1. Agenda Call to order Committee reports Review of ongoing activities Review/discuss Fall 2010 survey Review/discuss proposed Spring 2011 Survey Any other new/old business Adjournment Center for the Study of Local Issues Anne Arundel Community College 101 College Parkway Arnold, MD 21012-1895 http:www2.aacc.edu/csli ddnataf@aacc.edu 410.777.2733

2. 1. Housing Commission of Anne Arundel County – 2010-11  Client: Provides housing for low income families and seniors in eight communities ◦ Type of survey: Resident satisfaction and facility condition – used for planning, oversight and HUD accreditation purposes ◦ Methodology: Self-administered at each community. Residents fill them out at the time of contract renewal, producing a quarterly stream of completed surveys for CSLI to use for data entry and report generation. ◦ N=Varies by community ◦ Current status: Waiting for next quarter’s questionnaires. ◦ Income generated: Overall $5100, retained for CSLI operations: $5100. ◦ Students employed: 0-1

3. 2. Fire Department – Strategic Planning Survey  Client: Provides fire and EMT services for county residents ◦ Type of survey: Measures citizen awareness, operational trade/off preferences, satisfaction. ◦ Methodology: Telephone (landline only). ◦ N=311 ◦ Current status: Completed ◦ Income generated: Overall $5000, retained for CSLI operations: $558 ◦ Students employed: 10-15

4. 3. Police Department – Accreditation Survey  Client: Provides public safety for county residents ◦ Type of survey: Identical to previous surveys – citizens’ perceptions of police professionalism and effectiveness, seriousness of crimes.. ◦ Methodology: Telephone (landline only). ◦ N=Around 350-400 ◦ Current status: Starts Feb. 14. ◦ Income generated: Overall $5000, retained for CSLI operations: $600 (estimated) ◦ Students employed: 10-15

5. 4. Radcliff Scholarship Survey of recipients  Client: AACC Foundation/Entrepreneurial Studies ◦ Type of survey: Asks about impact of scholarship, recipients’ current circumstances. ◦ Methodology: Multi-modal – mail, email, Facebook, telephone ◦ N=49 of 86 (57% response rate) ◦ Current status: Completed ◦ Income generated: Overall $1600, retained for CSLI operations: $900 ◦ Students employed: 1-2

6. 5. Coordinating Center  Client: Provides medical coordinating services for severely ill patients ◦ Type of survey: Customer satisfaction ◦ Methodology: Mailed with telephone follow-up and second mailing if needed. ◦ N= 690 ◦ Current status: Completed ◦ Income generated: Overall $2860, retained for CSLI operations: $1330 ◦ Students employed: 4-5

7. 1. CSLI student interns ◦ Spring 2011: 2 ◦ Hours: vary depending on projects and needs of the moment but goal is to average five hours per week per intern ◦ Duties: range from data entry, survey design, student supervision, and telephone interviewing. 2. Legislative Interns – Maryland General Assembly ◦ Spring 2011: 10 ◦ Hours: 15-20 hours a week ◦ Duties: Work with members of the General Assembly in various capacities ◦ Other internships – does your area of work have any need for student interns?

8. 3. CSLI student club ◦ Inception: 2006 – designated an official student club. ◦ Organizational structure: Officers include president, vice president, secretary and treasurer, elected at beginning of fall semester. CSLI interns usually chosen as club president/vice president ◦ Budget: Varies yearly–2010-11: $1115 from student association. ◦ 2010-11 Activities: Anticipate visits to Baltimore Council of Foreign Affairs; Annapolis

9.  Radio: WNAV – director was interviewed about CSLI fall research findings. Also on radio Nov. 2 for election analysis.  Presentations: Director made presentations to Elephants Club, 33 rd Democratic Club, Almost 7:30 Democratic Club, Leadership Anne Arundel, and Maryland Government Financial Officers Association. Panel discussion about surveys and local issues moderated by Paul Foer in Annapolis.  Newspaper: Various articles in Capital, Baltimore Sun and Washington Post.  CSLI Web site: Posted all new presentations and updates to searchable database (see http://www2.aacc.edu/csli).

