Presentation on theme: "Occupational Safety and Health 6th Edition Lecture Notes"— Presentation transcript:
1 Occupational Safety and Health 6th Edition Lecture Notes By: Dr. David Goetsch
2 Violence in the Workplace Chapter ThirteenViolence in the Workplace
3 Dealing with Workplace Violence Preventing workplace violence is a natural extension of the responsibilities of safety and health professionals. Like the traditional responsibilities of such professionals, dealing with workplace violence involves such activities as:Hazard analysisRecords analysisTrackingTrend monitoringIncident analysis
4 Key Concepts Relating to Workplace Violence Key concepts relating to workplace violence include the following:Occupational violent crime (OVC)EmployeeOutsiderEmployee-related outsiderCustomerThese terms have definitions relating specifically to workplace violence.
5 Statistics of Workplace Violence Approximately one million people are victims of workplace violence every year. These incidents result in more than 1.75 million lost day of work annually. Almost 40 percent of all violent acts in the workplace are committed by males. The majority of violent incidents reported each year (75%) are fistfights.
6 Employee RightsWhen dealing with violent incidents on the job, it is important to remember that even the perpetrator has rights. Employee rights are protected by:Employment contractsCollective bargaining agreementsVarious local, state, and federal civil rights statutesTo the extent possible, when dealing with a violent employee, follow the procedures stipulated in contracts, agreements, and statutes.
7 Perpetrator’s RightsAlthough it is important that employers consider perpetrators’ rights when dealing with workplace violence, it is equally important that they act prudently to prevent harm to other employees and customers.
8 Liability in Workplace Violence The exclusivity provision of workers’ compensation laws provide employers with some protection from liability in cases of workplace violence, provided that the incident is work-related. When this is the case, workers’ compensation is the injured employee’s exclusive remedy.
9 NIOSH Guidelines for Workplace Violence A violent act can be considered an on-the-job incident, even if it is committed away from the workplace. Specific guidelines have been established by NIOSH for determining whether a violent act can be classified as an on-the-job incident.
10 Crime Reduction through Environmental Design (CRTED) The concept of crime reduction through environmental design (CRTED) has the following elements:Natural surveillanceControl of accessEstablishment of territorialityActivity supportAdministrative controls
11 OSHA Voluntary Advisory Guidelines OSHA has produced voluntary advisory guidelines relating to workplace violence. Although the guidelines are aimed specifically at the night retail industry, they provide an excellent framework that can be used in other industries including:ManufacturingTransportationProcessing
12 Elements of OSHA Guideline Framework The framework for voluntary advisory guidelines relating to workplace violence produced by OSHA include the following elements:Management commitment and employee involvementWorkplace analysis and hazard prevention controlSafety and health trainingRecord-keeping and evaluation