1. Avaya – Proprietary. Use pursuant to your signed agreement or Avaya policy. Avaya Användarföreningsmöte Västerås April 2011 Chart 1

2. Avaya – Proprietary. Use pursuant to your signed agreement or Avaya policy. Introducing Avaya Desktop Video Device with the Flare ™ Experience Flare Chart 2

3. Avaya – Proprietary. Use pursuant to your signed agreement or Avaya policy. What is the Avaya Flare  Experience ? 3 The power of Avaya Aura™ video collaboration … at your fingertips!

4. Avaya – Proprietary. Use pursuant to your signed agreement or Avaya policy. Avaya Video Conferencing Solution Avaya 1030/1040/1050 Price Avaya 1010/1020 Work group Personal Resolution and Performance Avaya Desktop Video Device with the Avaya Flare TM Experience Content Video HD and large touch screen High-quality speaker phone Fully integrated UC experience Innovative user experience Lower price and better HD bandwidth utilization* (396Kb/s) than integrated video phones -- Tandberg 1700 (1.5Mbps) or Polycom HDX4002 (1.0Mbps) HD 720p, single display, content share Personal Office: 20x26”, fixed focus camera with built in microphone Huddle Room: 32x42”, motorized camera with Mic Pod Lower price and better bandwidth utilization* (668Kp/s)than comparable Tandberg Edge 95 (1.5Mbps) or Polycom HDX6004 (2 Mbps) HD1080p/720p, dual display, 50x65”, content share, motorized camera & dual Mic Pods 1030 – No MCU 1040 – 4-port MCU 1050 – 8-port MCU Lower price and better b/w utilization* (1Mbps) than comparable Tandberg C20 or C40 (1.7Mbs) or Polycom 7002 (2Mbps) * Bandwidth comparisons at 30fps x 4CIF (Flare), 720p (all others) 4

5. © 2011 Avaya Inc. All rights reserved. 5 Applications Group Participant Cards Call Control expanded Spotlight How will Avaya deliver this new experience? 5 Contacts Groups

6. © 2011 Avaya Inc. All rights reserved. 6 Notification Bar Alerts Presence Reminders Status Date & time Media menu Contextual Fan (Calendar, Apps, History) Contextual Fan (Calendar, Apps, History) Contacts Fan Expanded contact Index (left and right) How will Avaya deliver this new experience? 6 Title Bars

7. © 2011 Avaya Inc. All rights reserved. 7 Contextual Conference Experience © 2009 Avaya Inc. All rights reserved.7

8. Avaya – Proprietary. Use pursuant to your signed agreement or Avaya policy. Avaya Desktop Video Device (ADVD) Portable (Upright Mode) Docked 8 Portable (Tabletop Mode)

9. © 2011 Avaya Inc. All rights reserved. 9 Avaya Desktop Video Device Hardware 9 Spotlight user interface Large HD monitor Multi-touch screen High quality audio and video conferencing Enterprise portability Fully integrated UC experience Innovative user experience WiFi and 3G/4G modem ready Spotlight user interface Large HD monitor Multi-touch screen High quality audio and video conferencing Enterprise portability Fully integrated UC experience Innovative user experience WiFi and 3G/4G modem ready Docking station with I/O ports and cable mgmt Dual Gigabit Ethernet LAN ports RJ11 Headset and handset jacks Two USB 2.0 ports Integrated Sub-Woofer Docking station with I/O ports and cable mgmt Dual Gigabit Ethernet LAN ports RJ11 Headset and handset jacks Two USB 2.0 ports Integrated Sub-Woofer

