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Learning Outcomes LOs Dr. Gregory J. Maffet Dr. Naser M. Sarhan

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1 Learning Outcomes LOs Dr. Gregory J. Maffet Dr. Naser M. Sarhan
4/13/2017 Learning Outcomes LOs Dr. Gregory J. Maffet NCAAA Consultant Dr. Naser M. Sarhan KFUPM 29-30 January 2014

2 Workshop’s Learning Outcomes (LOs)
Attendees at the end of this workshop will be able to: 1. Comprehend the nature and role of Program and Course learning outcomes in instruction. 2. Align an understanding relationships between Teaching Methods, Assessments Methods and LOs, 3. Write learning outcomes using the correct format

3 Workshop’s LOs Summarize the role of learning outcomes in instruction and assessment. Why we are writing learning outcomes? The role of learning outcomes in assessment? (including Rubrics and KPIs) 5. Use the five domains of learning specified in National Qualification Framework; including the selection of verbs that map to measurable instructional objectives, learning outcomes and assessment.

4 Workshop’s Los Construct learning outcomes from learning objectives, in order to develop learning outcomes for Programs and Courses. Mapping learning outcomes

5 1st Day Sessions First session Second session Third Session
KPIs for Profile Data, NCAAA KPIs Introduction to Learning Outcomes (LOs) The difference between Learning Outcomes and Learning Objectives Importance & Benefits of LOs Where do LOs come from? Characteristics of LOs LO Process and Levels NQF Learning Domains and LO – Verbs General Guidelines Recommendations and Suggestions

6 Example from your SSR SSRP – Profile, p.12
3. Key Performance Indicators The following KPI’s are adopted to monitor the achievement in accomplishing the Program objectives. Graduation with a GPA acceptable by Industry satisfaction at alumni/employer surveys To build up an instrument park, corresponding to most world class universities Field training of students must be continuously updated with latest techniques. Industry-standard computer modeling and interpretation packages must be included in the curriculum Average time for procuring equipment and instruments.

7 Example from your SSR SSRP. p.9 KPI’s Current Target
Student / Faculty ratio 0.2 5 Number of graduating students in the math Program 2 15 Percentage of students completing the Program in 4 years 100 Percentage of students with Cumulative GPA 2.5 and above Percentage of courses being evaluated online by students Percentage of faculty earning 8.5 or above in online course evaluation 80 90 Percentage of students being employed within one year of graduation Percentage of our BS graduates admitted in the graduate Programs 50 Number of ISI publications per faculty 1.5

8 Example from your SSR SSRP – Standard 4, p.36 The learning outcomes taken together become the overall strategy for the degree plan. The department is currently looking into the possibility of setting a standard end-of-Program examination (exit exam) that will assess specific learning outcomes. Verification of learning outcomes comes in the form of feedback from potential employers from work placement SSRP – Standard 3, p.34 Periodically, feedback is sought from alumni and employers. In many occasions, the feedback is used for Program quality improvement almost immediately. The grades of graduating students are reviewed as a way to measure performance.

9 Example from your SSR The assessment of Program outcomes is done on continuous basis. SSRP, p.22 Since the Program outcomes are intrinsically related to Program objectives, achievement of Program outcomes is an essential prerequisite of student qualification at graduation Level of achievement of the Program outcomes is periodically measured to examine the extent to which they are met. SSRP, p.24

10 Example from your SSR The intended student learning outcomes are periodically evaluated through various means like public presentations, exams, assignments, projects, etc. Appropriate Program evaluation mechanisms including graduating student surveys, employment outcome data, employer feedback and subsequent performance of graduates are used to provide evidence about the usefulness of intended learning outcomes and the extent to which they are achieved. SSRP – Standard 4., p.38

11 Example from your SSR Students learning outcomes are evaluated based on HW, quizzes, and exams, and in some cases reports and presentations, are used to measure the student learning outcomes. SSRP, p.31 Faculty members make sure that students are tested in a manner that allows them to assess the extent to which learning outcomes are met. They maintain a check on their testing procedures. SSRP, p.35.

12 KPIs for Profile Data, NCAAA KPIs

13 Key Performance Indicators: Why?
Performance of a higher education institution & its Programs is complex (teaching, research, community…) KPIs summarize performance in key areas  scientifically, rationally, and meaningfully for different stakeholders: Faculty & Staff Students External agencies (NCAAA, employers,…)

14 (maybe qualitative via rubrics)
What are KPIs??? … KPIs = Key Performance Indicators …a measure of performance or achievement …a Key Success Indicator (KSI) …a measure of results and efficiency Quantifiable performance measures used to define success and measure progress toward the achievement of goals. (maybe qualitative via rubrics)

15 KPI KEY is fundamentally important to gain advantage; a make-or-break component for success. Performance when outcomes can be clearly measured, quantified, and easily influenced by the institution or Program. Indicator provides leading information on future performance. (ie., when the gas gauge is on “E” then the leading information tells us that the car’s future performance will be to stop; so the action plan is to get gas immediately)

16 NCAAA Learning & Teaching KPIs
5. Ratio of students to teaching staff (Based on full time equivalents) 6. Students overall rating on the quality of their courses. (Average rating of students on a five point scale on overall evaluation of courses.) 7. Proportion of teaching staff with verified doctoral qualifications. 8. Percentage of students entering Programs who successfully complete first year. 9. Proportion of students entering undergraduate Programs who complete those Programs in minimum time. 10. Proportion of students entering post graduate Programs who complete those Programs in specified time. 11. Proportion of graduates from undergraduate Programs who within six months of graduation are: employed, enrolled in further study, not seeking employment or further study

17 Measurable Indicators
Goals and Objectives Major Strategies Measurable Indicators Analysis Strategic Goal 1: To enhance and expand Program facilities and infrastructure for research activities. Objective 1: (70 %) of the Program faculty conducting research or are involve in related by the end of 2014. Objective 2: ??? S1. Establish infrastructure for research. S2. Encourage collaborative research among faculty. S3. Provide appropriate funding for research and creative activities S4. Expand facilities for research KPI 1: Percentage of established research quality standards KPI 2: Number of publications (#/yr) in international reviewed journals KPI 3: Number of organized scientific/Research events (workshops / seminars & conferences) What do the findings mean? How are they applied? HOW? Strategic Goal 2: Objective 1: Objective 2: Strategic Goal 3: Quality Goal 1: Objective:

18 Standard 4 Teaching and Learning KPI for Ratio of Students to Teaching Staff
KPI TEMPLATE Target Benchmark  KPI Actual (finding or value) Benchmark  Internal Benchmarks  HOW? External Benchmarks  New Target Benchmark  Analysis: How is this data interpreted? Strengths & Recommendations What is the improvement plan to reach the new goal? Analysis:

19 Internal Benchmark We looked previously at the internal KPIs We now think consistently about benchmarks for the same areas “year by year”  to establish data trends and trend-analysis What are the strengths and weaknesses of using the internal average as a benchmark? (e.g. improve to 90% or improve by 10%)

20 Quantitative KPI  Ratio of students to teaching staff
Actual Benchmark  25 to 1 (current) Target Benchmark  20 to 1 (goal) Internal Benchmark  24 to 1 (past, 2012) External Benchmark  26 to 1 (KSA) (International) 16 to 1 Interpret this statistical data? (Meaning) Analyze the results? (SWOT? / other)

21 KPI  Ratio of students to teaching staff (NCAAA KPI)
Standard 4 Teaching and Learning KPI for Ratio of Students to Teaching Staff KPI  Ratio of students to teaching staff (NCAAA KPI) Target Benchmark  1 to 15 1 FTE teacher to every 15 students KPI Actual Benchmark  1 to 22 Based on 2014 data Internal Benchmark  1 to 28 Based on 2010 data External Benchmark  1 to 12 New Target Benchmark  1 to 18 CAEP data requirement Revised for 2015 Analysis: How is this data interpreted? Strengths & Recommendations What is the improvement plan to reach the new goal? Analysis:

