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Homeowner Support Hotline:

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1 Homeowner Support Hotline:
Education Central Engage, Apply, Retain Emerson 6” Series Thermostats Homeowner Support Hotline: Note: This module covers common elements. Refer to Specification Sheet or Installation Instructions for detailed information.

2 Emerson 6” Thermostats Selecting the Right Thermostat for the Job
Application Coverage by System Model Stages Heat / Cool by System Applications Programming Options Power Source Single Stage (SS) Multi-Stage (MS) Heat Pump (HP1 or HP2) Universal (All) Model Number Single Stage Multi-Stage Heat Pump Gas/Oil/Electric 3-Wire Zone Value Millivolt Compatible Humidity Control Program Days per Week Program Periods per Day Hardwire Battery Power Assist Universal - Wireless 1F98EZ-1621 1/1 2/2 4/2 H,D 7, Ø 4, 2, Ø B Universal 1F Commercial 7, 5+1+1, Ø B,H,PA 1F95EZ Easy Reader Ø, 7 1F The 400 Series Thermostat is positioned as an economy model and has a 4” Blue color display. It is available in four different models. Both Programmable and Non-programmable are available. The Thermostats can be applied to Single or Multi-stage fossil fuel or heat pumps. For information on the 6 Inch, 12 Inch and High Definition thermostats refer to the training module for that thermostat in other modules.

3 6” Series Thermostats Agenda
Comfort Interface Sensor Equipment Control Applications Wiring Configuration Programming Featured Products In This Module 1F98EZ-1621 4 Wire Universal 1F Commercial, Universal 1F95EZ-0671 Easy Reader, Universal

4 Look at the Box for Detailed Information
Staging By System Type Programming Options Applications Terminal Identification Part Number

5 6” Series Thermostat Overview
Intuitive operating choices One Button – One Function Universal Up to 4 heat / 2 cool Large, Easy to Read Characters Easy to view without glasses Simple-to-use Non-Programmable Thermostat 7-day programming can be enabled if desired Dual Fuel Capable with Smart Fuel™ Logic Program No outdoor sensor need for Furnace / Heat Pump Systems No Fossil Fuel Kit Required

6 6” Series Specification Sheets Contain Detailed Information

7 6” Series Applications Application Stages Programming Feature Type
Universal 4/2 7, 0 Wireless EZ Install 1F98EZ-1621 7, 5+1+1, 0 Commercial 1F 0, 7 Easy Reader 1F95EZ-0671 6" Screen 1F

8 Universal, Conventional or Heat Pump
6” Series Terminal Designations 6" Series Universal, Conventional or Heat Pump Terminal Description 1F 1F95EZ-0671 1F 1F98EZ-1621 Programming 7, 5+1+1, 0 0, 7 W/E Stages 4/2 1st. Stage Heat (SS1, MS2) or Aux Heat 1st Stage (HP) W2 2nd Stage Heat (MS2) or Aux Heat 2nd Stage (HP2) Y 1st Stage Compressor (SS, MS2 or HP) Y2 2nd Stage Compressor (MS2 or HP2) O/B Reversing Valve Combined G Fan Relay RH and RC 24 VAC Hot (TH) Separate R 24 VAC Hot (TH) C 24 VAC Common (TR) Wire L Diagnostics +, S, - Remote Sensor Terminals 6 Wet Heat, 3 Wire Zone Valve Hum, Dehum(2) Humidity Terminals A1 Economizer Note: Outdoor Sensor Easy Reader Commercial Wireless Easy Install

9 6” Series Heat Pump / Dual Fuel Staging Detail
Stage+ HP1 Heat Mode HP2 HP2 w/2 stage Dual Fuel 1st Y1 Compressor 2nd W/E Aux, stage 1 Y2 Compressor 3rd W2 Aux, stage 2 W/E 1st Stage Gas 4th W2 2nd Stage Gas Remember the Easy way? Y’s = Compressors or Pumps……..W’s = Conventional stages 1 and 2. Dual fuel option de-energizes any compressor stage when auxiliary heat is energized

10 Power Stealing Assist Extends Battery Life
Not available on the Easy Reader 1F95EZ-0671 Power Stealing Assist extends battery life significantly by drawing “stealing” small amounts of voltage from the heat (W) or cool (Y) circuit. Power Stealing Switches on the back of the thermostat should be left in the “ON" position for most systems. On a small number of heating or cooling systems with high impedance electronic modules you may observe one of the following conditions: The furnace , draft inducer or fan run or continue running when the thermostat is not calling for operation. Switch the “W” dip switch to OFF. If the condition continues to occur switch the “Y” dip switch to OFF to disable Power Stealing Assist completely and operate the thermostat on batteries only. If the Power Stealing Assist method is not compatible with your system both switches can be turned off and the thermostat will operate normally.

