Communication Examples of Asynchronous (one-way) communication? Examples of Synchronous (two-way) communication? What are some…

4. Computer Mediated Communication What happens to our communications when we use CMC? What’s the remedy?

5. Computer Mediated Communication Caveats: careful! Allow 24-hour “cool down” time to respond when angry. What you say can be used used against you. Accidental “reply to all.”

6. Computer Mediated Communication “Netiquette”” for conference calls and web meetings Stating name before speaking in conference calls Asking permission to record Use of language Use mute button Be clear about what you are doing: o Whose turn is it to speak? o Indicate when you have to leave the conversation ( g2g, ttfn)

7. Computer Mediated Communication “Netiquette”” for email Don’t use all CAPS. For business email – make it formal. Write like you are writing a letter. Don’t overuse distribution lists Be concise Spelling and grammar

8. Computer Mediated Communication ? Do employers have a right to read or control your e-mail? Why? Jeff Quon case

9. Computer Mediated Communication Facebook and your Job Search Facebook and your Job Search (1:01 minutes) Facebook Killed Private Life (4:09 minutes) Facebook Killed Private Life

10. Computer Mediated Communication Microsoft conducted a study in Dec. 2009 and found… –70% of US recruiters have rejected candidates based on information they found online. –Poor communication skills displayed online was one of the reasons for rejection. –85% of US recruiters say a positive online reputation influences their hiring decisions

11. Computer Mediated Communication

13. ICE BEER: Pervasive collaboration for modern businessICE BEER: Pervasive collaboration for modern business –Demonstration of the inContext project outputs (2:56 minutes)Demonstration of the inContext project outputs Calendar Collaboration

14. Computer Mediated Communication Calendar demo and activity Use shared calendar to schedule meetings! Visually see open timeslots Ability to invite people Invitation adds event to calendar

15. Computer Mediated Communication Wikis: collaboration over the web Collaborative Web content o Changes by users, not the Webmaster Anyone can suggest changes o Open model, or: o Only “trusted” users can make changes directly without review

16. Computer Mediated Communication Wikis: collaboration over the web Businesses use this for project management, design, documentation o British Telecom Wikipedia: www.wikipedia.orgwww.wikipedia.org Check out the intro page That anyone can edit. That anyone can edit Social collaboration  WEB 2.0 Dynamic and personalized web pages

17. Computer Mediated Communication Other CMCC technologies WebEX – Web conferencing Sharepoint: Microsoft’s Collaboration tool allowing t eams to work together effectively, implement workflows, and share information through the use of wikis and blogs. Skype – Video Phone

18. Computer Mediated Communication WebEx Advanced features o Shared application control o Video & audio channels o Video demo (Optional - 5 Minutes) Video demo

19. Computer Mediated Communication Final Activity 1.WebEx Team Project 2.Google spreadsheet (worklog) 3.Google calendar 4.Google site

20. Computer Mediated Communication WebEx instructions are in BlackBoard Your name and lab partner’s name Email address Password: Wednesday

21. Computer Mediated Communication Find your group’s white board and answer the following question with your group: –What are your CMCC pet peeves? When you are done and have gotten your skills check, clear your white board and begin your IPOF chart for the Centricity system you read about in the prelab

22. Computer Mediated Communication When you are finished creating the IPOF and entering at least two items for each, raise your hand for your skills check.

23. Computer Mediated Communication Post Lab Reflection Each team member should create a single page on the team’s Google site proposing the topic. List companies or industries List information systems or technologies One paragraph describing how a company might use a system or technology in a new or innovative way.