1. Kåre Rude Andersen The Successful Implementation SCOM 2012

2. Kåre Rude Andersen Profession Chief SCOM Architect & Co-founder of Coretech Coretech A/S, System Center Gold Partner Work as consultant and trainer Titles Microsoft Certified Trainer MCITP Enterprise Administrator Communities Member of the System Center Alliance TeamSystem Center Alliance Team Member of the System Center Influencers Team Author Mastering Operations Manager 2012 Advanced Operations Manager 2012 Who am I

3. Other Operations Manager Sessions Thu 12:45 – New Tools and Fun Stuff (Room 3)

4. Agenda Present your service Its installed but not implemented Where are you? Keep It Simple but not Stupid High Availability on all levels Directly Or’chestrator

5. Present your service Clear Goal Please marketing yourself Are your users aware of your fantastic work Whats normal Service catalogue

6. Its installed but not implemented System Center Service Manager Find and reserved the Time Hours=(1h*#Agents*#MP)*0,2 Involve the whole IT Service department ITK Implement Intelligens

7. Its installed but not implemented

8. Its Installed and Implemented

9. DEMO 9 Alerts and Healths

10. Where are you? VI + VS + PC + PD = PM (Patch Management)

11. Keep it Simple but not stupid Silverlight Console Microsoft Visio Views / Widgets Sharepoint Live Maps from Savision Vital Signs

12. DEMO 12 Widgets GSM Global Service Monitor Visio

13. High Availability on all levels Management Servers Resource Pools NLB SQL Always On group

14. Directly Or’chestrator! Orchestrator Runbooks Initiate from Console Activity from Orchestrator Simple Powershell to change Resolution State

15. Sample Powershell to change Resolution State Import-Module OperationsManager $Alerts = get-scomalert -ResolutionState 0 if ($Alerts) { foreach($Alert in $Alerts) { $newState = $null switch -wildcard ($Alert.Description) { "*Active directory*“{ $newState = 10 } "*Exchange*" { $newState = 20 } "*DNS*" { $newState = 30 } "*Cisco*" { $newState = 100 } } switch -wildcard ($Alert.Name) { "Cannot start SQL Server Service Broker on Database" { $newState = 40 } "Machine account policy failure - Active Directory GPO lookup failure" { $newState = 10 } } if($newState -ne $null) { $Alert.ResolutionState = $newState $Alert.Update(“Resolution State changed automatically by the notificator”) }

16. Goodies 64 Bit Virtual Please Always have one server as a failover server SQL Temp DB, 8 GB data and 2 GB Log <5 ms latency between Management Servers in a Resource pool Low Bandwith = Gateway Server, now even better (Batch) A lot of small writes to the local disk Regional Settings Forget Alerts (The first week) Naming Conventions Documentation SQL: 80 Read, 20% write

17. Other Operations Manager Sessions Thu 12:45 – New Tools and Fun Stuff (Room 3)

18. Please send me questions kra@coretech.dk @kracoretech blog.coretech.dk/kra