22 Standard 4 Teaching and Learning KPIs For Percentage Of Students’ Completion Rates
KPI  Percentage of students entering undergraduate Programs who complete those Programs in minimum time; 4 years. (NCAAA KPI) Target Benchmark (2014)  85 % 100 students entered/ 85 graduated KPI Actual Benchmark  28% 100 students entered/ 28 graduated Internal Benchmark  36% 2009 actual finding External Benchmark  88% New Target Benchmark  50% Yale University 2012 Revised for 2016 Analysis: How is this data interpreted? Strengths & Recommendations What is the improvement plan to reach the new goal? Analysis:

23 Standard 4 Teaching and Learning Student Satisfaction Survey
KPI  Using the Student Survey Form # 2231 (a 4 point scale system), student satisfaction survey results for Program courses will average 3.00 out of 4.00. Target Benchmark  3.00 Goal for 2014 KPI Actual Benchmark  2.98 Actual finding score for 2014 Internal Benchmark  2.55 Actual finding score for 2012 External Benchmark  3.12 New Target Benchmark  3.25 Actual findings from MIT Target benchmark for 2015 Analysis: Describe and evaluate the data. How is this data interpreted? Strengths & Recommendations What is the improvement plan to reach the new goal?

24 Standard 4 Teaching and Learning Faculty Satisfaction Survey
KPI  Target Benchmark  KPI Finding Benchmark  Internal Benchmark  External Benchmark  New Target Benchmark  Analysis: Describe and evaluate the data. How is this data interpreted? Strengths & Recommendations What is the improvement plan to reach the new goal? Complete KPI Template

25 KPI Trend Report KPI  Percentage of students entering undergraduate Programs who complete those Programs in minimum time; 4 years. (NCAAA KPI) 2005 2007 2009 2011 2013 2015 100% 90% 80% 78% 70% 77% 60% 50% 49% 40% 36% 30% 28% 20% 10% Analysis: discussion and evaluation: strengths, recommendations, predictions

26 Profile Trend Report Enrollment Trends and Predictions (Prediction/Actual) Students 2005 2007 2009 2011 2013 2015 2017 800 700 600 500 400 250/403 300 90/288 200 100 75/90 50 50/62 Based on previous years, what is predicted? Analysis: Descriptions and Evaluation (What? and Why?) Strengths, Recommendations, & Predictions

27 Enrollment Trends and Predictions (Prediction/Actual)
Profile Trend Report Enrollment Trends and Predictions (Prediction/Actual) Students 2005 2007 2009 2011 2013 2015 2017 800 700 701 600 500 450 400 388 300 200 200/ 100 90 50 Make predications & analyze data Analysis: Descriptions and Evaluation (What? and Why?) Strengths, Recommendations, & Predictions

28 Quantitative KPI  Ratio of students to teaching staff
Actual Benchmark  25 to 1 (current) Target Benchmark  20 to 1 (goal) Internal Benchmark  24 to 1 (past) External Benchmark  26 to 1 (KSA) (International) 16 to 1 Interpret this statistical data? (Meaning) Analyze the results? (SWOT? / other)

29 List of Program KPIs Approved by the Institution/ Program
# List of Program KPIs Approved by the Institution/ Program Target Benchmark Actual Internal Benchmarks External Analysis KPI New 1 2 3 4 5 6 Analysis of KPIs and Benchmarks: (list strengths and recommendations) Program Specifications Program KPI and Assessment Table NOTE The following definitions are provided to guide the completion of the above table for Program KPI and Assessment. KPI refers to the key performance indicators the Programs used in the SSRP and are approved by the institution (if applicable at this time). This includes both the NCAAA suggested KPIs chosen and all additional KPIs determined by the Program (including 50% of the NCAAA suggested KPIs and all others). Target Benchmark refers to the anticipated or desired outcome (goal or aim) for each KPI. Actual Benchmark refers to the actual outcome determined when the KPI is measured or calculated. Internal Benchmarks refer to comparable benchmarks (actual benchmarks) from inside the Program (like data results from previous years or data results from other departments within the same college). External Benchmarks refer to comparable benchmarks (actual benchmarks) from similar Programs that are outside the Program (like from similar Programs that are national or international). KPI Analysis refers to a comparison and contrast of the benchmarks to determine strengths and recommendations for improvement. New Target Benchmark refers to the establishment of a new anticipated or desired outcome for the KPI that is based on the KPI analysis.

30 Student: Faculty 5 Stars S4.2 Code number 3 Stars (20:1) 2 Stars
KPI # List of Program KPIs Approved by the Institution/ Program Target Benchmark Actual Internal Benchmarks External Analysis KPI New 1 2 Student: Faculty 5 Stars S4.2 Code number 3 Stars (20:1) 2 Stars (28:1) 1 Star (MIT) 0 Stars 4 Stars (16:1) 3 0 stars 4 5 6 Analysis of KPIs and Benchmarks: (list strengths and recommendations)

31 University Comparison Matrix Services & facilities spend
Institution Student satisfaction Research quality Entry standards Student-staff ratio Services & facilities spend Completion Good honours Graduate prospects Score Max scores 100 3 n/a 1000 Oxford 87 1.3 574 11.1 £3,298 98.1 90.9 79.8 Cambridge 1.4 596 11.8 £2,994 98.8 87.4 84.4 990 London School of Economics 79 1.2 527 £2,625 96.5 80.9 87.8 911 Imperial College 78 1.0 556 11.6 £3,588 95.9 81.7 87.1 835 Durham 83 0.9 503 15.3 £2,281 96.2 81.8 78.5 834 St Andrews 0.8 519 13.6 £2,308 97.4 82.9 74.1 814 University College London 498 10.1 £2,197 93.9 81.0 79.9 811 Warwick 81 496 14.5 £2,053 80.8 77.6 789 Bath 84 0.7 461 17.1 £1,742 96.4 81.1 79.1 767 Exeter 82 459 18.5 £2,017 96.1 82.8 73.0 764 Analysis (Strengths and Recommendations)

32 Introduction The Design phase of a typical curriculum development process (Analysis, Design, Development, Implementation, Evaluation) is largely concerned with developing clear learning objectives and learning outcomes. It is important to recognize during this phase that there is a direct relationship between objectives, learning outcomes, teaching strategy / methods & students assessments (Rubrics – KPIs with benchmarking and analysis).

33 5 Questions for Instructional Design
Theory Into Practice 5 Questions for Instructional Design What do you want the student to be able to do? (Outcome) What does the student need to know in order to do this well? (Curriculum) What activity will facilitate the learning? (Pedagogy—learning & teaching) How will the student demonstrate the learning? (Assessment) How will the teacher know the student has done this well? (Criteria)

34 Learning Outcome are: Learning outcomes: describe what learners are supposed to know, understand, or are able to do at the end of the Program or course. LOs are based upon: • the needs of the learner (individual & personal). • the needs of society (mission statements). what the learner should know about a particular subject in order to perform successfully (career and personal lifestyle).

35 LOs are: What a STUDENT should learn as a result of a period of specified and supported study. The ACHIEVEMENTS of the learner rather then the intentions of the teacher. Focus is directly on Student Performance.

36 LOs are: Formal statements that articulate:
What students know and are able to do after instruction Why students need to do this -- relevancy

37 LOs are: Must be measurable or observable
Are concerned with the learning of the student: STUDENT… PERFORMANCE and ACHIEVEMENT What the student CAN DO What the student KNOWS AND CAN DO What the student UNDERSTANDS OR COMPREHENDS and CAN DO Must be measurable or observable

38 Objectives vs. LOs What is the difference?
The distinction between learning outcomes and learning objectives is not universally recognized. Many instructors may find that the term “learning outcomes” describes what they have already understood by the term “learning objectives.” What is the difference?

