1. IPPS – PC Technician - Imaging
Imaging and application deployment using Novell Zenworks Configuration Management 10
Christopher Ward - Computer Support Technician of College of The Albemarle –

2. Outline of Topics
Imaging using Zenworks Configuration Management 10 (ZCM 10)
Deploying Datatel UI 2.3 through ZCM 10
Roundtable discussion on imaging and application deployment

3. What is Novell Zenworks Configuration Management?
System Management Software from Novell that allows for the management of Workstations and Servers
It is the successor to Novell Zenworks Desktop Management 7.x with ZCM including support for Windows Vista
Made up three product editions: Standard, Advanced, and Enterprise

4. Basic Capabilities of ZCM 10
Imaging
Policy Based Management of workstation or severs
Browser Bookmarks
Dynamic Local User
Local File Rights
Printer
Remote Management
Roaming Profile
SNMP
Windows Group
Zenworks Explorer Configuration
Software Deployment
Inventory Reporting
Windows updates and 3rd party application updates through Patch Management software
Which can be purchase separately and setup independently of ZCM 10
Integration into ZCM 10 through purchasing the Advanced and Enterprise Editions of ZCM

5. Server Hardware Requirements
Novell Recommendations:
CPU operating at 2.8 GHz or greater
2 GB of RAM minimum, 4 GB of RAM recommended
Display resolution: 1024 × 768 with 256 colors
Disk space: 2 GB minimum for installing, 4 GB for running. Add an additional 10 GB if running path management
Recommendations (not from Novell):
Dual core or Quad core processor
4 GB of RAM if installing 32 bit operating system , if running 64 bit operating system load up on RAM
Disk space: Will depend on how much content you plan to upload to ZCM – recommend over 500 GB

6. Supported Server Operating Systems for Primary and Satellite Servers
SUSE Linux Enterprise Server 10 x86, x86-64
Open Enterprise Server 2 (OES Linux) x86, x86-64
Windows 2003 Server SP1 x86, x86-64
Windows 2003 Server R2 x86, x86-64
*.NET Framework 2.0 is required for all Windows 2003 servers

7. Workstation Hardware Requirements
Novell Recommendations:
CPU operating at 700 MHz or greater
256 MB of RAM minimum, 512 MB of RAM recommended
Display resolution: 1024 × 768 with 256 colors
Recommendations (not from Novell):
CPU operating at 2.0 GHz or greater
40 GB Hard Drive or greater

8. COA Workstation Base Line
HP/Compaq Evo D510 Convertible Desktop
CPU: P4 2.0 GHz
Memory: 512 MB
Hard drive: 40 GB
HP/Compaq D530 series Convertible Desktop
CPU: P GHz

9. Support Workstation Operating Systems
Windows 2000 Professional SP4 x86
Windows Embedded XP SP2
Windows Embedded XP SP3
Windows Vista x86, x86-64 (Business, Ultimate, and Enterprise versions only; Home versions are not supported)
Windows Vista SP1 x86, x86-64 (Business, Ultimate, and Enterprise versions only; Home versions are not supported)
Windows XP Professional SP2 x86 and SP3 x86
Windows XP Tablet PC Edition SP2

10. More Information on ZCM 10
Novell Documentation
Novell Product Support Forum
Zenworks Configuration Management SP Preview

11. More Information on ZCM 10 (continue)
Zenworks Configuration Management Recording

12. Methods for taking or deploying an image
Preboot Services (PXE)
ZCM 10 Boot CD/DVD
Windows: installation_path\novell\zenworks\bin\preboot\
Linux:
/opt/novell/zenworks/zdm/winutils/
ZCM 10 Partition

13. Creating a Windows XP Image
Run a BIOS Hard Drive Test and make sure the hard drive passes the test
Use a Windows operating system CD and install the Windows operating system onto a computer. Name the computer something that you will never use on your network to prevent a duplication error from happening
During the installation windows will ask you to create a user account. Name the account, but when you log into windows for the first time change the way the user log on and off. Uncheck fast user switching and welcome screen

14. Creating a Windows XP Image (cont.)
Log off the computer and log into the computer as Administrator and delete the account that was creating during installation by deleting the profile first and then delete that particular account itself
Create a folder name Compaq on the root of C:
Copy the driver folder of the particular model into the Compaq folder

15. Creating a Windows XP Image (cont.)
Install all necessary drivers for the computer
Uninstall MSN explorer windows component
Install the latest Windows Updates
Download the complete Zenworks Agent into the Compaq folder in a folder named Agent x_xx_xx (x_xx_xx represents the date of download of the agent)

16. Creating a Windows XP Image (cont.)
Run IE so that you go through the customization page and also set the home page to
Make sure automatic updates and the firewall are turned off
You might have to plug the computer back onto the network to make sure that the firewall is reading as turned off. At any case unplugged computer from network once you are sure that the firewall is reading as turned off
Turn off security message center notifications (3 settings) by opening the security center in the control panel and going to change the way the security center alerts me

17. Creating a Windows XP Image (cont.)
Unplug computer from network
Run check desk on hard drive
Delete Temp Internet Files along with the temps files in:
C:\Windows\Temp
C:\Documents and Settings\Administrator\Local Settings\Temp

