1. PDCA/A3

2. Introduction to PDCA PDCA was created by W Edwards Deming in the 1950’s as an easy to follow Problem Solving Cycle. Deming was tasked with helping Japan rebuild its economy in the 1950’s. His purpose was to use PDCA with a Continuous Improvement process to help rebuild Japanese industries so that they could compete in the world market in the future.

3. Where PDCA started. Walter Shewhart Discussed the concept of the continuous improvement cycle (Plan Do Check Act) in his 1939 book, "Statistical Method From the Viewpoint of Quality Control“ W. Edwards Deming Modified and popularized the Shewart cycle (PDCA) to what is now referred to as the Deming Cycle (Plan, Do, Study, Act).

5. Purpose:- To INVESTIGATE the current situation & understand fully the nature of the problem being solved. Purpose:- To Enlighten the Team as to the Real Problem by analysing the Data and defining and implementing a solution plan.

6. Purpose:- To monitor effect of implementation of project plan & find Countermeasures to further improve the solution. Purpose:- To Review Continuously the Performance Measure & make adjustments as required. Integrate new situation into Normal Working Practice. Start PDCA Cycle again.

7. Problem Solving Process PLAN ◦ Step 1 : Identify the Problem ◦ Step 2: Analyze the problem DO ◦ Step 3: Develop Solutions ◦ Step 4: Implement a Solution CHECK ◦ Step 5: Evaluate the Results Do you achieve your desired goal? ACT ◦ Step 6: Standardize the solution

8. A3 Reporting Tool Is 11 x 17 paper which is big enough for the required information but allows you to keep it on 1 page Is a living document; use it at every step Write in PENCIL – you won’t cheat with smaller font sizes and it encourages you to draw pictures to describe the issue and improvement

9. Information should flow and be simple PLAN Background (What is the issue?) And Business Case (Why are you doing this?) Target Condition Current Condition Steps, Conditions, And Measurements

10. Important Tips Problems can stem from over planning or under planning—important to find the right PDCA balance -- A decade to learn to “Plan,” a decade to learn to “Do”... Constrained resources can lead to a lot of doing, and not much else Documentation is key to PDCA, so that knowledge can be recorded and internalize

11. PDCA Exercise Divided into your teams Receive a deck of cards. Do not touch the cards till told to do so. Run three times Each time : ◦ Divide the cards evenly among your team members according to point value

12. 1 st Run One person pick up the deck and shuffle the cards. Point value ◦ Ace1 point ◦ 22 points ◦ 33 ◦ 44 ◦ 55 ◦ 66 ◦ 77 ◦ 88 ◦ 99 ◦ 1010

13. DID YOU GET ALL THE CARDS DIVIDED EVENLY TO YOUR TEAM MEMBERS? GO! STOP!

14. 2 nd Run Collect the cards and shuffle the deck. Place it face down on the table. Do not touch it till told to do so Plan how your team will divide up the cards evenly based on the points. You have 5 minutes. Point value Ace1 point 22 points 33 points 44 points 55 points 66 points 77 pts 88 pts 99 pts 1010 pts

15. DID YOU GET ALL THE CARDS DIVIDED EVENLY TO YOUR TEAM MEMBERS? GO! STOP!

16. Last Run Collect the cards and shuffle the deck. Place it face down on the table. Do not touch it till told to do so Check how your team can improve your plan to divide up the cards evenly based on the points. You have 5 minutes. Point value Ace1 point 22 points 33 points 44 points 55 points 66 points 77 pts 88 pts 99 pts 1010 pts

17. DID YOU GET ALL THE CARDS DIVIDED EVENLY TO YOUR TEAM MEMBERS? GO! STOP!

18. ANY QUESTIONS?