39 For NCAAA the difference between course LOs and objectives…
Learning objectives are statements of what the teacher intends for the students to learn and are generally part of a teacher-centered approach [are Mission, traditional, teacher or content driven]. Learning outcomes are statements of what the student will KNOW and be able to DO or demonstrate as a result of their learning and are part of a student-centered approach.

40 Objectives vs. LOs Learning objectives, for example, may outline the material the INSTRUCTOR intends to cover in the course / Program or the disciplinary questions the class will address. Known as IN-PUTS. By contrast, learning outcomes focus on what the STUDENTS know, comprehend and realistically are able to do… [skill performance] by the end of an assignment, activity, class, or course [achievement]. Known as OUT-PUTS.

41 Objectives vs. LOs learning outcomes, mean focusing on the application and integration of the course content from the perspective of the student. learning outcomes can more explicitly and directly address expectations for student learning.

42 Objectives ------- Outcomes
Teacher-Centered Inputs Content-Centered Traditional Student-Centered Outputs  Results Performance & Achievement Assessments Measurable Observable What else overlaps?

43 Writing  Objectives & LOs
Learning objectives can be written as teacher or curriculum centered content or they can be re-written as student-centered learning outcomes. The teacher will... OR the student will…. Both learning objectives and outcomes must be measurable or observable. One assessment is for teaching and another assessment is for a student’s learning.

44 Examples Example of a Learning Objective: Students will be taught the basic principles of database searching. [teacher will teach basic principles … ] Example of a Learning Outcome: Students will be able to apply the principles of database searching in a review of literature. [student will KNOW and APPLY…]

45 Objectives or Outcomes?
Which Dentist do you want working on your teeth? Student A: The teacher will instruct the student to know how to successfully drill cavities and repair teeth… Student B: The student earns 100% on the exam for drilling cavities and repairing teeth…. Student C: The student knows how and successfully drills out cavities and repairs teeth… Student D: The teacher successfully taught the student to drill out cavities and repair teeth.

46 Objectives or Outcomes?
Which Pharmacist do you want filling your meds? Student A: The teacher will instruct the students to know how to successfully fill medical prescriptions… Student B: The student earns 100% on the exam for filling medical prescriptions…. Student C: The student knows how and successfully fills medical prescriptions… Student D: The teacher successfully taught the student to fill medical prescriptions….

47 Exercise Please work as group in writing three learning objectives for your Program. Now, re-write these objectives as LOs Be prepared to share them and analyze the difference – they will be collected in order to be used latter.

48 NCAAA 10 Minute Break Session 2 Importance & Benefits of LOs
Where do LOs come from? Characteristics of LOs LO Process and Levels NQF Learning Domains & LO – Verbs

49 The Importance of LOs 1. LOs build evidence for accountability, accreditation, and for continuous improvement. Show evidence of how well students learn. Use evidence for continuous improvement and strategic plans.

50 The Importance of LOs Know what you are doing…
Know why you are doing it… Know what students are learning as a result; (key for assessment). Make improvement changes based on results (research based improvements)

51 The Importance of LOs Shifting from:
Teachers teaching…. to students learning Teaching effectiveness…. to learning results

52 Course learning outcomes serve the following purposes…
To inform students of what is expected of them. To guide the teacher in his/her approach to delivery of content and assessment that focuses on what the student will be able to do as a result of the learning. To influence the domain and level of learning required of the delivery and assessment. To fulfill the requirements of one or more Program outcomes.

53 Learning Outcomes help…
1. Select learning content objectives and skills (What to teach? Teaching content priorities?) 2. Development of instructional strategies that align with specific learning outcomes. 3. Develop and select instructional and Program materials that align with specific learning outcomes. Construct evaluation instruments for assessing student performance based on the learning. outcomes. Improve overall Program and as a faculty.

54 Benefits of Learning Outcomes
Learning outcomes measure & characterize the values that an institution, Program, or course have articulated for student development & performance. A set of student learning outcomes define what students will know and be able to do when they have completed any degree, regardless of his/her major.

55 Benefits for Learning Outcomes
Student learning outcomes will help guide faculty across the university to develop curricula, plan courses, determine financial needs, design syllabi, construct learning activities, and assess student learning. LOs provide a framework for learners and advisers in order to discuss the goals of the curriculum and the personal career goals for individual students.

56 Student Learning Outcomes Institutional Mission
Framework for L.O. Employment Needs Student Needs Student Learning Outcomes Institutional Mission Assessment Methods Teaching Strategy Program Outcomes Teacher Objectives Course Outcomes

57 Benefit: OBE  “Outcome-Based Education”
Outcome-based education is a method of teaching that focuses on what students know and can actually do after they are taught. All curriculum and teaching decisions are made based on how best to facilitate the desired outcome. The desired outcome is selected first and the curriculum is created to support the intended outcome. This leads to a planning process in reverse of traditional educational planning.

58 Learning Outcomes flows out from…… …the Mission Statement
Where do L.O. come from? Learning Outcomes flows out from…… …the Mission Statement What must students do to demonstrate that the Institution and Program Mission Statements are accomplished?

59 Effects Program and Course Cause Mission Needs Learning Outcomes
What will the student know and do in order to demonstrate the Mission is successfully achieved?

60 Learning Outcomes flows out from……
Where do L.O. come from? In addition to Knowledge & Cognitive Skills Domains, Learning Outcomes flows out from…… …student needs assessment … and employers needs (cause and effect chart)

61 Effects Learning Outcomes Cause Student Needs
What will the student know and do in order to demonstrate student needs are successfully achieved?

62 Characteristics of a Graduate Are:
Holders of a bachelor degree in any Program should have demonstrated: Knowledge of a comprehensive, coherent and systematic body of knowledge in a field of inquiry; The ability to investigate complex problems and develop creative solutions with limited guidance; The ability to use appropriate statistical techniques in the analysis and resolution of complex issues, and select and use the most appropriate mechanisms for communicating the results to a variety of audiences; Capacity to provide leadership and willingness to cooperate fully with others in joint projects and initiatives; In the case of a professional Program the full range of knowledge and skill required for effective practice in the profession concerned. Are these LOs?

63 drive teaching methods
Start at the End Teaching Assessment Objectives Learning Mission Student Methods Methods (Content) Outcomes Needs Needs LO performance drives learning objectives, assessment methods & drive teaching methods All Students Know & Do Picture an ideal graduate: 1. Knowledge & skills 2. Performance 3. Career & Life 4. Worldview & Values

64 Graduate Characteristics Learning and Teaching Strategies
Start  Graduate Characteristics (needs) Learning Outcomes & Learning Objectives (Content ) Learning and Teaching Strategies Differentiated Instruction Assessment Empirical or Observable What students do? What to assess? How to teach? What to teach? How to assess?