18. Creating a Windows XP Image (cont.)
Delete old update files located in C:\Windows (they are the hidden folders with the $)
Make sure see hidden files is not on and empty recycle bin
Clear last user logged on field:
run regedit
browse to: hkey_local_machine\software\microsoft\win dowsNT\CurrentVersion\Winlogon
Double click on DefaultUserName string
Clear the value data and click ok

19. Creating a Windows XP Image (cont.)
Turn off system restore
Run Defrag
Turn system restore back on
Make sure simple file sharing is disable
Run Zenworks agent, but don’t reboot at the end of install.
Run C:\Program Files\Novell\Zenworks\Bin\Preboot\ziswin.exe
Click Edit and clear image safe data and save

20. Creating a Windows XP Image (cont.)
Select No to the question about just image setting
Optional: Run the following command: “C:\Program Files\Novell\Zenworks\Bin\zac.exe fsg –d”
The above command is suppose to delete the GUID file, but this command is untested as I only recently discovered the command in the Novell docs. You can go on to the next step to delete the GUID file manually if the above command does not do it

21. Creating a Windows XP Image (cont.)
Delete DeviceGUID file located at: C:\Program Files\Novell\ZENworks\conf
Restart computer and boot to Zenworks Imaging using PXE (Ctrl-Alt) – Imaging Maintenance Mode
At command line: zisedit –c
Which is the command used to clear any image safe data

22. Creating a Windows XP Image (cont.)
Type in: img
Which is the command used to launch the Zenworks imaging system
Select Make Image – Compression Level needs to be set to compress for size
Type ip address for Zenworks server where the image will be stored and give name to image based on the computer model number
Information:
Author:
Description: For HP/Compaq <model> computers. <Operating System> <Date>
<Zenworks version>

23. Creating a Windows XP Image (cont.)
After creating the image you will need to edit the image using Zenworks Image Explorer:
Open the image using image explorer
Right click on the partition and select properties
In the original size field specify the new partition size, which should be: 999,070,049
Click save
Basically you are changing the properties of the partition so that when imaging Zenworks will use the whole hard drive as long as the drive is less than 990 GB in size.

24. Deploying an image Boot into your imaging environment
Delete all partitions on the computer
img –pd –all
Create a new single partition and make it active
img pc1 ntfs
img pa1
Naming the computer
zisedit

25. Deploying a image (cont.)
Enter the following information in the designated fields:
Computer Name:
Workgroup:
DNS Hostname:
***netbios name and dns hostname are the name of the computer ***
***both field should have the same name****

26. Deploying a image (cont.)
Exit out of zisedit menu
From the command prompt enter the following to deploy image
img rp <ip address of server> <image name>.zmg a1:p1
You will have to manually restart the computer after it has finish imaging.

27. Deploying a image (cont.)
Once the computer is registered with ZCM you can deploy an image remotely (from ZCC, Zenworks Control Center) using PXE boot or using the Zenworks partition if the Zen partition is install locally on the computer

28. Deploying Datatel UI 2.3 through ZCM 10

29. Creating ZCM 10 Datatel Bundle
Create an empty Windows bundle
Add Action (Install) – Install Directory
Source directory: License Files (content will be uploaded to server)
Destination directory:
%ProgramFiles%\Novell\ZENworks\cache\zmd\ZenCache\License Files
Copy Option: Copy Always

30. Creating ZCM 10 Datatel Bundle (cont.)
Add Action – Delay (60 seconds)
Add Action – Install MSI
Select the datatel msi file along with other files to upload to server MSI Properties:
DATABASEDIR
%ProgramFiles%\Novell\ZENworks\cache\zmd\ZenCache\License Files

31. Creating ZCM 10 Datatel Bundle (cont.)
SETUPTYPE Standard
ALLUSERS 1
PLATFORMGROUP 1
INSTALLDIR
C:\Program Files\Datatel\UI
HOSTNAME grace.albemarle.edu
DBNAME production
DBPATH /datatel/coll18/production/apphome

32. Creating ZCM 10 Datatel Bundle (cont.)
Add Action – Delay (30 seconds)
Add Action – Launch Windows Executable
Launch Windows Executable
Command: %ProgramFiles%\Datatel\UI\datatel.exe
Command Line Parameters:
/n "C:\Documents and Settings\All Users\Application Data\Datatel\startup.wis"

33. Creating ZCM 10 Datatel Bundle (cont.)
Run as normal user Wait before proceeding to next action: Wait until action complete

34. Creating ZCM 10 Datatel Bundle (cont.)
Add Action – Delay (15 seconds)
Add Action – Install File
Source directory: (content will be uploaded to server)
File to be installed: DATATEL.INI
Destination directory: %userprofile%\My Documents\Datatel\
Copy Option: Copy Always

35. Creating ZCM 10 Datatel Bundle (cont.)
Once the application has been created go to the Uninstall Tab and enable the uninstall option:
Select the Uninstall Tab-Options and enable:
Enable Uninstall
Allow user to perform uninstall
Click Apply
Zenworks keeps track of all the actions created in a bundle, so when you enable the uninstall option it, which is not enable by default, all the uninstall options are set

36. Roundtable discussion on imaging and application deployment