1. How to become a #1 player in the Oil & Gas industry? Paul Koop 4 th Basra International Oil & Gas Conference December 2013 By a competent national workforce

2. Program Introduction Quercus Technical Services How to stimulate interest of young Iraqi nationals to choose technology? How to make a program that suits the oil and gas industry? How do we obtain an excellent workforce? How do we bridge the gap between young graduates and existing workforce? How do we find the balance in order to cover all vacancies?

3. Inspections, consultancy, Support and Vocational Training With a strong focus on the oil & gas industry For Installation compliance throughout the Life Cycle of your assets with high performance, availability and safety Introduction Quercus Technical Services Shell International – Shell Nigeria - BASF/Wintershall - GDF Suez - Total – BP – Vattenvall – Eon Petrofac Centrica Energy – Venture – Schneider Electric - ABB - Van Oord Dredging – Jan de Nul Dredging Noble Drilling U.K. – Eaton Holec – Gazprom – Sabic – Esso – Amec – Lummus – Jacobs Engineering Vopak – Electrabel – Philips – Royal Dutch Navy – Metro Amsterdam – Schiphol – Saline Water Conversion Corporation Saudi Arabia - PTT Energy Solutions Company Limited (PTTES) Thailand. Track record Quercus Technical Services (an excerpt) Our motto: competency gives you safety

4. Find an answer to the enormous demand for professionals in the oil & gas sector Challenges Stimulate young graduates to choose for a job in the oil & gas sector Bridge the gap between young graduates and the demand Make a program for unemployed people and job changers Qualify existing workforce Integrate all in a program to operational excellence Obtain uniformity between providers of vocational training

5. Setting up a state of the art technology centre with a focus on oil & gas Stimulate interest of young Iraqi to chose for technology Focus on excellence with personnel certification as the ultimate goal Stimulate innovative thinking and develop new concepts, the basis for our future professionals Use of smart technology to make learning programs custom made Excellent education with certified trainers and smart hands on facilities Integral training of existing workforce, young graduates and job changers Cooperation with local public education institutes

6. Basra Oil & Gas Academy?

8. Where to go; how to get there; in which context? How:Through a high-level vocational training concept: visually striking attractive in content and programme assurance of quality and continuity unique cooperation with triple-A training institute Where : Setting the standard through an Oil & Gas Academy in Basra Context:Unique and visionary: strong qualification structure international personnel certification roadmap to operational excellence Basra Oil & Gas Academy

9. Base programme on the installation life cycle and asset management How to make a program that suits the oil & gas industry? Make uniform job profiles Show the connection with education Erect a joint Excellence Board Make a clear distinction between competency and safety Embed competency management and safety management in your organisation Introduce mentors to support and instruct newcomers in the sector

10. Competence matrix

11. Qualification structure for Electrical Example

12. Qualification structure for Operations

13. Basra Oil & Gas Training model

14. Make a joint program for young graduates covering the basics How do we find the balance to cover all vacancies Define the exact need of candidates per function Trainers must emphasise to stimulate the best direction Within the qualification structure conditions for job change is transparent Career paths are defined, via RPL intake is feasible for each function Make training demand driven Intake of candidates must be given a clear career perspective

15. Develop a qualification structure based on job profiles How do we obtain an excellent workforce? Base competence on the balance between knowledge and skills Base competence on covering critical control factors Deployment must be based on ambition, challenge and creativity Base profiles on installation integrity and reliability; you get safety and quality for free Support and mutual trust is important when deploying people A good working climate is as important as good working conditions Make people responsible Commitment must be obtained in order to realize aims

16. Every person has the ambition to learn, that is our nature Bridging the skills gap It is our obligation to stimulate, support and guide potentials Trainers must be very well connected to the oil & gas sector Be aware of the existing workforce; are newcomers motivated or de-motivated Embed the qualification structure into the existing operation Take training on the job serious and have experienced mentors Make people proud to become a certified and internationally recognized professional Develop 3 year programs with ESP the first year, a common basis the second year and specialization the 3 year

17. Knowledge = Power Competence = More Competence = Knowledge & Skills!