65 Automobile Characteristics Learning and Teaching Strategies
Start  You want to buy a car. What are the quality objectives? Speed, family capacity, economic, attractive color, Automobile Characteristics (Needs) Learning Outcomes & Learning Objectives Learning and Teaching Strategies Differentiated Instruction Assessment Empirical or Observable Practice racecar driving, acceleration & clutch speed drills, light foot gas peddle practice, observe wife’s color choices 250 kph top speed 0 to 100 in 4.2 sec Seats 8 passengers 40 mpg. Wife likes color Race track testing Count seats (8) Road test (40mph) Wife likes color

66 Learning Outcome Process
Elements of the Program Specification Process informed by: Aims of the Program What’s the purpose of the Program? Characteristics of a Graduate Learning Outcomes of the Program NCAAA NQF (domains of learning) Level Descriptors What should students know and be able to do on completion? Subject Benchmarks Professional Body Requirements including: Knowledge & understanding Cognitive Skills Interpersonal Skills and Responsibility Communication, IT & Numerical Skills Psychomotor Skills Outcomes for level attained through: Attainment verified by: Grades awarded according to: Program learning outcomes broken down by level to ensure incremental attainment over duration of course Course learning outcomes Course assessment Assessment criteria Start

67 Learning Outcome Alignment
Alignment & Mapping At ALL Levels Mission & Student Needs Flow to Highly Specified Knowledge & Skill Performance University College Programs DEPARTMENTS CLASS COURSES STUDENTS ASSESSMENT Learning Outcomes

68 Systemic Thinking for LOs (including assessment)
Students Students Classroom Classroom Students Is the district an organizational system….no doubt. We can apply the standards. Classroom Classroom Classroom Classroom Program Program Program University - Institution 68

69 LOs Quality System for Systems (including assessment)
How does this work?? Take a Standard and apply it to the system… Webb activity… 69

70 NQF Level Descriptors Level descriptors are generic statements describing the characteristics and context of learning expected at each level (year). These help guide faculty expectations of students and they are designed to ensure equivalence and consistency of standards across subject areas. They are set out in the University’s Academic Regulations and Policies and are based on those recommended by the National Qualification Framework (NQF).

71 RPR Quotes The Panel also examined a number of student projects for a number of courses. While some of the topics were appropriate …. the work presented often falls below what would be expected at this level. Some projects were essentially descriptions that did not involve any analysis or practical activity. Others, which involve practical work, were written up without any material that demonstrated the design and implementation of the systems described. The Panel feels that many of the projects do not meet the CLOs (course learning outcomes).

72 Characteristics of Good Learning Outcomes
1. Measurable or Observable 2. Clear to the student & instructor 3. Integrated, developmental, and transferable 4. Use discipline-specific competencies or standards as a basis, not an end 5. Similar scope & scale 6. “In order to..” do ….. gets to the purpose, uniqueness, and real world application of learning and teaching. 7. Use a variety of learning domains

73 Good LOs are… Usually written in the future tense Identify important learning requirements Are achievable Use clear language easily understandable to student When writing outcomes, it may be useful to use the following expression: “At the end of this Program or course the student should be able to…….” Then follow with a verb. Useful verbs are: ?????

74 Suggested Verbs Helpful? Need much more!!
Establish Draft Provide Prepare Tabulate Write Schedule Update Audit Articulate Align Collect Construct Generate List Produce Compile Document Demonstrate Develop Helpful? Need much more!!

75 Verbs Not To Use Consider Maximize Maintain Reflect Continue Review Ensure Enlarge Understand Examine Strengthen Explore Encourage Deepen Some of these verbs can be used if tied to specific actions or quantification Better? Yes… BUT!!

76 NQF Learning Outcome Verbs
NQF Learning Domains Suggested Verbs Knowledge list, name, record, define, label, outline, state, describe, recall, memorize, reproduce, recognize, record, tell, write Cognitive Skills estimate, explain, summarize, write, compare, contrast, diagram, subdivide, differentiate, criticize, calculate, analyze, compose, develop, create, prepare, reconstruct, reorganize, summarize, explain, predict, justify, rate, evaluate, plan, design, measure, judge, justify, interpret, appraise Interpersonal Skills & Responsibility demonstrate, judge, choose, illustrate, modify, show, use, appraise, evaluate, justify, analyze, question, and write Communication, Information Technology, Numerical demonstrate, calculate, illustrate, interpret, research, question, operate, appraise, evaluate, assess, and criticize Psychomotor demonstrate, show, illustrate, perform, dramatize, employ, manipulate, operate, prepare, produce, draw, diagram, examine, construct, assemble, experiment, and reconstruct

77 KEY POINT  Learning Domain is based on the verbs used
NQF Learning Domains Suggested Verbs Knowledge list, name, record, define, label, outline, state, describe, recall, memorize, reproduce, recognize, record, tell, write Cognitive Skills estimate, explain, summarize, write, compare, contrast, diagram, subdivide, differentiate, criticize, calculate, analyze, compose, develop, create, prepare, reconstruct, reorganize, summarize, explain, predict, justify, rate, evaluate, plan, design, measure, judge, justify, interpret, appraise Interpersonal Skills & Responsibility demonstrate, judge, choose, illustrate, modify, show, use, appraise, evaluate, justify, analyze, question, and write Communication, Information Technology, Numerical demonstrate, calculate, illustrate, interpret, research, question, operate, appraise, evaluate, assess, and criticize Psychomotor demonstrate, show, illustrate, perform, dramatize, employ, manipulate, operate, prepare, produce, draw, diagram, examine, construct, assemble, experiment, and reconstruct Chose the verb for the learning outcome to fit the learning domain Chose the domain and fit the verb to the learning outcome. or

78 Generic Example At the time of receiving a bachelor’s
Are these LOs? Generic Example At the time of receiving a bachelor’s degree, students: Can identify, define, and solve problems Can locate and critically evaluate information Have mastered a body of knowledge and a mode of inquiry Can understand diverse philosophies and cultures within and across societies Can communicate effectively Can understand the role of creativity, innovation, discovery, and expression across disciplines Have acquired skills for effective citizenship and life-long learning.

79 What is the major problem with this list??
Analyze this Example of Program LOs At the time of receiving a BSN Degree, students: Can identify, define, and solve problems; Can locate and critically evaluate information; Have mastered a body of knowledge and a mode of inquiry; Can understand diverse philosophies and cultures within and across societies; Can communicate effectively; Can understand the role of creativity, innovation, discovery, and expression across disciplines; and Have acquired skills for effective citizenship and life-long learning. What is the major problem with this list??

80 Specific Program LOs (Dentistry Examples)
Graduates should demonstrate sound knowledge of the following areas as they relate to the practice of dentistry (includes a list of over 20 specific dentistry content areas). Graduates must have the ability to apply their knowledge and understanding of relevant principles and theories in carrying out the following types of responsibilities (e.g. problem recognition for disease identification and diagnosis, problem solving in dental care, critical thinking of dental research, patient investigation—biopsy techniques, radiography, treatment plans). Write 3 specific Program LOs for your Program by using the generic Program LOs shown on the previous slide. (present to group using flip chart + Analyze)

81 30 Minute Break Prayer

82 Recommendations & Suggestions NQF Learning Domains & LOs
NCAAA Session 3 General Guidelines Recommendations & Suggestions NQF Learning Domains & LOs Writing LOs

83 LOs at Program level are broad for all students in the Program.
Difference between course learning outcomes & Program learning outcomes? LOs at Program level are broad for all students in the Program. Course LOs are content or skill specific: Describing what the student will be able to do. They determine: 1. Content, 2. Delivery and 3. Assessment of each course, and, along with other courses, meet the Program outcomes.

84 Example: Program Learning Outcome
Upon successful completion of the Program…. a student will be able to critically evaluate problems and alternative solutions in a wide variety of business and organizational contexts in different socio-cultural and political environments. How is this clear? Measurable? Observable? What NQF domain of learning? How will you assess this?

85 Example: Course Learning Outcome
On successful completion of the course students… will be able to discuss 7 different ways how information technology can be used to help business organizations to succeed in their objectives. How is this clear? Measurable? Observable? What NQF domain of learning? How will you assess this?

86 Well written L.O. are…. Use a verb that indicates what the learner is expected to be able to do at the end of the period of learning; measurable or observable. Word(s) that indicate on what or with what the learner is acting. If the outcome is about skills then the word(s) may describe the way the skill is performed or the tool to be used. Word(s) that indicate the nature (in context or in terms of standard) of the performance required as evidence that the learning was achieved.

