1. Simple Tools for Communication A Balancing Act tools and processes for dealing with individuals and interactions Emmanuel Gaillot Marc Evers Laurent Bossavit Lynne Azpeitia Rachel Davies Willem van den Ende

2. experience

3. play

4. more aware

5. self and others

6. Virginia Satir 1916 – 1988

7. Jerry Weinberg and others

8. systemic approach

9. coping with problems Problems

10. you are ok!

11. families teams organizations

12. Satir model of change self-other-context model temperature reading

13. ground rules participation in any part of the session is optional speak for yourself pictures?...