1. Prevention and Patient Education Resources Nancy B. Clark, M.Ed. Director of Medical Informatics Education http://www.med.fsu.edu/informatics/communications.asp

2. Objectives Why print handouts? Considerations Finding Guidelines and Handouts –Computer Based –Web Based Checking Readability with Word Translating Patient Education Handouts

3. Why Handouts? Memory Anxiety Hearing Demand management Communication Complexity Patient Education Handouts

4. Typical Office Generated Prescription refill requests Referral requests How to help your doctor run on time The role of midlevel providers Doctors' availability after hours Procedures for school physical appointments Patient Education Handouts

5. Others Medication Schedule Wound Care Community Resources Immunization Schedule/Record Disease management More… Patient Education Handouts

6. Computer Based Stand alone vs EMR English and Spanish Authors Variety –Adult, Seniors, Peds, Women’s, Medications Modifiable Office Information Clinical Reference Systems Micro Medix Practice Partner AAFP Handouts Patient Education Handouts

7. Web Based Issues –Web access –Bandwidth –Validity/Bias –Currency –PATIENTS ARE READING THIS! Not quick access Bookmark good sites Patient Education Handouts

8. FSU Patient Ed Resources Direct link from Library Webpage http://med.fsu.edu/library/patienteducation.asp http://med.fsu.edu/library/patienteducation.asp Direct link from Medical Websites http://med.fsu.edu/library/PatientEd.asp http://med.fsu.edu/library/PatientEd.asp Prevention resources also on Medical Websites Patient Education Handouts

9. General Patient Ed Web Sites MDConsult and FirstConsult AAFP Handouts American Academy of Pediatrics CDC Health Topics MEDLINE Plus ePocrates Online ePocrates Patient Education Handouts

10. Chronic Disease Specific Sites American Diabetic Association American Diabetic Association American Lung Association American Lung Association Arthritis Foundation Handouts Arthritis Foundation Handouts American Academy Allergy, Asthma, and Immunology American Academy Allergy, Asthma, and Immunology What they have: –Handouts –Support groups –Local chapter locations –Discussion lists Patient Education Handouts

11. Web-based Reviewing a site –ease of use –quality of handouts –number of available handouts –type of patients/handouts –whether you might use this site –Bookmark the site

12. Prevention, Public Health and Population Resources Guide to Clinical Preventive Services (USPSTF) Guide to Clinical Preventive Services (USPSTF) CDC Prevention Guidelines Database Healthy People 2010 (DHHS) Immunizationed.org Travelers' Health CDC National Center for Farm Workers Health National Center for Farm Workers Health

13. Searching For Handouts COM Digital Medical Library –Look for Prevention Resources or –Patient and Family Resources Medical Matrix –Search for ??? In Patient Education Resources Only

14. Considerations Reading level Language Design Illustrations Content Demand-management value Ethnicity Source Patient Education Handouts

15. Using Word Check Reading Level Tools menu, Options, Spelling & Grammar tab. Check grammar with spelling, yes Show readability statistics, yes OK. Check Spelling When Microsoft Word finishes checking spelling and grammar, it displays information about the reading level of the document.document Patient Education Handouts

16. Using Google to Translate Find handout and copy it or if online URL Go to GoogleGoogle Click on Language ToolsLanguage Tools Select language to translate Paste URL or text Submit

17. Using Word to Translate Highlight text to translate Under the Tools Menu Select Languages (vXP) Select Translate… From English to …Pick language Hit arrow if it does not do it for you.

18. Using Word to Translate Bajo menú de las herramientas adjetivo selecto Debajo De los Libros De Consulta, seleccione la traducción De inglés... a la lengua de la selección

19. Caution Simplier the handout, better translator works

20. How to Use Handout Sit next to patient Review with patient Provide pen/marker Point with finger to items Communicate priorities (most important point) Check for understanding Strategies to Improve Compliance

21. Let’s Find Stuff

22. Patient 1 Mr. Jones is a 52 yr old construction worker, high school dropout, who is newly diagnosed with hypothyroidism. You prescribe Synthroid, 50mg qd. Find an appropriate handout that explains how to take the medication and one explaining the condition.

23. Patient 2 You are going to represent FSU at a health fair for migrant farmworkers. Find a good handout in Spanish to give children that explains how to brush their teeth.