10. © 2011 Avaya Inc. All rights reserved. 10 ADVD in Avaya Aura® SIP Environment 10 ADVD AA Conferencing 6.0 Standard Edition Session Manager Proxy/Registrar + PPM 6.0 Session Manager Proxy/Registrar + PPM 6.0 Avaya Infrastructure CM-FS or CM-ES 6.0 CM-FS or CM-ES 6.0 Active Sync Avaya Web Conferencing 6.0 (part of AAC) Avaya Web Conferencing 6.0 (part of AAC) PS 6.0 MS OCS MS Exchange Server MS Communicator MS Communicator CCMP Java XMPP SIP Optional Microsoft servers Social Network APIs Facebook Avaya Aura™ Core Components Optional Components for Avaya Aura™ Complete Solution Optional 3 rd Party Servers and Clients SIP System Manager R 6.0 System Manager R 6.0 PPM SOAP Polycom Video Conference Bridge Polycom Video Conference Bridge H.323 ( with CM-ES) Upgrade/Settings File HTTP Server HTTP(s) Modular Messaging R5.2 or R6.0 Modular Messaging R5.2 or R6.0

11. © 2011 Avaya Inc. All rights reserved. 11 Collaboration Server/CS1K Scenario CS1000 R6 or later Collaboration Server 6.1 Avaya Aura Conferencing Standard Edition 6.0 G430 Gateway SIP/UNIStim/Analog/ Digital Endpoints SIP Trunk Comments Purpose Establish environment to experience HD video & wideband audio endpoints firsthand Telephony Voice calls can be made between all endpoints. Video A CS video endpoint can make a point-to-point call to another CS video endpoint. Conferencing On-demand conferencing can be initiated from any CS endpoint. All video endpoints can participate in group conferences. Group dial-in conferences can be hosted by AAC on either system. Avaya UC/Video SIP Endpoints

12. © 2011 Avaya Inc. All rights reserved. 12 Avaya Aura® Solution For Midsize Enterprise UC in-a-box Target 250 to 1000 users, 10’s of locations Target 250 to 1000 users, 10’s of locations Utility Server including Enterprise Directory Server Single path install, fast, less costly Single path install, fast, less costly Secure remote monitoring (SAL) Avaya Common Server Avaya Aura® Solution for Midsize Enterprise Uses System Platform technology Applications Avaya Aura® Session Manager Avaya Aura® System Manager Avaya Aura® Presence Services Avaya Aura® Session Border Controller Avaya Aura® Application Enablement Services Communication Manager Utility Services Avaya Aura® Communication Manager and Communication Manager Messaging Avaya Aura® System Platform on an HP Server, SAL, VPN

13. © 2011 Avaya Inc. All rights reserved. 13 How do Avaya Aura™ services contribute? 13 Communications Manager & Session Manager Core routing & bandwidth management Applications sequencing User mobility (hot desking) Voice messaging Signaling survivability Communications Manager & Session Manager Core routing & bandwidth management Applications sequencing User mobility (hot desking) Voice messaging Signaling survivability Conferencing Multi-modal, multi- session collaboration Audio /video conferencing Advanced controls Conferencing Multi-modal, multi- session collaboration Audio /video conferencing Advanced controls Presences Services Avaya IM Aggregated telephony and OCS presence Federated presence Presences Services Avaya IM Aggregated telephony and OCS presence Federated presence Collaboration Document sharing White boarding PC companion Collaboration Document sharing White boarding PC companion

14. © 2011 Avaya Inc. All rights reserved. 14 GUI Concepts  Contacts  Communications Application – Meetings – Calls – Conferences – Video Calls – IM 14

15. © 2011 Avaya Inc. All rights reserved. 15 ADVD Contacts  Personal contacts from multiple sources – Facebook – Google – Exchange – Enterprise (LDAP)  Accessed via a scrolling fan.  Center contact expanded.  Communication channels available for contact – single touch communications  Presence information – user availability and channel activity.  Name and Corporation  Search – Contacts search – Enterprise LDAP contact search 15

16. © 2011 Avaya Inc. All rights reserved. 16 Contact Sources  Filter fan view based on contact source or by tag – Sources – Exchange – Gmail – Facebook – Enterprise directory – Favorites – User selectable – Buddy List – Subscribe to presence of contacts identified as buddies (number of presence subscriptions is limited by PPM) – Current limit of 256 buddies Av ay a Pr op eit ary an Co nfi de nti al.16

17. © 2011 Avaya Inc. All rights reserved. 17 Contact History  Communication history with each contact. – Recent view shows – Last 2 calls – Last 2 IMS (if any) – Recent Emails with contact – Social interactions – Alternatively view interactions with contact by communication mode (voice, video, IM, email social) and communication type – incoming, outgoing, missed. 17 History View filter Recent View selected

