1. Industry Oriented Masters Programs in Telecommunications Engineering Towards an EU Approach Workshop on Internationalization of Engineering Education- Towards Quality and Innovation Dr. Khaled Gharaibeh Tempus Project Coordinator Yarmouk University 2/4/2013

2. Outline Introduction The Tempus project Program Justification Program Development The Curriculum Courses Conclusions

3. Introduction A common problem: the gap between curricula/ qualifications of graduates and the needs of industry: Graduates of Engineering Programs Practical knowledge Management skills Innovation and entrepreneurship Soft skills Industry does not have a say in contents of curricula No joint initiatives between academia and industry on scientific research

4. Introduction Faced with: Accreditation Requirements Focus on inputs-curricula not outcomes The need to prepare graduates for multiple target areas (jobs) Industry: R&D, O&M, Marketing, etc.) Government Military Graduate studies Modernizing Undergraduate Curricula

5. Introduction Complement knowledge of undergraduates degrees More specialized More adaptable to change in knowledge/technology Relaxed accreditation requirements Masters Programs

6. Introduction Curricula are developed without consulting stakeholders Based on theoretical knowledge and oriented towards PhD Study models are limited to regular classes-full time Learning outcomes are not defined Lack of practical component –lab experiments, etc The existing Masters Program Industry oriented Based on market needs Based on international experience A need to Establish new Master programs

7. The Tempus Project Idea came about early 2009. Draft proposal was prepared early 2010 Consultation with EU potential partners (first was DCU) Proposal submitted in March 2010 Project awarded in July 2010 Project started in Dec. 2010

8. The Tempus Project Reform the existing MSc program Establishment of 2 new Master programs: Master of Telecom Management Master of Telecom Technology Building capacity at Department (Labs, QC measures, Management) Professional Development of academic staff of JO partners

9. Project Activities Program Development Review of Existing Progra m Demand Analysis Compet ition Analysi s Curricul um Develop ment Validation: Pilot Program Curricul um Approv al and Accredi tation

10. Project Activities Supporting Activities Awareness of EU System Professional Development of staff QC Unit- Information System for QC Lab EquipmentPromotional StrategyManagement Program Development

11. Curriculum Development Curriculum of the existing MSc program updated Curricula of two new programs have been developed: ▫Master of Engineering in Telecom Technology ▫Master of Engineering in Telecom Management Curricula build using outcome based approach

12. Drafting Curricula Program Contents, List of Courses, program specifications Drafting Curricula Program Contents, List of Courses, program specifications Review of Existing Programs Inputs Evaluation Stage: Pilot Program Outputs Formulate Programs Outcomes Workshop on Market Needs Reference Standard Outcomes (IET/ABET/EI) Demand /Competition Analyses Development of Courses Course Outcomes, Workload, QC processes Development of Courses Course Outcomes, Workload, QC processes Curriculum Development New Programs

13. Review of the Existing Program Comprehensive review of the existing program Program specifications Program contents Teaching methods Review of individual courses Course contents Assessment Teaching methods Conducted by 51 experts Academic staff in Jordan Academic staff in the EU Mid-level management staff of Telecom industry

14. Review of the Existing Program Strengths and weaknesses of the program comparability with similar EU programs addressing the local market needs A set of recommendations Updating the list of coursesUpdating course topicsIntroducing new study modelsModifying teaching methodologies Introducing quality control measures for the program.

15. Demand Analysis Online Questionnaires Target Audience Telecom industry; engineers, managers Governmental agencies Military Graduate students Components Company Profile Data Employment of Graduates Need for the proposed Master Programs Importance of competencies

16. Surveyed Competencies Topic 1= Not Important234 5 = Very Important Competition and regulation issues3.5%13.9%26.1% 12.2% Management of Telecom Network0.9%1.7%6.1%28.7%44.4% Service flow and logic4.4%5.2%18.3%31.3%22.6% Soft skills1.7%2.6%16.5%24.4%36.5% Future Telecom Industries0.9%3.5%12.2%21.7%43.5% Language skills – English4.4%7.0%11.3%24.4%33.9% Project management0.9%1.7%7.8%30.4%39.1% Regulations and policies2.6%4.4%23.5%34.8%13.9% Financial and admin management2.6%6.1%23.5%26.1%22.6% IT and computer skills5.2%4.4%30.4%13.0%27.8% Telecom market knowledge0.9%3.5%19.1%29.6%27.8% Organization theory1.7%5.2%18.3%26.1%30.4% Planning and optimization 0.0%4.4%9.6%29.6%37.4% Research methodology 2.6%5.2%20.9%27.0%25.2% Human Resource Management 6.1%7.0%28.7%25.2%14.8% Total Quality Management 5.2%1.7%22.6%30.4%20.9% Accounting, Economics, Finance 6.1%13.9%31.3%18.3%12.2% Entrepreneurship 4.4%15.7%22.6% 13.0% Business Technology Strategy 2.6%8.7%20.9%30.4%19.1% Marketing and Financial Management 4.4%12.2%16.5%30.4%18.3%