87 Magar’s 3 Parts for Successful LOs
Learning Outcome Magar’s 3 Parts for Successful LOs 1. A measurable verb 2. The important condition (if any) under which the performance is to occur and 3. The criterion of acceptable performance. When Magar’s 3 parts of a LO are used correctly a LO may also be a KPI

88 Student needs  Learning outcomes
Student needs example: “Student needs to learn how to fish in the ocean to survive on the island.” What are some learning outcomes that fit this student’s needs? (Knowledge)_____________________________________________________________ (Cognitive)_______________________________________________________________ (Skill) _______________________________ ____________________________________

89 Write a Learning Outcome (whole group activity 1/2)
We’re taking a friend desert camping for the first time. What does a graduate of desert camping school need to know or what skills are required? Like, “What to do if a sand storm comes up?” ______________________________

90 Re-write the content objectives as LOs.
Re-write as Learning Outcomes Using Megar’s 3 Parts (whole group activity 2/2) What to do if a sand storm comes up? What to do if he runs out of water? He needs compass reading and mapping skills? Re-write the content objectives as LOs. ______________________________ How do the LOs utilize Magar’s 3 Parts?

91 Recommendations & Suggestions
Aim for between four and eight learning outcomes for each course, and up to twenty-five for an entire Program. Start Program outcomes with the phrase: “A successful learner from this Program will be able to …..” Start course outcomes with the phrase: “On successful completion of the course, you will be able to …..”

92 Recommendations & Suggestions
These phrases lead to action verbs so that students are able to demonstrate that they have learned or achieved the outcome. “to demonstrate” leads to objective assessment or evaluation or measurement of student performance and achievements. Use one verb per learning outcome, and keep the sentence structure simple. Avoid unnecessary language; if absolutely necessary, use more than one sentence to ensure clarity.

93 Recommendations & Suggestions
Verbs relating to knowledge outcomes – ‘know,’ ‘understand,’ ‘appreciate’ – tend to be vague, or to focus on the process students have gone through (e.g. understand research [process]) rather than the final outcome of that process (e.g. create & list [do] strategies appropriate to the research topic). Use action verbs, such as: ‘solve,’ ‘write,’ ‘evaluate,’ ‘analyse’ to indicate how students can demonstrate acquisition of that knowledge.

94 National Qualification Framework
The principal elements in the NQF are: Levels: numbered and linked to qualification titles to describe the increasing intellectual demand and complexity of learning expected as students progress to higher academic awards. Credits Points: allocated to describe the amount of work or volume of learning expected for an academic award or units or other components of a Program. Domains of Learning: The broad categories of types of learning outcomes that a Program is intended to develop.

95 NQF Domains of Learning Outcomes
Learning Outcomes are aligned with the five domains of learning provided in the NQF. Domains of learning apply to both Program and Course learning outcomes Always keep in mind both Program & Course L.O.s

96 Five Learning Domains: NQF
Knowledge Cognitive skills Interpersonal skills and responsibility Communication, information technology and numerical skills Psychomotor skills NCAAA  Use with Program, Course, and Field Experience Specifications templates.

97 1. Knowledge Knowledge: the ability to recall, understand, and present information, including: Knowledge of specific facts and details Knowledge of concepts, principles and theories Answers may be memorized or closely paraphrased from assigned material. Knowledge of procedures; steps in a process. VERBS  Define, list, name, recall basic information

98 2. Cognitive Skills Cognitive skills: the ability to….
Apply conceptual understanding of concepts, principles, and theories, Apply procedures involved in critical thinking and creative problem solving, both when asked to do so, and when faced with unanticipated new situations, Investigate issues and problems in a field of study using a range of sources and draw valid conclusions. Ability to comprehend the meaning of material. Answers must be in the student’s own words while still using terminology appropriate to the course material. VERBS  Explain, summarize, distinguish between, restate

99 3. Interpersonal Skills and Responsibility
Including the ability to: Take responsibility for their own learning and continuing personal and professional development, Work effectively in groups and exercise leadership when appropriate, Act responsibly in personal and professional relationships, Act ethically and consistently with high moral standards in personal and public forums.

100 4. Communication, Information Technology and Numerical Skills
Including the ability to: Communicate effectively in oral and written form, Use information and communications technology, and Use basic mathematical and statistical techniques.

101 5. Psychomotor Skills Psychomotor skills: manual dexterity
Extremely important in some fields of study. For example, very high levels of psychomotor skills are required for a surgeon, an artist, or a musician. Psychomotor skills apply only to certain fields, and their nature varies widely.

102 Example 1 Poor Learning Outcome:
Students will name the three types of rock in order to differentiate among the three (knowledge domain for cognitive skill). Good Learning Outcome: Students will compare and contrast the characteristics of the three types of rocks in order to differentiate among the three.

103 Student needs  LOs (small groups)
1. Identify a student need for your specialized course (center circle). 2. List 5 learning outcomes that are directly based on this need (connecting circles). 3. Explain how each LO meets Magar’s 3 part requirements (connecting lines). Bubble Map - 2

104 2nd Day Sessions First Session Second Session Third Session
Review Key Components Relationships between Teaching Methods and Assessments Methods and LOs Assessment of Learning Outcomes Intro LO Attitudes LO Qualitative Assessment Rubrics LO Quantitative KPIs Mapping Addressing Common Problems Associated with Writing LOs & Assessment

105 LO Review What is the difference between a learning objective and learning outcome? Where do LOs come from? How are LOs used or applied (benefits)? What are the characteristics of a good LO? What kind of verbs are required for LOs? What are the 3 parts to Megar’s LOs?

106 Learning Outcomes Formula
Verb or Action Phrase + “In order to…” Why? Great Learning Outcomes = Or Why do they need to know this? “locate background information and statistics.” What students need to know? “Student identifies, consults and evaluates reference books appropriate to the topic” In order to

107 Writing Learning Outcomes
Learning outcomes should specify the minimum acceptable standard for a student to be successful (pass a course) “threshold level”. This means that it is important to express learning outcomes in terms of the essential learning for a course, so there should be a small number of learning outcomes which are of central importance, not a large number of superficial outcomes.

108 Review: A good L.O. is…. Active  it describes what students can do
Attractive  students want to achieve it Comprehensible  students know exactly what it means Appropriate  to the student’s current goals and career plans Attainable  most students will meet it, with appropriate effort MEASURABLE  essential for assessment

109 Things to avoid… Avoid learning outcomes which are too broad in scope, such as ‘Recall the fundamental concepts of Structural, Mechanical and Electrical Engineering.’ Avoid learning outcomes which are too narrow in scope, such as ‘State the six categories in Bloom’s Taxonomy.’ Avoid overloading your course with too much ‘content’; knowledge and understanding outcomes emphasize what your students will be able to comprehend and explain, but this isn’t as important as being able to use the information through: application, analysis, synthesis and evaluation. Although the NCAAA domains of learning are different from Blooms taxonomy, what we are saying here applies to both.

110 LOs & Quality of Teaching
NCAAA Standard 4, paragraph 4.6 Teaching must be of high quality with appropriate strategies used for different categories of learning outcomes and student learning styles. Differentiated Instruction

111 Together they form a FAMILY
LO Alignment LOs determine student assessment… … student assessment determines BOTH… teaching strategy and teaching methods. Together they form a FAMILY

112 LO alignment with NQF, teaching strategies, & assessment methods.
Template is designed for alignment NQF Learning Domains and Learning Outcomes Teaching Strategies Assessment Methods 1.0 Knowledge 1.1 1.2 1.3 1.4 2.0 Cognitive Skills 2.1 2.2 2.3 2.4 3.0 Interpersonal Skills & Responsibility 3.1 3.2 4.0 Communication, Information Technology, Numerical 4.1 4.2 5.0 Psychomotor 5.1 5.2

113 RPR Quote The Panel examined the Course Specifications for a significant number of courses. It had some concerns about the level of the assessment instruments (Tools) that were used in the delivery of some of the courses, the coverage of learning outcomes that these assessment instruments addressed, and the soundness of the assessment.

