1. Staffordshire University Students’ Union Hans Sprenkel- Business Development Manager Steve Thurlow- The Ember Lounge (Stoke) Chris Day- Leek Road Venue (Stoke) Steve Sutton- The Lounge (Stafford)

2. Staffordshire University Students’ Union What changed in our approach to Best Bar None? Whole team got on board with the initiative Recognised the benefits BBN brings Co-ordinated approach across all 3 venues Not just lip service Can do attitude

3. Staffordshire University Students’ Union What changed in our approach to Best Bar None? Built simple and robust processes Spread the workload Did the right things for the right reasons Didn’t have to panic over the assessment

4. Staffordshire University Students’ Union What now? We have all union departments on board We have our processes embedded We know we will have better trained staff We have safer venues for all customers and staff We want to continue to be proud

5. Staffordshire University Students’ Union Thank you Any questions?