1. National Confederation of craftsmen and small and medium firm Provincial Association of Udine CNA and craft enterpreneurs In Italy and in Friuli Venezia Giulia there are persons very courageous, full of initiative and passion, rich in intelligence and creativity. They are craft entrepreneurs, persons creating day by day wealth and stability together with CNA.

2. CNA of Udine CNA - Provincial Association of Udine Address: v. Verona n.28/1 Udine - Italy Phone: 0039-0432-616911 Fax: 0039-0432-616901 E-mail address: udine@cna.itudine@cna.it Web site: www.cna.ud.it Contact person: Giovanni Forcione

3. CNA Representative Association National Confederation of craftsmen and small and medium firm founded in 1946 is an independent association representative of interests legitimated only by its own members.

4. Performing their principles of : Progress – democracy - open market supporting peculiar values of entrepreneurial activity in work and competition, cooperation and solidarity. Manifesto Manifesto

5. Joins, protects and works as union officer for firms, craftsman societies, associations, cooperatives and members, small and medium firms and pensioners members of Fnap (National Federation of Retired Craftsmen). Union Representative Association

6. CNA realizes these aims in direct relationship with State and with the whole of social, economical and political protagonists Relationship, Networking, Arrangement

7. It is an association taking part in goals firms and it cooperates for the harmonious development of Italy Mission Mission

8. The principal CNA level is the national one that works to realize the integration of different associative sectors in the exploiting of the whole unitary system. CNA System CNA System

9. All Regional CNA work in the level of relation and realization of the representation on the territory. The Representation on the territory

10. All Provincial CNA have functions of interests representation and trade-union protection of services supplying to firms The Representation on the territory

11. CNA is constituted by 20 Regional CNA 106 Provincial associations 800 seats on the national territory 8,000 employees and functionaries more than 500,000 firms CNA Organization

12. 24 Craft associations: that organize firms on the basis of their belonging to different productive sector draw up agreements supply assistance and pertinent services CNA Organization

13. The Provincial Association of Udine is one of the 106 Provincial Associations on the national CNA system. CNA of Udine

14. The Provincial Association of Udine joins about 1,600 firms belonging to different activity sectors. CNA of Udine

15. The composition of associated firms

16. The Provincial Association of Udine operates with 12 seats, thanks to: 50 employees and functionaries 70 manager entrepreneurs work CNA of Udine

17. To improve the realization of its institutional goals CNA of Udine promoted the constitution of collateral partnership organisms finalized to different interest and services areas CNA Udine System CNA Udine System

18. CNA Udine System included: CNA Udine Services scarl cooperative society of handicraft firms supplying basic services Collateral Partnership Organisms

19. Cooperative Society ECIPA Scarl for entrepreneurial training and updating Collateral Partnership Organisms

20. Patronage CompanyEPASA organization supplying social services (accidents, social insurance, pensions, etc.) Collateral Partnership Organisms

21. CAF CNA society supplying compilation and on-line sending of 730, redd, ISE, etc. Collateral Partnership Organisms

22. FINEO Srl society supplying services of investment advice, Leasing and facilitated funds Collateral Partnership Organisms

23. CATA CNA Srl society supplying innovative services: safety, environment, quality, promotion, management check, etc. Collateral Partnership Organisms

24. Assimpresa Srl society supplying insurance services Collateral Partnership Organisms

25. A wide range of services that are referable (as an analysis carried out by the “AB Capital”) to a business system of the “ 5 S ” CNA Business System

26. System of “ 5 S ” Representation Services Management Services Social Services Development Services Progress Services

27. The composition and the influence of the 5 services (and business) different areas characterizing the associative profile and the activity of the CNA Udine system can be synthesized as follows System of “ 5 S ”

28. Graphic representation of “ 5 S ”

29. Progress Services An example of progress services organized by Udine CNA concerning planning and development is represented by “Rete CLAS” and “ACCESS