114 Teaching Methods and LOs
Focus is on learning outcomes in debates on teaching strategies or methods in higher education “Teaching methods” are not an end in themselves, they are a means to an end  student performance They are the vehicle(s) teachers use to lead students towards particular learning outcomes. Evaluate teaching methods against the learning outcomes that we are seeking for our students to know and demonstrate.

115 Teaching Methods and LOs
First step in operationalizing it is to clarify the learning outcomes at which we are aiming (measurable or observable). Second step involves developing a contingency approach (differentiated instruction) to the choice of teaching methods; whereby there is “fitness for purpose” (alignment of each LO with teaching strategy-methods).

116 Teaching Methods & LOs When selecting any teaching and learning method it is important to ensure that the method will enable the students to achieve and demonstrate what are intended as learning outcomes. There are different kinds of methods available (differentiated instruction): effective in building up subject knowledge contribution to developing generic skills

117 Teaching Methods Mapping
Courses Codes 101 102 103 104 105 106 107 108 Teaching Methods Lecture Small Groups Discussion Project Activity Debate Research Lab Guest Expert Demonstration

118 LO Alignment Student needs to learn how to fish in the ocean to survive on the island. Learning outcomes that fit this need? Student is able to catch one fish per day. Student catches fish by demonstrating 3 different fishing methods. What assessment methods will align with them? ______________________________________ What teaching methods will the teacher use to enable students to successfully demonstrate LO achievement? _______________________

119 RPR Quotes The course CS320 Programming Languages: Concepts and Paradigms covers procedural, object-oriented, functional and logic paradigms. However, the assessment instruments covered only procedural Programming. [incomplete assessment] Some were incomplete, lacking for example some assessment instruments. For example a course portfolio for CS371 Web Development contained only one of the three quizzes. In course specifications for CS330 Introduction to Operating Systems, only the final examination was provided. Some course specifications are inconsistent.

120 LO Alignment (small groups)
Put one of your course LOs in the center circle. Indentify LO student assessments that will determine the level of student performance in the 5 outer circles. List teaching methods that align with the LO and the student assessment on the lines attached to the outer circles. (bubble map 2)

121 Attitudes??? Learning OUTCOMES
….are “performance of knowledge, skills, and attitudes embedded within them.” Attitudes may include ethics. Attitudes???

122 ATTITUDES Why do we teach ATTITUDES? How do you teach attitudes?
What are the ATTITUDES that student performance outcomes expect? How do you teach attitudes? How to assess attitudes?

123 Quantitative Assessments Qualitative Assessments

124 Qualitative KPI + Rubric
Goal  Give traffic ticket to speeder without conflict KPI  Scores 4.00 out of 5.00 on the “No Conflict Rubric” Speech Tone Covered all Material Emotional Control Stops in a Save Zone Closure 100 % Calm and Peaceful 100% Covered 100% Calm & in Control 100% Safe Speeder says Thanxs Peaceful Mostly Covered Mostly Calm & in Control Mostly Safe Accepts ticket Nervous Generally Clear Tense Marginally Safe Speeder is Silent Anointing Vague Frightening Dangerous Speeder Argues Loud & Demanding Confusing & Unclear. High Emotions Major Safety Hazard Speeder curses 5 4 2 1

125 Qualitative KPI + Rubric
Goal  To enroll the nicest students in KSA KPI  Rank higher then all other KSA Programs ?? according to I-Rubric points below: Smile Dress Attitude Ethics Friendly Always smiles Always Immaculate Positive Never miss prayers Always Engaging Frequently Smiles Always Presentable Mostly Positive Prays most days Many Friends Seldom Smiles Usually Nice Okay Prays all Fridays Laughs at Jokes Rarely Mostly Negative Sometimes prays Few Friends Never Smiles Sloppy Always Negative Skips prayer Has No Friends 6 4 2 1

126 Bubble Map + In the center circle write an attitude; a student need for a course or a Program. In the connected circles write learning outcomes you want performed. On the lines outside each learning outcome circle write how to teach and asess this attitude for each learning outcome

127 Session 5 Relationship between teaching methods and assessment methods…. with learning outcomes.

128 Start at the End Teaching Assessment Objectives Learning Mission Student Methods Methods (Content) Outcomes Needs Needs Teaching strategy and methods depend on the assessment methods utilized. The assessments utilized depends on the learning outcome VERB that guides the assessment process to validate student learning and direct teaching methods.

129 Key for Learning Outcomes
Learning outcomes must be…. measurable and meaningful to be assessed accurately. Who will know?  Student? Faculty? How will I know?  Evidence? What evidence is needed?  Demonstration: statistical, observable, or quantifiable data… or rubrics? Key is  ASSESSMENT

130 NCAAA: L.O. + Assessment NCAAA Standard 4, paragraph 4.4:
Student assessment processes must be appropriate for the intended learning outcomes and effectively and fairly administered with independent verification of standards achieved.

131 Assessment of Learning Outcomes
Indirect Assessment 2. Direct Assessment

132 Quality Assurance of Assessment of Learning Outcomes….
May be achieved: By direct observation – inspection of assessment indicators with benchmarks with analysis; (imbedded KPIs with benchmarking for LOs or rubrics) By indirect measurement– by examining the specifications of assessment processes. By indirect feedback – from students, from employers, from external examiner, from professional bodies (surveys).

133 Align Assessment with LOs
Assessments should provide instructors and students with evidence of how well the students have learned what is intend them to learn. What educators, practitioners, & students want students to learn and be able to do should guide the choice and design of the assessment. There are two major reasons for aligning assessments with LOs. First, alignment increases the probability that educators will provide students with the opportunities to learn and practice or demonstrate the knowledge and skills that are required. Second, when assessments and LOs are aligned, “good grades” are more likely to translate into “good learning” performance. When LOs and assessments are misaligned, many students will focus their efforts on activities that may lead to good grades on assessments, rather than focusing their efforts on learning what is important to do or achieve in the real world.

134 LOs and Assessment State clearly each outcome you are seeking: How would you recognize it? What does it look like? What precisely will the student be able to do or demonstrate? Selecting and Implementing Assessment Methods Not every LO can always be directly assessed; identify those that you prize most highly and that can be meaningfully measured. Select strategic methods or instruments for gathering evidence to show whether students have achieved the expected learning outcomes (for example; KPIs with multiple benchmarks or rubrics).

135 LOs and Assessment Using Evidence Gathered in Assessment:
Specify procedures for analyzing and interpreting the evidence gathered in assessment. Prior to scoring assessments, determine any performance expectations (target benchmarks—external and internal). What is the relationship between the findings (actual and target benchmarks)?  Are scores or performance demonstrations consistent, inconsistent, or at opposite ends of the spectrum?  Use the data to pinpoint the areas in your Program that are achieving Program goals and also areas of your Program that warrant change for improvement.

136 LOs and Assessment The following table presents examples of the kinds of assessment activities that can be used to assess different types of learning outcomes, and the ways that we can analyze or measure performance to produce useful feedback for teaching and learning.

