1. Partnerships in Practice an evaluative study of the Hampshire Healthcare Library Service Syed Adnan Adil Health Libraries Group Conference, 19-20 July, 2010

2. Brief Introduction Health Libraries Group Conference, 19-20 July, 2010 Started on 1 st April, 2009. Collaboration of five NHS trusts Service contract (2010-2013) One Stakeholders-board for decisions & reviews Operates from nine physical libraries Staffing: 23 (11 professional librarians+ 12 library assistants) Registered library users (7,185) July,2010

3. Brief Introduction Health Libraries Group Conference, 19-20 July, 2010 Service Users 1.Basingstoke and North Hampshire Foundation Trust 2.Hampshire Partnership NHS Foundation Trust 3.Hampshire Primary Care Trust 4.Southampton City Primary Care Trust 5.Winchester and Eastleigh Healthcare NHS Trust 6.South Central Strategic Health Authority 7.Students from Bournemouth & Southampton Universities for some services 8.Mostly other NHS and voluntary health organizations based in Hampshire

4. Background of the merger Review of the NHS-funded Library Services in NHS South Central by Business Sense UK (August,2008) Review recommended collaboration among libraries Efficient service model during recent recession Centralizations of services & resources Standardization and uniform Service Model Health Libraries Group Conference, 19-20 July, 2010

5. Operational Management Six Internal Sub-groups a.Website b.Publicity & Promotion c.Journals & Collections d.Training e.Current awareness f.Inter-library loans & Circulations Some temporary task & finish groups e.g. a.Library Survey b.Literature searching Health Libraries Group Conference, 19-20 July, 2010

6. User constituencies for ten librarians Enhanced outreach services Brand establishment Defined service standards Efficiency savings (20% spending cut on Journals) Team development Learning by sharing culture (Job Swaps practices) Technology adoption a.Library website b.Netvibes for current awareness service Health Libraries Group Conference, 19-20 July, 2010 Achievements

7. Outreach Services Map Health Libraries Group Conference, 19-20 July, 2010

8. a. Maximizing value for money b.Meeting the service standards c. Showing how this partnership has an impact on host Trusts? d. Promoting awareness about services e. Engaging with users Health Libraries Group Conference, 19-20 July, 2010 Future Goals

9. Tricks of the Trade 1.Change management 2.Collective wisdom 3.Regular team meetings 4.Right person for the right job 5.Motivation 6.Staff development Health Libraries Group Conference, 19-20 July, 2010

10. Conclusion When you are through changing, you are through (Bruce Barton) Health Libraries Group Conference, 19-20 July, 2010

11. Thank You Any Questions ???? References can be provided upon request Health Libraries Group Conference, 19-20 July, 2010

12. References References can be provided on request. Images presented in this presentation has been taken from Google Images & Free Images galleries & has been used solely for education purpose. Health Libraries Group Conference, 19-20 July, 2010