17. Competition Analysis Analyze the competition environment: ▫Assess related programs’ strengths and weaknesses and its impact on the proposed program programs A survey of existing similar programs in Jordan and the region with regard to ▫Program objectives, outcomes ▫Program contents ▫teaching material ▫teaching methodologies ▫target audience ▫employability of graduates.

18. Surveyed Programs Masters of Science in Communications or Related Engineering Discipline Name of InstitutionDegreeCountry University of Jordan (UJ)M.Sc. in EE (Communications)Jordan Jordan University of Science and Technology (JUST) M.Sc. Elect Eng /wireless communications Jordan Mutah UniversityM.Sc. in Electrical Engineering (Communications) Jordan American University of SharjahM.Sc. in Electrical EngineeringUAE Khalifa UniversityM.Sc. by Research in communicationUAE King SaudM. Sc. in Electrical EngineeringKSA The American University in Cairo (AUC) Electronics Engineering with Concentration in Management of Technology (M. Eng.) Egypt The American University in CairoM. Sc. in Electronics EngineeringEgypt The American University in CairoM. Eng. in Electronics EngineeringEgypt

19. Surveyed Programs Masters of Business Administration Name of InstitutionDegreeCountry Yarmouk University (YU)Masters of Business AdministrationJordan Arab Open University (AOU)Masters of Business AdministrationJordan New York Institute of Technology (NYIT) Masters of Business AdministrationJordan German-Jordanian University (GJU)- Talal Abu-Ghazaleh School of Business Masters of Business AdministrationJordan Princess Sumaya University for Technology (PSUT) Global MBAJordan The American University in Cairo (AUC)MBA in Management of Information SystemsEgypt University of Jordan (UJ)Masters in Industrial Engineering / Management Jordan The American University in Cairo (AUC)MBA in Management of Information SystemsEgypt

20. Gap Analysis

21. Workshop on Market Needs Held in Oct. 2013 About 120 professionals from academia and industry participated Presentations by industry on engineering programs A long list of recommendations developed Recommendations adopted in design of program outcomes and contents

22. Program Outcomes Statements of what graduates will know and be able to do after completion of the program Need to be measurable Needed to develop the contents of the program Must be based on needs of stakeholders Developed in collaboration with EU partners Followed standard outcomes from different sources ▫IET ▫Engineers Ireland ▫ABET

23. Program Outcomes PROGRAM OUTCOME OUTCOME DESCRIPTION A Basic Sciences Knowledge and understanding of the mathematics, sciences, engineering sciences and technologies underpinning wireless communications engineering B Problem Solving The ability to identify, formulate and solve engineering problems. C Design The ability to design components, systems or processes to meet specific needs, D Practical Aspects and Labs The ability to design and conduct experiments and to apply a range of standard and specialized research tools and techniques to verify proposed solutions to research problems in wireless communications. E Management, business and economic issues Knowledge and understanding of management and business practices, and their limitations, and how these may be applied appropriately. F Ethics An understanding of the need for high ethical standards in engineering research and practice, including the responsibilities of the engineering research towards people and the environment. G Soft skills The ability to communicate effectively with the academic community and with society at large, as well as to foster strong personal and inter-personal skills.