137 Type of Learning Outcome Examples of Types of Assessment
How to Measure Knowledge—Remember Students will be able to: recall recognize Objective Test items that require students to recall or recognize information: Fill-in the Blank Multiple Choice items with question such as, “what is a…”, or “which of the following is the definition of) Labeling diagrams Reciting (orally, musically, or in writing) Accuracy – correct vs number of errors Item Analysis (at the class level, are there items that had higher error rates? Did some items result in the same errors?) Cognitive—Understand interpret exemplify classify summarize infer compare explain Papers, oral/written exam questions, problems, class discussions, concept maps, homework assignments that require (oral or written). Summarizing readings, films, speeches, etc. Comparing and/or contrasting two or more theories, events, processes, etc. Classifying or categorizing cases, elements, events, etc., using established criteria Paraphrasing documents or speeches Finding or identifying examples or illustrations of a concept, principle Scoring or performance rubrics that identify critical components of the work and discriminates between differing levels of proficiency in addressing the components Analyze differentiate organize attribute Activities that require students to discriminate or select relevant from irrelevant parts, determine how elements function together, or determine bias, values or underlying intent in presented materials. These might include: Case studies, Critiques, Labs, Papers, Projects, Debates, Concept Maps,   Rubrics, scored by instructor/clinical staff, external clients, employers, internship supervisor, etc.

138 KPI & LO in SSRP KPI: NCAAA KPI Reference Number: _____________
Institutional KPI Reference Number: _________ Actual Benchmark Target Benchmark Internal Benchmark* External Benchmark** New Target Benchmark Analysis (list strengths and recommendations): * Explain: 1. Why this internal benchmark provider was chosen? 2. How was the benchmark calculated? 3. Name of the internal benchmark provider. ** Explain: 1. Why this external benchmark provider was chosen? 3. Name of the external benchmark provider.

139 General Example Objective
To attract high-calibre students – defined as the top 25% in the national exams. Strategy Market Program to top 25% KPI and Outcome Data or Evidence Percentage of enrolled students from the top 25% Target Benchmark 40% of students enrolled next year to be in this high-calibre category

140 Standard 4 Teaching and Learning Knowledge / Cognitive Domain (for an Engineering Program)
Learning Outcome: The student is able to list and describe the mechanical prosperities and durability of construction materials. KPI  Students name and define 10 mechanical properties commonly found in steel construction materials. Target Benchmark  90% Goal (9 out of 10) KPI Finding Benchmark  75% Assessment finding (2012) Internal Benchmark  79% Past benchmark (2010) External Benchmark  New Target Benchmark  75% Cairo University 80% New Goal Analysis: How is this data interpreted? What is the improvement plan to reach the new goal?

141 KPI Analysis??? Know what you are looking for… (direct or indirect)
KPI  Student teacher ratio Target benchmark 10:1 (Standard 3) Target benchmark (Standard 4) Actual Benchmark 6:1 (current reality) Standard 4 application – Teachers happy, small class size indirectly indicates quality LO. Standard 3 application – Administration sad, small class size directly indicates high cost per student.

142 Standard 4 Teaching and Learning Knowledge / Cognitive Domain
Now Evaluate with KPI Standard 4 Teaching and Learning Knowledge / Cognitive Domain Learning Outcome  Deliver lessons that support active student learning. (NCAAA LO for Teacher Preparation Program student) KPI  Deliver lessons that support student learning at 4.50 out of 6.00 rate; based on the active student learning rubric number Edu Target Benchmark  (faculty target goal) KPI Finding Benchmark  2.33 (calculated in 2012) Internal Benchmark  (based on 2010 finding) External Benchmark  New Target Benchmark  3.50 (University of Finland) Analysis: How is this data interpreted? What is the improvement plan to reach the new goal? Analysis: How is this KPI also a learning outcome?

143 Grading & Performance Rubrics
What are Rubrics? A rubric is a scoring tool that explicitly represents the performance expectations for an assignment or piece of work. A rubric divides the assigned work into component parts and provides clear descriptions of the characteristics of the work associated with each component, at varying levels of mastery. Rubrics can be used for a wide range of assignments: papers, projects, oral presentations, artistic performances, group projects, or qualitative assessments. Rubrics can be used as scoring or grading guides, to provide formative feedback to support and guide ongoing learning efforts, or both.

144 Example Oral Exam: This rubric describes a set of components and standards for assessing performance on an oral exam A (18-20 points) Exemplary B (16-17 points) Competent C (14-15 points) Developing D/R Dimensions: Overall Understanding Shows a deep/robust understanding of the topic with a fully developed argument per the categories below Shows a limited understanding of the topic, not quite a fully developed argument per the categories below Shows a superficial understanding of the topic, argument not developed enough per the categories below Shows no understanding of the topic and no argument per the categories below Argument Clearly articulates a position or argument Articulates a position or argument that is incomplete or limited in scope Articulates a position or argument that is unfocused or ambiguous Does not articulate a position or argument Implications Fully discusses the major implications of the argument or position Adequately discusses some of the major implications of the position Discusses minor implications (missing the major ones) OR does not discuss major implications adequately Doesn’t discuss the implications of the argument or position

145 Qualitative KPI + Rubric
Goal  Active learning teaching methods. LO  Teacher candidate will deliver lessons that support active student learning (cognitive domain) at 4.75 rate using Rubric 1.42; including not more than 3 classroom visits. Pts Participation per class Small groups Problem solving Use of technology # of Active Methods 6 All students participate All students engaged Teacher & students together 4 75% Students 75% Students Teacher & students separately 4-5 3 50% 50% Students Student Only 2-3 2 25% 25% Students Teacher Only 1 Teacher Only Lecture Whole Group Knowledge only level questions No Technology

146 Qualitative KPI + Rubric Data
Goal  Active learning teaching methods. LO  Deliver lessons that support active student learning. N = 100 Students (suggested NCAAA LO) Involving discussions Small groups Problem solving Use of technology # of Active Methods 6 X N = 0 6 X 3 = 18 6 X 4 = ? 6 X 10 = ? 6 X 0 = 0 4 X 2 = 8 4 X 7 = 28 4 X 6 = ? 4 X 10 = ? 5 2 X 5 = 10 2 X 10 = 20 2 X 10 = ? 20 15 1 X 12 = 12 1 X 20 = 20 1 X 30 = ? 50 60 0 X 75 = 0 20 / 100 = .20 0 X 60 = 0 86/100 = .86 10

147 LO for Standard 4 Interpersonal Skills and Responsibility
KPI: _________________________________________________________________ NCAAA KPI Reference Number: _____________ Institutional KPI Reference Number: _________ Learning Outcome: _Break bad news & discuss sensitive issues ________________ Learning Domain: _________________________ ______________________________________________________________________ Actual Benchmark Target Benchmark Internal Benchmark* External Benchmark** New Target Benchmark Analysis (list strengths and recommendations): * Explain: 1. Why this internal benchmark provider was chosen? 2. How was the benchmark calculated? 3. Name of the internal benchmark provider. ** Explain: 1. Why this external benchmark provider was chosen? 3. Name of the external benchmark provider. Complete Rubric & the KPI templates

148 Qualitative KPI + Rubric
Goal  KPI  LO  Pts 6 4 3 2

149 Qualitative KPI + Rubric
Make a rubric LO  Gastrointestinal system, medical graduates will be able to safely demonstrate the following four procedures. KPI  Perform each exam 9 out of 10 times successfully and earn a rating of 5.50 out of 6.00 on the “Gastrointestinal System Rubric.” Pts 1. Insert Nasogastric Tube 2. Perform Rectal Exam 3. Perform Proctoscopy 4. Perform a Faecal Occult Blood Analysis 6 100% Perfect 4 3 2

150 Write KPI and LO for your Program. Write a KPI and LO for your course
NCAAA KPI Reference Number: _____________ Institutional KPI Reference Number: _________ Learning Outcome: _________________ Learning Domain: _____________________________________________________ Actual Benchmark Target Benchmark Internal Benchmark* External Benchmark** New Target Benchmark Analysis (list strengths and recommendations): * Explain: 1. Why this internal benchmark provider was chosen? 2. How was the benchmark calculated? 3. Name of the internal benchmark provider. ** Explain: 1. Why this external benchmark provider was chosen? 3. Name of the external benchmark provider.

