1. Tidewater Community College Division of Workforce Development Suffolk, VA Academy for Nonprofit Excellence NCWE Conference October 2013 Lillian BaileyLisa Peterson Founding Program CoordinatorProgram Coordinator LillianBailey@verizon.netLpeterson@tcc.edu

2. Program Development Overview Lillian Bailey Founding Program Coordinator LillianBailey@tcc.edu

3. The program is administered by Tidewater Community College and underwritten by the Hampton Roads Community Foundation.

4. Program Development Beginning: F OCUS GROUPS Community surveys Nonprofit publications Interviews Other training providers A DVISORY COMMITTEE C OMMUNITY INVOLVEMENT Now includes: Course evaluations Annual Academy survey Consultant feedback

5. Certificate in Nonprofit Management 100 contact hours 5 CEUs in core topic areas 5 CEUs in electives 60% pursuing certificate Core topic areas: Boards, ED, and Governance Human Resources Fund Development and Communication Financial Management Organization Planning and Evaluation Requirements

6. Program Format 20 classes per year One and two-day format 0.5 CEU and 1.0 CEU $60 and $85 8:30 to 3:30 On-line courses (2009) Available 24/7 Asynchronous Tuition Varies

7. The Academy offers courses designed to equip nonprofit staff, board members and volunteers with new skills and knowledge to increase their effectiveness and help them better serve our region’s needs.  utilize agency resources as efficiently as possible  maximize staff and volunteer productivity  maintain a positive public image  MOVE BEYOND ISOLATED OR LIMITED SUCCESS  yield cost-effective, mission-driven results  maintain transparency and accountability

8. Course Topic Areas Planning Governance Human Resources Policies and Procedures Financial Management Fundraising Communications Transparency & Accountability Legal and Ethical Issues Public Policy & Advocacy Information & Technology Strategic Alliances Evaluation Volunteerism

9. Instructors Seasoned and experienced consultants Many nationally and internationally recognized Attorneys, accountants, IT professionals, lobbyists, communications experts, research scientists and web designers

10. Course evaluations Annual survey Instructor evaluation Classroom observation Economic behavior Stories Program Evaluation Methodology

11. Increased: – Service to clients – Collaborations and partnerships – Employee satisfaction and retention – Grant proposals funded Return on Investment “The Academy offers a meeting place for nonprofit professionals to share ideas and strategies and build relationships that last beyond the classroom. Linda Riddle, Executive Director, Alternative Resource Center

12. Adequate financial support to allow modest tuition Community involvement Active advisory committee Survey of potential program participants Dedicated program staff Email alert system Ongoing multifaceted evaluation process Program Development Insights

13. Program Replication Classes to begin in January 2014

14. Future Considerations Lisa Peterson Program Coordinator Lpeterson@tcc.edu

15. FOCUS GROUPS

16. Current Experiments Clarification/Communication Evolution Radical Ideas Aint Never Gonna Happen 5 Categories of Ideas

17. CURRENT EXPERIMENTS

18. CLARIFICATION/COMMUNICATION

19. EVOLUTION

20. RADICAL NOTIONS

21. Contact Lillian or Lisa for more information. Lillian BaileyLisa Peterson Founding Program CoordinatorProgram Coordinator LillianBailey@verizon.netLpeterson@tcc.edu