1. Dealing with the Unexpected and the Serious in the Workplace Presented by Attila Ovari 25 July 2014 Executive Assistance Network Conference, Canberra

2. Scope of Presentation Catastrophe OODA Loop Prevention Summary

3. Catastrophe

4. OODA Loop Observe Orient Decide Act

5. Observe

6. Orient

7. Decide

8. Act

9. Prevention

10. Summary Process Toolbox

11. Contact Details Attila Ovari Coach, Trainer & Consultant www.attilaovari.com (blog) www.attilaovari.com attila@ovari.biz (email) 0450-030155 (phone) attila@ovari.biz