151 Write a rubric for your Program or course LO
Goal  KPI  LO  Pts 6 4 3 2

152 LO Trend Report Analysis: discussion and evaluation
LO  Percentage of students scoring 4.50 for delivering lessons that support active student learning. (NCAAA LO for Teacher Preparation Program student) 2005 2007 2009 2011 2013 2015 100% 90% 80% 78% 70% 77% prediction 60% (70%) 50% 49% target 40% 36% benchmark 30% 28% 20% 10% Analysis: discussion and evaluation strengths, recommendations, predictions

153 Introductory Assessment Map

154 Intermediate Assessment Map

155 Level Assessment Map

156 Assessment Strategies
NCAAA Domains of Learning Assessment Strategies 1 2 3 4 5 6 Knowledge Facts Concepts/theories Procedures Cognitive Skills Apply skills when asked Creative thinking & problem-solving Interpersonal Skills & Responsibility Responsibility for own learning Group participation & leadership Act responsibly & professional Ethical standards of behavior Communication IT Numerical Skills Oral & written Use of IT Basic math & stats Psychomotor Skills

157 Program Learning Outcomes Mapping Matrix
Identify on the table below the courses that are required to achieve the Program learning outcomes. Insert the Program learning outcomes, according to the level of instruction, from the above table below and indicate the courses and levels that are required to teach each one; use your Program’s course numbers across the top and the following level scale. Levels: I = Introduction P = Proficient A = Advanced (see help icon) Course Offerings NQF Learning Domains and Learning Outcomes A-100 A-101 A-102 A-103 A-104 A-105 A-106 A-107 A-108 A-109 A-110 A-111 A-112 1.0 Knowledge 1.1 1.2 1.3 1.4 2.0 Cognitive Skills 2.1 2.2 2.3 2.4 3.0 Interpersonal Skills & Responsibility 3.1 3.2 4.0 Communication, Information Technology, Numerical 4.1 4.2 5.0 Psychomotor 5.1 5.2

158 Common Problems Associated with Writing Learning Outcomes
Session 6 Common Problems Associated with Writing Learning Outcomes

159 Common Problems: Language is too vague or too specific for course level Use of ambiguous words and phrases There are too many learning outcomes There are too many verbs in one learning outcome Overuse of the same verb Inappropriate cognitive level Use of progression Learning outcomes are not realistic Learning outcomes that are not, or cannot be, assessed

160 1. Language is too vague or too specific for course level
This is where learning outcomes are either written at a broad level more suitable for a Program or where the language is too prescriptive describing actions of a student that may be achievable at the end of a specific class rather than an entire course.

161 Examples Example of an outcome that is too broad: Students will be able to identify and demonstrate the dynamic nature of the environment in which marketing decisions are taken. Example of an outcome that is too specific: Students will be able to outline the functions of marketing within a financial institution.

162 2. Ambiguous words and phrases
This refers to the use of vague terms like: know, understand, learn, be familiar with, be exposed to, be acquainted with, be aware of, appreciate, etc. The main problem with using these verbs or phrases is that they are not universally understood so students or another teacher may interpret them differently. Questions to consider are: how can you be sure that the students know or understand? and how can they demonstrate that they know or understand?

163 Examples Example of an outcome with ambiguous words: Students will be able to understand the function, structure and components of the musculoskeletal system. Suggested alternative: Students will be able to explain the function, structure and components of the musculoskeletal system.

164 3. Too many learning outcomes
It is recommended at course level to have between four and six learning outcomes. Tips: If you have too many outcomes you may want to consider whether some of the learning outcomes could be combined (and assessed via a rubric). You may decide that a particular outcome is more relevant to a specific class than the entire course in which case you may wish to remove it. Use your assessment and what it is measuring to prompt you.

165 4. Too many verbs in one learning outcome
Too many action verbs in one learning outcome can be confusing as it may not be clear which action is the most important for the student to be required to demonstrate. In the example: consider if the focus for this outcome is on whether students can work in groups or whether they can apply basic principles and how this outcome is, or should be, assessed.

166 Example Example of outcome with too many verbs: Students will have worked in small groups and considered the application of basic principles to different industrial processes. There may be instances, where two verbs are co-dependent and consequently relevant to one learning outcome as seen in the example below: Students will be able to recognize and solve problems relating to the basic concepts of chemical reactions.

167 5. Overuse of the same verb
In some cases, particularly when finding an alternative for ambiguous words/phrases such as know, understand or be familiar with, there can be a tendency to find a solution for one learning outcome and repeat it for others. In some disciplines such as math there may be a need for repetitive use of words such as ‘solve’ or ‘calculate’ where there is no alternative required or possible.

168 6. Inappropriate cognitive level
This is where there is an over use of verbs that require students to demonstrate knowledge where they may also be required to demonstrate a deeper learning such as analysis, synthesis and evaluation. Choose the verb based on the relevant domain of learning.

169 7. Use of progression in learning outcomes
This is where a learning outcome refers to improvement in learning or other phrases that imply progression (series, sequence, succession, string, chain, evolution, development). Progression is difficult to measure as the student would need to demonstrate levels of learning at varying points of time. It may be best to remove the reference to progression.

170 Example Example of progression in a learning outcome: Students will have an increased proficiency in presentation skills. Suggested Alternative: Students will be able to demonstrate a proficiency in presentation skills.

171 8. Learning outcomes that are not practical
This is where learning outcomes are not realizable due to constraints of time and/or resources. For example a learning outcome might demand an assessment load too great for the students or for the teacher.

172 9. Outcomes that are not, or cannot, be assessed
As the traditional faculty-centered approach involved writing objectives from the point of view of what the lecturer intended to deliver. Some learning outcomes can address the delivery of content only and are not covered anywhere in the assessment of the course.

173 Useful Tips Check that each learning outcome is addressed in some way by assessment. Check that all elements of the assessment have been included in the set of learning outcomes.

174 Course Constructive Alignment Template
Intended Learning Outcomes Assessment Teaching & Learning Activities On successful completion of the course, the student should be able to: 1. 2. 3. Continuous Assessment? Percentage % Final Examination – Format? % Pass Standard Penalties Total grade Assessments types Rubrics What will the students do to learn? Teaching methods Class activities

175 Exercise Example 1: Example 2:
To increase the student’s ability to visually identify white cells on a differential. The student will identify correctly all white cells on a differential. Example 2: The student will gain knowledge of automated chemistry tests. The student will state the principle for each automated chemistry test listed

176 Exercise Example 3: Example 4:
The student will be familiar with red blood cell maturation in the bone marrow. The student will diagram the maturation of red blood cells. Example 4: The student will understand the interpretation of hemoglobin electrophoresis patterns. Given several electrophoresis scans, the student will correctly diagnose each normal or abnormal pattern.

177 Exercise Please identify which learning domain
the following ILOs are related to: Lecture LOs (Hemolytic Anemias) After attending the lecture, reading the assignment, and performing the tests in the laboratory, the student will: Define the term hemolytic anemia. 2. Classify the major hemolytic anemias by their intrinsic or extrinsic causes.

178 Exercise Summarize each disease discussed in lecture including distinguishing characteristics, clinical manifestations, laboratory findings, pathology, and treatment. For each disease discussed in lecture, determine the appropriate tests to resolve the problem. Include the principle and mechanism of each test in the evaluation. Given a set of laboratory data and patient history, correctly diagnose the disease.

179 One more Exercise Please read the listed LOs and identify what common problems are associated with each one and re–write it.

180 Thank you for your time and reflections
Conclusion Thank you for your time and reflections Dr. Gregory J. Maffet Dr. Nasser M. Sarhan


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