1. Enterprise Business Solutions Lunch and Learn January 25, 2012

2. Who We Are Enterprise Business Solutions supports the research, teaching and patient care missions of the university and health system by delivering enterprise administrative and business solutions. We take pride in delivering integrated, enterprise solutions to enable the Shared Service Centers, central administration, and our end users to efficiently do their jobs with a state of the art system. An applications group within IT @ Johns Hopkins 90+ talented technical and business professionals

3. What We Do As an application support group within IT, we provide operations, maintenance, and development for these areas: Finance and Sponsored Projects Supply Chain Human Resources and Payroll

4. What We Do Operations Automation / Scheduled Jobs Customer Support Project management Maintenance Apply technical and functional updates from SAP Create new formats for existing reports Add new business areas, vendors, etc. New Development Enhance the functionality of the application to meet new or expanded functions

5. SAP SAP (Systems Analysis, and Program Development*) is a suite of software developed by SAP AG, headquartered in Walldorf, Germany, with many US offices SAP products implemented: ERP Central Component (ECC) Supplier Relationship Management (SRM) Business Warehouse (BW) Business Objects (BObj) Systems being deployed now (2012) – PI Reporting, EPIC, Nursing Productivity Ancillary Systems: Enterprise Portal (EP) = Main Customer facing portal Process Integration (PI) = Interface engine Solution Manager (SM) = Monitoring and maintenance Master Data Management (MDM) = Catalogs * … or if you prefer German: Systemanalyse und Programmentwicklung

6. Johns Hopkins Organizational Structures Johns Hopkins consists of two parent corporations with subsidiaries - Johns Hopkins University and Johns Hopkins Health System (JHHS). A virtual entity, Johns Hopkins Medicine (JHM), consists of JHHS and the School of Medicine

7. SAP History Live since January 1, 2007. Upgrade went live May 18, 2010. SAP R/3 4.7 SAP ERP 6.0, EHP 4 SAP SRM 4.0SAP SRM 7.0 SAP BW 3.5 SAP NetWeaver ® BW 7.0, EHP 1 SAP EP 6.0SAP NetWeaver Portal 7.0, EHP 2 SAP XI 3.0 SAP NetWeaver PI 7.1 SAP SM 3.0SAP Solution Manager 7.0, EHP 1 SAP NetWeaver MDM (new for SAP SRM) GRC 5.2GRC 5.3 BObj 4.0 “QA” Released now

8. Solution Manager Document Management mySAP ERPSAP SRM SAP PI (Process Integration) SAP Enterprise Portal JH Legacy Systems Voice Picking & Bar-code FAX(Retarus) SAP Logical Architecture Web Services Clients Custom iViews Archive Link Integration Broker Business Process Management Interface Engine Internet User Documentum IPC Scanner Security Single Sign-on Vendor/Suppliers External Systems AS2 / SOAP / SFTP / PGP SUS BSI ESS EPI- Use SAP- Console v7.1 V7.0 BW V7.0 Third Party Apps COEUS, BSI,, Retarus, Dolphin, EPIUse, datasync, etc ECC 6.0 ITS Business Objects MDM/TREX Intranet User SAP Enterprise Portal WilyHPQC GRC CCM v4.0

9. SAP History University and Health System deployment of a single instance of SAP – Live since January 2007. First upgrade completed May 2010. – Excluded only the Applied Physics Lab (APL), Howard County General Hospital and specialized billing functions (patient, clinical, and student) – Community Hospitals integration planned to begin in FY 12 Largest Enterprise wide implementation in the history of the University and Health System Implemented “best practices” inherent in SAP products Drove common business processes for both the university and health system (except for real business differences)

10. SAP History Product was flexible enough to provide customizations to support business processes Limited core modifications, targeting as “vanilla” as possible One SAP company code was chosen with business areas representing some legal entities, lines of business, or consolidation requirements Johns Hopkins was one of the first customers world wide to implement SAP SRM 7.0

12. SAP Integration Special Ledger (GAAP) FM Ledger (budget) FI Ledger CO Ledger (Cost) Materials Mgt (MM) Human Resources (HR and Payroll) Grants Mgt Ledger Funds Mgt (FM) Controlling (CO) Financials (FI)