18. © 2011 Avaya Inc. All rights reserved. 18 Contact Details  Phone – First item in list is “primary” number – used for touch to dial. – Work, Mobile, Home  IM – Not user editable – Based on enterprise E164 phone number – automatically loaded when “Buddy” selected  Email – Multiple addresses supported  Social – Facebook Id  Primary address/ number can be changed by the user

19. © 2011 Avaya Inc. All rights reserved. 19 Presence  Channel Presence – Availability of communications channel – Voice, Video, IM  User Availability – Manually controlled or automatically calculated. Manual selection from Topbar.  Presence States – Available - Green – Busy – Yellow – Unavailable/off line – Red – Unknown – Grey – Out of office – tied to calendar information (future) 19 Channel Presence User Availability

20. © 2011 Avaya Inc. All rights reserved. 20 Communications Application Spotlight Communications –  Person centric communications.  All communications treated uniformly – launch a call by pressing the desired channel button. No more having to decide how to call just select a person and select a communications channel that is available.  A meeting includes the participants and media sessions that they are participating in. – point-point meeting including one our more media channel(s) – voice, video and/or IM – Multi party meeting. – One or more media sessions within meeting – One or more participants in a voice/video session. – Multiple point-point IM communications within a meeting.  A media session is defined as a communication with one or more participants using a specific modality, e.g. voice, video or IM. communication 20

21. © 2011 Avaya Inc. All rights reserved. 21 Initiating a Communication  By: Touch Communication channel icon on contact card or contact details.  By: Dial pad  By: Call from history, calendar app 21

22. © 2011 Avaya Inc. All rights reserved. 22 Initiating a Communication (cont.)  Or By: Drag card to stage – – Initiate voice, video or IM communications by selecting channel icon 22

23. © 2011 Avaya Inc. All rights reserved. 23 Incoming call notification  Answer – New spotlight takes center stage.  Ignore – goes to coverage  Most recent communication with caller indicated 23

24. © 2011 Avaya Inc. All rights reserved. 24 IM Application av ay a co nfi de nti al 24

25. © 2011 Avaya Inc. All rights reserved. 25 Video Communications  Video Window sizes supported – Basic (640x360) – minimized size (206x200) – Full Screen (1220x686)  Video mute independent from audio mute  Minimize video window to small size. Access other apps and participant controls in the spotlight.  Local preview window – PIP for larger videos, separate for smaller video sizes (160x90) 25

26. © 2011 Avaya Inc. All rights reserved. 26 Video Image 26

27. © 2011 Avaya Inc. All rights reserved. 27 Full Screen View 27

28. © 2011 Avaya Inc. All rights reserved. 28 Meetings  All communications represented in a spotlight.  If there are more than 3 active meetings, the additional meetings are represented by their “topboxes” in the ribbon. – 5 Meetings shown in picture.  Details of all meetings are available in meeting panel.  An IM media session that has a message that has not been viewed is indicated by a red light next to message. 28 Meeting Panel Spotlight header ribbon

29. © 2011 Avaya Inc. All rights reserved. 29 Meeting Panel  Each meeting accessibile from Meeting panel  Each meeting can include more than one media session including multiple IM sessions  Meeting in right spotlight indicates there is a new message for first listed IM session.  IM sessions accessible from meeting panel 29

30. © 2011 Avaya Inc. All rights reserved. 30 Spotlight Ribbon  Represents each meeting.  Primary media indicated in ribbon icon – Video – Voice – IM  Meeting Panel view button 30  New call button (brings to view empty spotlight)  Up to 13 meetings supported  Up to 3 voice calls  Up to 10 independent IM meetings (note, more than 1 IM session can be part of any meeting). IM Meeting Header Voice Meeting Header Meeting Panel View Button New Call Button Ribbon

31. Avaya – Proprietary. Use pursuant to your signed agreement or Avaya policy. Introducing Avaya Desktop Video Device with the Flare ™ Experience Flare Chart 31 Frågor? TACK! Launch.avayalive.com