1. E-Travel The World, Inc MIS 300 Tuesday 3:10 – 5:15 pm Group 4 Edgar Hueramo Rie Kamiya Karina Lopez www.e-traveltheworld.com

2. Mission Statement It is our mission to provide the highest quality services of unmatched value to our clients through the efforts of a highly dedicated, educated, and productive work force who share a commitment to the long term growth and success of the company. Maintaining our dedication will refine our quality, expand our capabilities, increase our efficiency, and elevate the superior level of customer service we provide to heighten the standard of excellence we have set in the industry

3. Industry Analysis Buyer power can be high since there are quite many choices for buyers. That is why we strive to make our services stand out by achieving variety of services and low price possible. Once we establish the strong connections with our contractors and clients, it would be hard for new entrants to make profit in this industry.

4. Business Description  Service: International and domestic flight tickets (E-ticket), Hotel, Tours, and customer service (answer questions and give useful information)  Business Transactions Business to Consumer transactions through internet, phone calls, and offices. Contracts with airline companies, hotels, and other travel companies

5. Location Los Angeles, CA We believe we will have more information available in a big city. Also in a big city, there are many companies that we have contracts with for our business; Airline Companies, hotels, and other travel companies.

6. Finance Revenue is generated from the sales of service, e-flight tickets, hotel reservation, and tours. Revenue will also result from contracts with airline companies, hotels, and other travel companies

7. Distribution We offer services, and all the information is exchanged over the phone or online.

8. Advertisement Since we provide most of our services online we will advertise our website by purchasing banner spaces to put our ads so that they appear in the major search engines. Also we will put ads in magazines and newspapers.

9. Competitive Advantage Differentiation: – Variety of flight tickets, hotel, tours, and special package deals – Customers can book their flights, hotels, and tours online 24 hours a day. – Customer Information and Technical Service available for 24 hours a day. Cost Leadership – Low prices

10. E-TraveltheWorld,Inc Customers Travel Companies Airline Companies Customer Service Contracts Contacts Hotels Contracts Business Process Diagram