1. BALTIMORE CITY COMMUNITY COLLEGE SPRING FACULTY ACADEMY JANUARY 6, 2011 GAARE AUDITORIUM Classroom Management Strategies Presenters Dr. Alicia Harvey-Smith, Vice President Student Affairs Dr. Nevada Winrow, Assistant Professor - Public Services, Education and Social Sciences Alvin Winkler, Chief Public Safety Ms. Kathy Odell-Carlson, Coordinator Judicial Affairs

2. Classroom Management What is it?

3. Definitions Management refers to supervision, refereeing, facilitating, and academic discipline. Classroom management is the ability to facilitate learning and control for rude and inappropriate behaviors which may distract or hinder the process. (4 faculty-Classroom Management-Lisa Rodriguez, Ph.D.)

4. Why is it important? Higher Education literature suggests an increase in student rudeness and overt behaviors towards faculty by students.

5. Suggested Strategies Set the tone - 1st day of class. Set the example. Use the syllabus as a management tool. Empower students, allow input in setting ground rules for acceptable behaviors. Listen. Build relationships. Get to know students.

6. More Strategies Assess Before Reacting - Does reaction fit situation? Teachable moment vs. Public Safety/Judicial Affairs If at all possible, do not discipline publicly. Stop, Look, Listen, and Respond. “Managing Conflict with Students and Peers” Mary Wiemann 4faculty.org

7. Why is Managing the Learning Environment Important ? Disruptions in the classroom are interruptions to the learning process. Situations can quickly get out of hand. Troubling situations can become emergencies. “Classroom Management” Lisa Rodriguez 4faculty.org

8. Judicial Affairs @BCCC Inappropriate behavior should not be acceptable. Behaviors are documented in the Code of Conduct and specific classroom behaviors should be identified in the syllabus. It may be helpful to place a reference to the Code of Conduct in the syllabus. Alert the student of the appropriate behavior for the classroom. If the behavior continues, the student should be reported to the Office of Judicial Affairs for a advising session.

9. Judicial Affairs @ BCCC If behavior warrants, you may have the student leave class for one class period until the matter is investigated and or resolved. Depending upon the outcome, the student may be permanently removed. If the student refuses to remove themselves, you may contact Judicial Affairs or the Campus Ombudsman. Each semester contact information is published and is also located in each classroom. If you determine the situation to be of a dangerous nature please contact Public Safety who will assist and contact 911 if warranted.

10. Code of Conduct & Disruption Verbal Abuse Physical abuse or threats Damage to personal or college property Use of drugs and alcohol on college premise Inordinate demands for time and attention Harassment Disruption of a classroom, administration, or campus activity

11. Handling Disruptions Privately inform the disruptive student:  Of the appropriate behavior  That disruptive behavior will not be tolerated because it is interfering with the educational process or functioning of a campus activity or depriving others of the right to learn, the right to the service, and/or the right to feel safe.  That he or she will be reported to Judicial Affairs if the behavior continues. This verbal notice must be followed up in writing with a copy given to the student at the next class period.

12. Incident Report Form On the “N” drive, there is an incident report form, which can be submitted to the Office of Judicial Affairs for further processing.

13. Handling Disruptions If behavior continues:  You have the right to ask the student to leave class for one class period.  A report of the behavior should immediately be sent to the Office of Judicial Affairs for appropriate action.  If the student refuses to leave, contact the campus Ombudsman or Public Safety for immediate removal. “Dealing with Disruptive Students” Alyson Bostwick 4faculty.org

14. Troubled Students Schizophrenic - Poor Contact With Reality  Don’t deal with the issue in front of the class.  Acknowledge feelings.  Don’t argue or try to convince them that they are being irrational.  Do not demand they change their ideas or behavior.  Focus on the here and now.  Make a referral to the Office of Judicial Affairs or the Coordinator of Health & Wellness.

15. Troubled Students Schizophrenic - Paranoid  Make your expectations clear.  Express concern with appropriate boundaries.  Maintain a professional distance.  Don’t reinforce or argue.  If necessary refer to Student Health and Wellness Center. Student Under The Influence  Don’t ignore signs of intoxication in the classroom.  Address substance abuse privately/directly with the student.  Don’t make allowances for irresponsible behavior.  Offer support and concern for the well-being of the student.  If necessary refer to the Office of Judicial Affairs. “How to Assist the Emotionally Troubled Student” Alyson Bostwick 4faculty.org

16. Troubled Students Aggressive  Diffuse situation.  Reduce stimulation.  Allow students to express themselves.  Establish boundaries for the behavior.  Alert the Office of Judicial Affairs or Coordinator for Health & Wellness of any suspicious or threatening behavior. Mood Disorders/Suicidal  Express feelings.  Utilize support networks.  Express your concern to the student.  Refer student for counseling if deemed necessary through Student Health and Wellness Center. “How to Assist the Emotionally Troubled Student” Alyson Bostwick 4faculty.org

17. Lights – Camera and Action - Skits Student Performers Michelle Cooper and Tynetta Smith How to Diffuse Act 1 Emotionally Troubled Students Act 2 Chewing Gum/Earphones/Refusal to Move Act 3 Aggressive Student Act 4 Verbal or Physical Threat

18. Judicial Affairs Office Student Code of Conduct Maxient Behavioral Intervention Teams (BITs) Ombudsmen/Mediators Updated College Process  Note: Not every incident will rise to an Incident Management Advisory Committee Hearing (IMAC)  “N” Drive Incident Report Form

19. Office of Public Safety When to call Public Safety  What is a true emergency? Referral to Judicial Affairs Office – The JAO Process

20. YOU ARE INVITED TO SERVE ON THE COLLEGE-WIDE JUDICIAL AFFAIRS COMMITTEE. FOR MORE INFORMATION CONTACT THE OFFICE OF JUDICIAL AFFAIRS. THANK YOU. QUESTIONS