1. Welcome Richmond AID: Planning Day 2011 Facilitated by Richmond CVS

2. Introduction to the Day Sue Ball Chair

3. Simon Croft & Reetu Sood Governance and Planning Advisers Richmond CVS actively supporting the voluntary & community sector locally Your Facilitators

4. Outline of the Day Welcome; Introductions and Icebreaker Overview of where Richmond AID is now Exercise 1: What Do We Do Well and What Do We Need to Get Better At? Key driver 1: Welfare Reform LUNCH Key driver 2: Personalisation Exercise 2: What Else Should We Do and What’s Most Important? Wrap-up - What happens next?, Closing remarks, Prize draw, Evaluation forms END

5. Introductions / Icebreaker Name Relationship with Richmond AID (e.g. trustee, volunteer, representing another organisation) The weirdest thing you’ve ever eaten! After everyone has introduced themselves, decide whose ‘weird claim’ on your table is weirdest! - Award them the ‘mini prize’

6. What Do We Do Well and What Do We Need to Get Better At? Thinking of Richmond AID’s current services and activities: List out things you think Richmond AID does particularly well (and why) List out anything Richmond AID needs to improve (and why) Feedback – one thing Richmond AID does well; one thing to improve

7. What Do We Do Well Thinking of Richmond AID’s current services and activities, list out things you think Richmond AID does particularly well (and why)

8. What Do We Need to Get Better At? Thinking of Richmond AID’s current services and activities, list out anything Richmond AID needs to improve (and why)

9. What Do We Do Well and What Do We Need to Get Better At? Feedback – one thing Richmond AID does well; one thing Richmond AID needs to improve

10. LUNCH!

11. Post-Lunch Energiser We all know that Richmond AID stands for Richmond Advice and Information on Disability… but what else might the ‘AID’ stand for? You have 5 minutes to come up with as many versions as possible – amusing, creative, strange – whatever you like! EXAMPLE: Richmond Amazing Ideas Developer

12. Penny For Your Thoughts Which of the 12 areas should be priorities? 25 pennies to ‘spend’ – how will you allocate them?

13. What Happens Next?

14. Prize Draw…

15. Evaluation Forms

16. Thank You! Richmond CVS actively supporting the voluntary & community sector locally