10. Semi-annual Survey and Web Panel Web panel: We have accumulated a total of around 715 possibly valid email addresses. ◦ About 1/3 of respondents accept request to give email addresses. ◦ Used to do pre-election polling in September. ◦ Will be conducting a spring online survey composed with student input. ◦ Response rate typically around 25%.

11. Semi-annual Survey – Overview of Spring 2011 Results

12. Remarkable stability in right/wrong direction…

14. Percentage saying “excellent” or “good” also stable since March 2009

16. Some costs have gone down

17. Minor improvement in readiness to spend

18. State Issues: O’Malley vs. Ehrlich for Governor in November County Results in 2006: Ehrlich 56.9 vs. O’Malley 42.0 percent GAP = 14.9 O’Malley won by 6.5 percent statewide in 2006 County Results in 2010: Ehrlich 54.2 vs. O’Malley 43.4 percent GAP =10.8 O’Malley won by 14.5 percent statewide in 2006 Spring 2010Fall 2010 All categs. Some categs All categs. Some categs Some w/o undecid ed Average GAP121411131713.4 O’Malley354329324236.2 Ehrlich475740455949.6 Other30200-- Undecided0022240-- Neither50100-- Unsure/NA100500-- Total100 99101 --

19. Gubernatorial Races – Anne Arundel County O’Malley on low end of typical Dem vote deficit

20. 2716 23987 6151 3920 12425 Including Shay - 1930 GAP Only a few thousand votes separate Dem/Rep candidates

21. Nov. 2006 June 2010 Online Poll Sept. 2010 Online Poll October 11-14, 2010 Nov. 2 Candidate Actual Vote All Categories All categories Exclude some Exclude all except voters Actual Vote Gap 222/31261314226.5 Johnson/ Conti 49 30 (Owens) 23 (Conti) 2821243744.0 Leopold 5152/545434385950.5 Other --15/161023--5.4 Undecided -- 3235-- Neither --4/792-- Unsure -- 10-- Total101/100101100101 100 Unlike Governor’s race, CE race much harder to predict –much tightening at the end…

22. How informed County Executive Governor Very1535 Somewhat3648 Not very 49 17 Total100

23. On this issue are you more favorable to Conti, Leopold or Shay? Issue ContiLeopold L-C Shay UndecidedDon’t know enough Undec.+ don’t know enough Allowing slots at Arundel Mills mall 1017 7 12746 73 Improving transportation 1320 7 12145 66 Protecting the needs of vulnerable populations in the county budget 1618 2 12144 65 Maintaining high ethical standards 17 0 32439 63 Improving public schools 1324 11 11943 62 Keeping neighborhoods safe 1324 11 12141 62 Making County government more efficient 122917 22137 58 Preserving the environment 15216 71839 57 Managing growth 132916 21838 56 Having the right experience for the job 113221 1 35 56 Keeping taxes low 143016 11936 55 Encouraging economic development 133118 1 37 55

24. ContiLeopoldL-CShayUndecided Don’t know enough U Undecided/Don ’tknow enough Having the right experience for the job 1132211 3556 Encouraging economic development 1331181 3755 Making County government more efficient 1229172213758 Managing growth1329162183856 Keeping taxes low1430161193655 Improving public schools1324111194362 Keeping neighborhoods safe1324111214162 Allowing slots at Arundel Mills mall 101771274673 Improving transportation132071214566 Preserving the environment1521 6 7183957 Protecting the needs of vulnerable populations in the county budget 1618 2 1214465 Maintaining high ethical standards 17 0 3243963

25. Opponents to the introduction of slot machines at Arundel Mills Mall are circulating a petition to put the county council’s decision to grant zoning needed for slots to referendum in November, potentially reversing the decision. Do you support or oppose this petition effort? PositionSpring ‘10 Fall ‘10 Actual GAP0 011 Support45 4255.5 Oppose45 4244.5 Unsure7 16-- No answer2 -- Total99100 Will you be voting for or against Question A on the November ballot? A "for" vote would approve the County Council's zoning decision permitting slots in the county, including at Arundel Mills and Laurel. An 'against' vote would leave the county without slots zoning at any location.

26. : National Issues: % approving of president’s job by party Bush Obama

27. : National Issues: Presidential job approval

28.  Go to Questionnaire in MS Word Go to Questionnaire in MS Word