1. © Laura Portolese Dias 2011, published by Flat World Knowledge Human Resource Management By Laura Portolese Dias 12-1

2. © Laura Portolese Dias 2011, published by Flat World Knowledge This work is licensed under the Creative Commons Attribution-Noncommercial-Share Alike 3.0 Unported License. To view a copy of this license, visit http://creativecommons.org/licenses/by-nc- sa/3.0/or send a letter to Creative Commons, 171 Second Street, Suite 300, San Francisco, California, 94105, USA 12-2

3. © Laura Portolese Dias 2011, published by Flat World Knowledge Chapter 12 Working with Labor Unions 12-3

4. © Laura Portolese Dias 2011, published by Flat World Knowledge Learning Objectives 1.Be able to discuss the history of labor unions. 2.Explain some of the reasons for a decline in union membership over the past sixty years. 3.Be able to explain the process of unionization and laws that relate to unionization. 12-4

5. © Laura Portolese Dias 2011, published by Flat World Knowledge The Nature of Unions Unions – Definition – Union membership – Why do people join unions? 12-5

6. © Laura Portolese Dias 2011, published by Flat World Knowledge The Nature of Unions History of Unions – NLU Goal was an 8-hour workday – The Knights of Labor Membership increased when NLU dissolved Decrease in membership with unsuccessful strikes – AFL For people wanting a change from Knights of Labor Still in existence today 12-6

7. © Laura Portolese Dias 2011, published by Flat World Knowledge The Nature of Unions History of Unions – CIO Formed in 1930s Merged with AFL in 1955 12-7

8. © Laura Portolese Dias 2011, published by Flat World Knowledge The Nature of Unions Main unions today – AFL-CIO Includes Airline Pilots Association, Federation of Professional Athletes – CTW Includes Teamsters, United Farm Workers – Independent unions Includes Directors Guild of America, Fraternal Order of Police Goals of national unions 12-8

9. © Laura Portolese Dias 2011, published by Flat World Knowledge The Nature of Unions Union Challenges – Membership – Globalization – Company focus on nonunion status 12-9

10. © Laura Portolese Dias 2011, published by Flat World Knowledge The Nature of Unions Union Laws – Railway Labor Act – Norris-LaGuardia Act – Wagner Act 12-10

11. © Laura Portolese Dias 2011, published by Flat World Knowledge The Nature of Unions Union Laws – National Labor Relations Board – Taft-Hartley Act – Landrum Griffin Act 12-11

12. © Laura Portolese Dias 2011, published by Flat World Knowledge The Nature of Unions 12-12

13. © Laura Portolese Dias 2011, published by Flat World Knowledge The Nature of Unions Strategies used to avoid unionization – Three main phases of unionization – Can use different strategies at each phase 12-13

14. © Laura Portolese Dias 2011, published by Flat World Knowledge Learning Objectives 1.Be able to describe the process of collective bargaining. 2.Understand the types of bargaining issues and the rights of management. 3.Discuss some strategies when working with unions. 12-14

15. © Laura Portolese Dias 2011, published by Flat World Knowledge Collective Bargaining Management Rights in a Collective Bargaining Agreement Checkoff provisions Union Shop vs. Agency Shop 12-15

16. © Laura Portolese Dias 2011, published by Flat World Knowledge Collective Bargaining Examples of bargaining topics – Mandatory topics – Permissive topics – Illegal topics 12-16

17. © Laura Portolese Dias 2011, published by Flat World Knowledge Collective Bargaining 12-17

18. © Laura Portolese Dias 2011, published by Flat World Knowledge Collective Bargaining Bargaining Impasse results – Economic strike – Unfair labor practices strike – Lockout – Slowdown – Sickout or walkout 12-18

19. © Laura Portolese Dias 2011, published by Flat World Knowledge Learning Objective 1.Be able to explain how to manage the grievance process. 12-19

20. © Laura Portolese Dias 2011, published by Flat World Knowledge Administration of the Collective Bargaining Agreement Collective Bargaining Agreement is ruling document for all company/employee business Grievance procedures definition Examples of grievances Types of grievances 12-20

21. © Laura Portolese Dias 2011, published by Flat World Knowledge Administration of the Collective Bargaining Agreement Steps in a Grievance process – Informal conversation – Union initiates grievance process – Union/management discuss – Complaint may be brought to grievance committee – Formalized response from both parties – If no agreement, national union officer – Mediation 12-21