24. Curriculum Design Development of a list of courses and considering: ▫Accreditation requirements by HEAC ▫University Standards ▫Academic standards of the Department ▫Demand Data ▫Competition Data

25. Develop a List of Courses (Academic Standard and Demand Data) Develop a List of Courses (Academic Standard and Demand Data) Determine core courses (21 credit hours) Determine elective courses (9 credit hours) Determine core courses (21 credit hours) Determine elective courses (9 credit hours) Map Courses to Surveyed Competencies House of Quality (Score of courses) Map Courses to Surveyed Competencies House of Quality (Score of courses) Rank courses according to their relative weights Map courses to Program Outcomes House of Quality (Score of PO) Map courses to Program Outcomes House of Quality (Score of PO) Are program outcomes addressed adequately? Final List of courses Design individual courses accordingly No Yes Curriculum Design

26. List of Courses and Course Ranking (House of Quality) Suggested Courses Statistics and Data Analysis Professional Development Management of Telecommunication Services Telecommunication Regulations and Policies Telecommunications in the Business Environment I Telecommunications in the Business Environment II Network Planning and Optimization Telecommunications Networks: Structure and Architecture Project Management for Telecommunication Operations Management Marketing Strategy for Telecom Engineers Entrepreneurship in the Telecom Business Management and Organization Behaviour Mobile Communications Technology Wireless Network Technology Core network-Switching Technologies Telecommunication Network: Operations and Implementation IP Telephony and Next Generation Networks (NGN) Masters Project Topics Management of Telecom Network 1 3 39 1 1111119 4.39 Project management 91 9 4.32 Knowledge on future telecom industries 33 3 999999 4.27 Planning and optimization 9 9131 111119 4.24 Soft skills 91 9 4.12 Telecom market knowledge 331 1 91 111119 3.99 Organization theory 9 1 3.96 Language skills – English 9 1 3.95 Research methodology 9 1 1 9 3.83 Service flow and logic 1 9 9 1 3.77 Financial and admin management 3 9 3 1 3.74 Total Quality Management 3 1 3.74 Regulations and policies 193 33 111113 3.67 Business Technology Strategy 9 1 3.67 IT and computer skills 33 3 3 3.67 Marketing 3 3 19 1 3.56 Human Resource Management 3 9 1 3.44 Competition and telecom market issues 1 393 3 191 111111 3.36 Entrepreneurship 9 3 3.31 Accounting, Economics, Finance 393 3 1 3.2 Importance C i Absolute Weight 60.7118.1122.991.978.462.583.081.682.757.698.237.171.058.1 330.8 Normalized Weight 0.050.110.120.090.070.060.08 0.060.090.040.070.06 0.32

27. Quality Assurance Review of overall program The QC Workgroup The industrial advisory committee The Management Committee of the project

28. Course Descriptors and Material Course Descriptors (50 courses) Outcome-based approach Course Contents Detailed list Course Outcomes Relationship to PO Student Workload Total of 190 hours Assessment Breakdown and contribution to CO

29. Course Descriptors Generated Automatically through an online Course Builder System

30. Module Statistics Program statistics Information System for QC

31. QC Unit Unit will use QC system Guidelines on the structure of the Unit and its operation is being prepared (60% done) Guidelines include ▫Student-Instructor Evaluation processes ▫Course evaluation processes-Outcomes ▫Periodic Program review questionnaires Will be legalized through the faculty

32. Approval and Accreditation Process started early Nov. 2012 Curricula are approved by Department, the Faculty, the Deanship of Graduate Studies Committee and the Board of Deans: Programs to be submitted for approval by board of Trustees and MOHE (in few weeks) Programs Planned to start in the academic year 2013/2014

33. Lab Equipment Will be installed in 2 months at the Dept and at the Prince Faisal center in Amman Video class equipment purchased Simulations Lab Antennas Lab Wireless Communications Lab Wireless Networking Lab Three technical labs

34. Pilot Program

35. Programs Offered Research oriented Good for pursuing PhD studies MSc in Wireless Communications Good for engineers working at companies More practically oriented Focuses on technology Contains management component Master of Engineering in Telecom Technology Good for enhancing management skills of engineers Prepares students for successful career in telecom business Master of Engineering in Telecom Management

36. Updated MSc in Wireless Communications Objectives To enhance the knowledge and skills of fresh engineering graduates in and to enable them to do high quality scientific research in the field To utilize the capabilities of YU and partner universities in providing higher education to the public which will benefit the society at large To provide a graduate program that is internationally recognized by adopting international standards in teaching, learning and quality control

37. Updated MSc in Wireless Communications Specification Awarding body/institutionYarmouk University Teaching institutionYarmouk University AccreditationHEAC Name of the final awardMaster of Science Programme titleMaster of Science (MSc) in Wireless Communications Mode of studyThesis Option Only Full time Regular class Part time Regular class with possibility of remote lecturing through synchronous video links Program Contents  24 credit hours of core courses +9 credit hours of elective courses  Core courses include 9 credit hours of thesis work Language of studyEnglish Tuition80 JD per credit hour

