1. real people – real solutions

5. deliver better service happier customers happier cats

6. real people – real solutions My strengths: Ideation Strategic Input Adaptability Competition

7. real people – real solutions Play to your Strengths

8. real people – real solutions Our Vision For our customers to consistently rate us as 10 out of 10 10/10 To maximise the value we deliver by eliminating all waste For our Cats to be happy and fulfilled

9. real people – real solutions 10/10 Clear direction Freedom Support Feedback Play to your Strengths

10. real people – real solutions

11. 10/10 Clear direction Freedom Support Feedback Play to your Strengths

12. real people – real solutions

13. Support

14. real people – real solutions 10/10 Clear direction Freedom Support Feedback Play to your Strengths

15. real people – real solutions 10/10 Customer Surveys Catisfaction Surveys Accounts

16. real people – real solutions

17. Feedback

18. real people – real solutions 10/10 Clear direction Trust / Freedom Support Feedback Play to your Strengths

19. real people – real solutions

21. RDNRDN ationalising oing othing

22. real people – real solutions