1. Improving Access to Health Information for Patients

3. Bronze standard Opening hours Information on registering new patients Staff details Contact details and location Silver standard Extended hours, services and clinics Practice philosophy Patients’ rights and responsibilities Practice leaflet Repeat prescription and test results information Gold standard Surgery times for each GP Details of each GP’s special clinical interest Photographs of practice GPs Results of patient survey Video of the practice

4. Dudley PCT – GP profile scores

5. Summary of Pilot 6 PCTs  Stoke & Walsall rated poorest amongst the PCTs PCTNo.of GPs Inaccurate Bronze Silver Gold WALSALL TEACHING PCT6059010 COVENTRY TEACHING PCT82641611 HEART OF BIRMINGHAM TEACHING PCT94781402 DUDLEY PCT61501100 STOKE ON TRENT PCT6967200 WARWICKSHIRE PCT100871111 Total4664055434

6. Project Team Steve Corton Head of Community Engagement, 01384 366 131 Frances Bridgewater Quality Performance Facilitator, 01384 366 472 Natalie Harding Community Engagement Support Officer 01384 366 217 Marta Gajewska Communications and Social Marketing Officer, 01384 366 216

7. GP Practice Comparison Tool and Patient Feedback

9. What’s in it for GPs? Accessible health information for patients: –Health A-Z –Pregnancy Care Planner –Guides to Long Term conditions –Comparative Health Information ‘Behind the Headlines’ news service

10. What’s in it for GPs? Accessible health information for patients: –Health A-Z –Pregnancy Care Planner –Guides to Long Term conditions –Comparative Health Information ‘Behind the Headlines’ news service

11. What’s in it for GPs? Accessible health information for patients: –Health A-Z –Pregnancy Care Planner –Guides to Long Term conditions –Comparative Health Information ‘Behind the Headlines’ news service

12. What’s in it for GPs? Accessible health information for patients: –Health A-Z –Pregnancy Care Planner –Guides to Long Term conditions –Comparative Health Information ‘Behind the Headlines’ news service

13. What’s in it for GPs? Accessible health information for patients: –Health A-Z –Pregnancy Care Planner –Guides to Long Term conditions –Comparative Health Information ‘Behind the Headlines’ news service

14. What’s in it for GPs? Accessible health information for patients: –Health A-Z –Pregnancy Care Planner –Guides to Long Term conditions –Comparative Health Information ‘Behind the Headlines’ news service

15. What’s in it for GPs? Accessible health information for patients: –Health A-Z –Pregnancy Care Planner –Guides to Long Term conditions –Comparative Health Information ‘Behind the Headlines’ news service

16. What’s in it for GPs? Accessible health information for patients: –Health A-Z –Pregnancy Care Planner –Guides to Long Term conditions –Comparative Health Information ‘Behind the Headlines’ news service