13. Special Ledger (GAAP) FM Ledger (budget) FI Ledger CO Ledger (Cost) Materials Mgt (MM) Human Resources (HR and Payroll) Grants Mgt Ledger Funds Mgt (FM) Controlling (CO) Financials (FI) SAP Integration

14. Special Ledger (GAAP) FM Ledger (budget) FI Ledger CO Ledger (Cost) Materials Mgt (MM) Human Resources (HR and Payroll) Grants Mgt Ledger Funds Mgt (FM) Controlling (CO) Financials (FI) SAP Integration

15. Special Ledger (GAAP) FM Ledger (budget) FI Ledger CO Ledger (Cost) Materials Mgt (MM) HR (Payroll) Grants Mgt Ledger Funds Mgt (FM) Controlling (CO) Financials (FI) SAP Integration

16. Special Ledger (GAAP) FM Ledger (budget) FI Ledger CO Ledger (Cost) Materials Mgt (MM) Human Resources (HR and Payroll) Grants Mgt Ledger Funds Mgt (FM) Controlling (CO) Financials (FI) SAP Integration

17. Special Ledger (GAAP) FM Ledger (budget) FI Ledger CO Ledger (Cost) Materials Mgt (MM) Human Resources (HR and Payroll) Grants Mgt Ledger Funds Mgt (FM) Controlling (CO) Financials (FI) SAP Integration

18. How Does Johns Hopkins Use SAP? We use the software across the institution, except for Applied Physics Lab and Community Hospital Division Results of processing in SAP is real time All employees can use SAP for Travel and Expense reimbursement, either personally or through an assistant

19. How Does Johns Hopkins Use SAP? The various business units across the Johns Hopkins enterprise also use the SAP to: – Record and report financial information – Shop for, Purchase and pay for goods and services – Monitor activity on sponsored projects – Pay employees & track benefits – Manage resources on projects

20. Our People and Structure EBS comprises the following teams Finance and Sponsored Projects – Tim Joel Human Resources and Payroll – Christine Russell Supply Chain – Dow Weeks Business Warehouse – John O’Neill Development – Craig Hofferbert Basis – Alan Mezick Security – Sherri Flaks Planning and Operations – Jill Mikros

21. Finance & Sponsored Projects Controlling Funds Management Asset Management Project Systems Business Consolidations General Ledger / Special Purpose Ledger Grants Management Accounts Receivable Accounts Payable Travel

22. Human Resources & Payroll Organization Management Personnel Administration Benefits Time Administration Payroll Position Budget Control ESS - Release Spring 2012

23. Supply Chain Contract Management Purchasing Shopping Cart Inventory Management Warehouse Management Master Data Integration with Vendor Portals

24. Business Warehouse (BW) Providing flexible reporting solutions to the end-user community Managing the data warehouse environment Facilitating data loads from multiple systems into and out of the data warehouse

25. Development Custom development of SAP objects - ABAP and Java “core mods” Interfaces to internal and external systems… there are over 250!

26. Basis Technical operation of the system Monitoring the health of the system System performance tuning Hardware coordination and builds with the “Virtual Team” Application of fixes and upgrades

27. Security Role-based access control to enable users to perform their job functions, while protecting the integrity of the system, transactions and data Lifecycle of security roles including: requirements, design, build, test and implement Security process improvement Troubleshooting for complex authorization problems

28. Planning & Operations Program Management Office (PMO) – Project management guidelines Department operations Integration points between all EBS teams Integration with IT@JH Help Desk Master planning and monitoring Audits Internal team processes and controls

29. Contact Information Jill E. Mikros Director – Planning & Operations IT @ JH - Enterprise Applications Davis Bldg. Ste 200, Mt. Washington Campus jmikros@jhmi.edu 410-735-7032 (office) 410-402-4406 (mobile) T. Scott Biggs Director/Chief Technical Architect IT @ JH – Enterprise Business Solutions Davis Bldg. Ste 200, Mt. Washington Campus biggs@jhu.edu 410-735-7068 (office)