1. Byron Piatt, MPA, CEM Emergency Manager University of New Mexico bpiatt@salud.unm.edu (505) 277-0330

3. Overview  Why?  What is an Emergency Operations Center (EOC)?  EOCs at UNM and UNMH  The “bigger” picture  Communication Lines  IT Roles  Decision Making Process  Resources

4. KOAT. YouTube: UNM Disasters. April 13, 2014. Accessed June 3, 2014..

5. What is an EOC?  A central location from which government at any level can provide interagency coordination and executive decision making in support of the incident response.  The EOC does not command or control the on- scene response, but plays a critical role in support of the response.  The EOC is a facility from which the multiple agencies or organizations involved are coordinated.

6. EOCs at UNM and UNMH  Two different locations  Two different sets of personnel  Two different purposes, goals and objectives  Same training requirements  Work very closely together  Exercise together  Serve as backups for one another

7. EOC Director OperationsLogisticsPlanning Finance / Admin Liaison Public Information Safety Main Campus & HSC Administration UCAM HSC Communications UCAM VP Research Office President’s Office Safety and Risk Services UNM PDPhysical PlantPresident’s Office Legal VP Institutional Support Services Financial Services Div. HSC Finance & Admin UNM EOC General Staff

8. EOC DIRECTOR Public Information Officer Liaison Officer Safety OfficerSecurity Officer OPERATIONS Section Chief PLANNING Section Chief Finance Admin Section Chief LOGISTICS Section Chief

9. Activations  JOINT  September 11, 2001  H1N1 Fall, 2009  Emcore Shooting, 7/12/10  Helicopter Crash, 4/9/14  UNM  Water discoloration, 4/20/10  Biomedical Research Facility Fire, 5/5/10  UNMH  White Powder, Taft Middle School, 2/2/9  Various multi-passenger vehicle crashes

10. The “bigger” picture NIMSICS

11. Communication Lines  Formal  Informal  Internal  External  Daily  Incident / Event - specific

12. IT Roles  Infrastructure  Education  Research  Business  Medical Records  Libraries  Situational Awareness  Trending  Internet  Media  Social Media  Emergency Communications  Telephones / VOIP / IP based radios  eSponder Express  LoboAlerts  Rave Guardian

13. Decision Making Process  Incident Occurs  Will it affect our safety, security or ability to continue our services?  Team brought together to gain situational awareness  Incident Commander / EOC Director is responsible for everything, up until they deploy additional resources

14. Scenario  Active Shooter?  Zombie Apocalypse?  Helicopter Crash?  Fire?  Bomb Threat?  Civil Disruption?

17. Resources  FEMA Training  www.training.fema.gov  NMDHSEM  www.preparingnewmexico.org  IAEM Universities & Colleges Caucus  http://www.iaem.com/page.cfm?p=groups/us- caucuses/universities-colleges&lvl=2  Readiness & Emerg Mgmt for Schools  http://rems.ed.gov  Disaster Resilient Universities  http://emc.uoregon.edu/content/disaster-resilient-universities

19. Byron Piatt, MPA, CEM UNM Emergency Manager bpiatt@salud.unm.edu (505) 277-0330 emanage unm.edu