1. © 2014 d2 Digital by Design Ltd. All Rights Reserved.www.digitalbehaviourchange.co.uk Mobile Technology in Recovery d2 Digital Julie Aulton Graham Mallinson

2. © 2014 d2 Digital by Design Ltd. All Rights Reserved.www.digitalbehaviourchange.co.uk Mobile Technology in Recovery

3. © 2014 d2 Digital by Design Ltd. All Rights Reserved.www.digitalbehaviourchange.co.uk Mobile Technology in Recovery

4. © 2014 d2 Digital by Design Ltd. All Rights Reserved.www.digitalbehaviourchange.co.uk Mobile Technology in Recovery

5. © 2014 d2 Digital by Design Ltd. All Rights Reserved.www.digitalbehaviourchange.co.uk Mobile Technology in Recovery

6. © 2014 d2 Digital by Design Ltd. All Rights Reserved.www.digitalbehaviourchange.co.uk Mobile Technology in Recovery

7. © 2014 d2 Digital by Design Ltd. All Rights Reserved.www.digitalbehaviourchange.co.uk Mobile Technology in Recovery

8. © 2014 d2 Digital by Design Ltd. All Rights Reserved.www.digitalbehaviourchange.co.uk Mobile Technology in Recovery

9. © 2014 d2 Digital by Design Ltd. All Rights Reserved.www.digitalbehaviourchange.co.uk Mobile Technology in Recovery

10. © 2014 d2 Digital by Design Ltd. All Rights Reserved.www.digitalbehaviourchange.co.uk Mobile Technology in Recovery

11. © 2014 d2 Digital by Design Ltd. All Rights Reserved.www.digitalbehaviourchange.co.uk Mobile Technology in Recovery

12. © 2014 d2 Digital by Design Ltd. All Rights Reserved.www.digitalbehaviourchange.co.uk Mobile Technology in Recovery

13. © 2014 d2 Digital by Design Ltd. All Rights Reserved.www.digitalbehaviourchange.co.uk Mobile Technology in Recovery Graham Mallinson Digital platforms and mobile; current and future practice

14. © 2014 d2 Digital by Design Ltd. All Rights Reserved.www.digitalbehaviourchange.co.uk Mobile Technology in Recovery Why Mobile - Ofcom and MOA In Q1 2014 57% of UK adults use their mobile phone for internet access. Tablet ownership is 44% of UK households, and 14% of homes claim to have two or more tablets. More than six out of ten of all adults (61%) now own a smart phone - a ten percentage point increase in the year to Q1 2014.

15. © 2014 d2 Digital by Design Ltd. All Rights Reserved.www.digitalbehaviourchange.co.uk Mobile Technology in Recovery Why mobile – Big Issue Seller

16. © 2014 d2 Digital by Design Ltd. All Rights Reserved.www.digitalbehaviourchange.co.uk Mobile Technology in Recovery Why mobile – Housing “ Residents say paying for their mobile phone is more important than paying rent” Nick Atkin; CEO of Halton Housing speaking at Digital First Event Based on research by O2

17. © 2014 d2 Digital by Design Ltd. All Rights Reserved.www.digitalbehaviourchange.co.uk Mobile Technology in Recovery Recovery Digital Support Tools Di Clemente model of change

18. © 2014 d2 Digital by Design Ltd. All Rights Reserved.www.digitalbehaviourchange.co.uk Mobile Technology in Recovery From Prochaska and DiClemente Prochaska and DiClemente Stages of change

19. © 2014 d2 Digital by Design Ltd. All Rights Reserved.www.digitalbehaviourchange.co.uk Mobile Technology in Recovery From Prochaska and DiClemente Stages of change SHINE.. and other digital tools

20. © 2014 d2 Digital by Design Ltd. All Rights Reserved.www.digitalbehaviourchange.co.uk Mobile Technology in Recovery From Prochaska and DiClemente Stages of change Recovery & Early Stages of Change - ref Digital?

21. © 2014 d2 Digital by Design Ltd. All Rights Reserved.www.digitalbehaviourchange.co.uk Mobile Technology in Recovery One North West service uses digital tools to: a) Help clients move through early stages of change Increase Awareness Self assess (Alcohol Audit and Drug assessment) Ask questions anonymously Main; Drinking with Charlie; Khat and Benzo Create new Enquiries And make ‘Self referrals’

22. © 2014 d2 Digital by Design Ltd. All Rights Reserved.www.digitalbehaviourchange.co.uk Mobile Technology in Recovery In addition – Online Recovery oriented tools b) Provide further tools for clients at later stages Self Monitoring.. Alcohol; Cocaine; others? IBA EBA tools Goal setting Motivation Forum Tier 4 detailed directory

23. © 2014 d2 Digital by Design Ltd. All Rights Reserved.www.digitalbehaviourchange.co.uk Mobile Technology in Recovery BDASCT - ‘The’ most comprehensive digital platform for alcohol and drugs services

24. © 2014 d2 Digital by Design Ltd. All Rights Reserved.www.digitalbehaviourchange.co.uk Mobile Technology in Recovery Average 1500+ Sessions per month

25. © 2014 d2 Digital by Design Ltd. All Rights Reserved.www.digitalbehaviourchange.co.uk Mobile Technology in Recovery Almost 20% traffic is mobile! - Including enquiries

26. © 2014 d2 Digital by Design Ltd. All Rights Reserved.www.digitalbehaviourchange.co.uk Mobile Technology in Recovery In dev. - Resilient Families Project

27. © 2014 d2 Digital by Design Ltd. All Rights Reserved.www.digitalbehaviourchange.co.uk Mobile Technology in Recovery Resilient Families Personalised dashboard Calendar Diary Private messaging system Recovery Capital and Resilience Assessments Family action plan Monitoring Goal setting eLearning

28. © 2014 d2 Digital by Design Ltd. All Rights Reserved.www.digitalbehaviourchange.co.uk Mobile Technology in Recovery Dashboard – access from all devices

29. © 2014 d2 Digital by Design Ltd. All Rights Reserved.www.digitalbehaviourchange.co.uk Mobile Technology in Recovery All BDASCT recovery digital tools Self Monitoring.. Alcohol; Cocaine; Digital IBA & EBA tools Assessments (Alcohol Audit and Drug assessment) Goal setting and Motivation Forum Self Referral Enquiry Ask a question Tier 4 detailed directory Personalised dashboard Calendar Diary Private messaging system Family action plan Recovery capital & Resilience assessments eLearning

30. © 2014 d2 Digital by Design Ltd. All Rights Reserved.www.digitalbehaviourchange.co.uk Mobile Technology in Recovery Final note Mobile isn’t just ‘important’ It’s absolutely essential ! Improving client access Meeting client needs.. From start of their journey as well as focused tools Recommendation - Plan for mobile from the start

31. © 2014 d2 Digital by Design Ltd. All Rights Reserved.www.digitalbehaviourchange.co.uk Mobile Technology in Recovery Thank You Julie.Aulton@d2digital.co.uk Graham.Mallinson@d2digital.co.uk