38. Program Outcomes Program Outcome Description A Basic Sciences (US) Knowledge and understanding of the mathematics, sciences, engineering sciences and technologies underpinning wireless communications engineering including inter alia 1.The advantages and limitations of a range of established and relevant mathematical techniques 2.The empirical and theoretical bases of the relevant engineering technology sciences. B Problem Solving (E) The ability to identify, formulate and solve engineering problems. The ability to 1.Identify and use appropriate mathematical methods for application to new and ill-defined engineering problems. 2.Integrate knowledge, handle complexity, and formulate judgments with incomplete and limited information. 3.Create models by deriving appropriate equations and by specifying design constraints and underlying assumptions and limitations. 4.Develop software tools including numerical techniques to solve engineering problems. C Design (D) The ability to design components, systems or processes to meet specific needs, including inter alia 1.Knowledge and understanding of design processes and techniques and the ability to apply them in unfamiliar circumstances 2.The ability to apply design methods to open and ill defined problems possibly involving other disciplines 3.The design of wireless systems to meet quality of service requirements subject to limitations in power, bandwidth and cost D Practical Aspects and Labs (P) The ability to design and conduct experiments and to apply a range of standard and specialized research tools and techniques to verify proposed solutions to research problems in wireless communications. Graduates will be able to 1.Evaluate critically current problems and new insights at the forefront of wireless communications. 2.Design and conduct experiments and to analyze and interpret data. 3.Extract through literature search or experiment information pertinent to research problems 4.Contribute individually to the development of scientific/technological knowledge E Managemen t, business and economic issues (S) Knowledge and understanding of management and business practices, and their limitations, and how these may be applied appropriately. The graduate will be able to 1.Understand the constraints imposed on engineering design and implementation by business, social, regulatory environment 2.Make general evaluations of commercial risks through some understanding of the basis of such risks. 3.Understand group dynamics and exercise leadership 4.Self-evaluate and take responsibility for continuing academic/professional development 5.Consult and work with experts in various fields in the realization of a product or system F Ethics (S) An understanding of the need for high ethical standards in engineering research and practice, including the responsibilities of the engineering research towards people and the environment. The graduate shall display 1.Knowledge and understanding of the social, environmental, ethical and economic implications of engineering research and practice in local and global contexts. 2.Knowledge and understanding of research ethics, including issues such as intellectual property, plagiarism, working with animal and human subjects 3.Knowledge and understanding of the health and safety issues and awareness of the impact of engineering solutions in a societal and environmental context (including for example ICNIRP exposure limits). G Soft skills (S) The ability to communicate effectively with the academic community and with society at large, as well as to foster strong personal and inter-personal skills. The graduate shall be able to 1.Describe succinctly the relevant implications of their research to a lay audience. 2.Write technical papers and reports and synthesize their own work and that of others in abstracts and executive summaries. 3.Communicate effectively in public, national and international contexts. 4.Plan and carry through self-directed continuing development to improve their own knowledge and research abilities 5.Consult and work with other researchers in the field of interest. 6.Choose the appropriate communication format and tools for a given occasion.

39. Core Courses CodeNo.ModuleCredit Hours CME600Engineering Mathematics (with simulation lab)3 CME638Antenna Design (with lab)3 CME652Digital Communications3 CME656Wireless Communications (with lab)3 CME659Wireless Networks (with lab)3 CME699Master Thesis9 Total24

40. Elective Courses-Two Groups CodeNo.ModuleCredit CME610Probability and Random Processes for Communications3 CME612Digital Signal Processing for Communications3 CME612Digital Signal Processing Lab0 CME616 Information Theory and Coding 3 CME618Detection and Estimation Theory3 CME636RF & Microwave Engineering3 CME658Spread Spectrum Systems3 CME691Special Topics on Wireless Communications3 CME692Independent Studies in Wireless Communications3 Group 1 (6 credit hours) CodeNo.ModuleCredit TME621Telecommunication Regulation and Policies3 TME624Telecommunications in the Business Environment I3 TME620Management of Telecommunication Services3 TME660Entrepreneurship in the Telecom Business3 CTE670Project Management for Telecommunication3