1. Comparing the features of the INTEK family of Client Service Support Cards FEATURE l 24 x 365 support l 200+ software applications l Satisfaction guaranteed l PIN-driven l SPL* l Computing environment l Number of users l Ability to deactivate cards l Flexibility to add users l Assigned coordinator l Pre-paid l Monthly billing l Renewal method l Quarterly usage report l Volume pricing (factored into list prices) l Per-minute based l Customization available l Sales Channel l GoldKey Yes Yes* Individual < 10 users Yes No Yes No Credit Card No Yes Partner Only Yes Yes* Group 10 - 100 users Yes No Purchase Order Yes Direct/partner Yes Yes* Group 101+ users Yes No Yes Purchase Order Yes INTEK direct ONLY No * To view SPL, access URL http://www.intek.net/ Services INTEK 1-800-651-8788 Client Services Support Card... Putting the CLIENT First Department 1-800-651-8788 Client Services Support Card... Putting the CLIENT First Enterprise 1-800-651-8788 Client Services Support Card... Putting the CLIENT First Standard INTEK

2. INTEK Client Services Support Card Pricing Sheet ( Discountable to authorized channels) Standard Department Enterprise CARD Part Number Description U.S. List Price Canadian List Price QR-SMPMC-30 QR-SMPMC-01 QR-SMPMC-02 QR-SMPMC-03 QR-SMPMD-Y1 QR-SMPMD-Y2 QR-SMPMD-Y3 QR-SMPMD-Y4 QR-SMPMD-Y5 QR-SMPME-Y1 30-minute Standard Card 60-minute Standard Card 120-minute Standard Card 180-minute Standard Card 500-minute Department Card 1,000-minute Department Card 2,500-minute Department Card 5,000-minute Department Card 10,000-minute Department Card 500-minute minimum monthly fee 1-1,000 additional minutes 1,001-2,500 additional minutes 2,501-5,000 additional minutes 5,001+ additional minutes $ 99 $179 $339 $499 $ 1,640 $ 3,196 $ 7,720 $ 14,696 $27,400 $ 1,499 2.94 2.84 2.74 2.64 $ 1,899 3.72 3.58 3.44 3.30 $ 2,096 $ 4,074 $ 9,808 $ 18,574 $ 34,360 $ 127 $227 $427 $627 (Please note: Enterprise Cards are sold ONLY by the INTEK direct sales force and are not discountable.) Services INTEK

3. INTEK Supported Products List