11 6” Series Wiring for Conventional Systems - AC Furnace (No Heat Pump)
Single Stage (SS) in Red Multi-Stage (MS) add Orange ** #6 Terminal is for a 3 wire zone valve Shipped set up for Multi-Stage. The only difference between Multi-Stage and Single Stage are the additional 2nd stage calls for heat and cool. This configuration accommodates the majority of systems. Also has a #6 terminal (power closed) for 3-wire zone valves….very popular in certain areas with hydronic zone valves. Most thermostats won’t work a 3-wire zone system…comes standard on this one.… * Common connection optional – required for diagnostic indicator ** For two transformer systems remove the jumper

12 6” Series Wiring Heat Pump
Single Stage (HP1) in Red Multi-Stage (HP2)) and Green ** Shipped set up for Multi-Stage. The only difference between Multi-Stage and Single Stage are the additional 2nd stage calls for heat and cool. This configuration accommodates the majority of systems. Also has a #6 terminal (power closed) for 3-wire zone valves….very popular in certain areas with hydronic zone valves. Most thermostats won’t work a 3-wire zone system…comes standard on this one.…

13 6” Series Easy Viewer Configuration
Four Thermostats in One Outdoor Unit Type Thermostat Configuration Options Thermostat Applications # Stages Heat / Cool Air Conditioner Single Stage 1 (SS1) No Heat Pump – Single Stage Compressor Gas Oil Electric Heat Only / Cool Only Split Heat/Cool Systems 2 or 3 wire Hydronic Zone (Hot Water or Steam) Systems 24 VAC or Milli-volt 1 / 1 Multi Stage 2 (MS2) Two Stage Compressor 2 / 2 Heat Pump Heat Pump 1 (HP1) Heat Pump – Single Stage Compressor Heat Pump Systems Up to Two Stages Aux/Emergency Heat 3 / 1 Heat Pump 2 (HP2) Two Stage or Two Compressor Two Stage or Two Compressor Heat Pump Systems 4 / 2 OK now let’s get into some technical stuff. What do we mean by a “UNIVERSAL THERMOSTAT?” Universal means ONE thermostat that can be installed on almost any system… This thermostat is Four Thermostats in one…Single Stage, Multi-Stage Gas or an Electric Furnace. Heat Pump Single Stage or Two Stage Compressor with up to two stages back-up Electric heat or Gas with a built in Dual Fuel option that does not require an outdoor sensor or fossil fuel kit. You can customize the thermostat to be a Heat only, Cool only, or a Heat/Cool operation. It will work on almost any fossil fuel, heat pump, hydronic systems, and millivolt systems. When we say Universal we really mean it! Simply configure to match your system. Note the SS1, MS2, HP1, HP2 in the boxed column… You can configure the thermostat for up to 4 stages of heating and 2 stages of cooling.

14 6” Series Navigation Actual Room Temperature Battery Status
= Full Charge = Half Capacity Change = Replace Batteries Desired Temperature Temperature Adjustment Buttons Menu Button Indicates Heat Pump System (does not appear for multi-stage or single stage Run Button Aux Button Labels Solid colored labels Indicate selection is On. Non-solid or outlined labels Indicate not selected of Off. (Heat is on in this example) Heat Button Press to select Heating A/C Button Press to select Air Conditioning Off Button Press to turn off both Heating and Air Conditioning systems and Fan Fan Button Press to select Fan operation Fan = Fan On/Continuous Fan = Fan Auto – Fan runs only during a call for Heat or Air Conditioning (typical setting) Fan Here is a basic overview of what the thermostat looks like right out of the box. To see it for yourself just enable the batteries on the sub base and let the thermostat power up in the factory default non-programmable mode. Looking in the upper left corner of the slide and moving around the thermostat: Battery Status, this indicates the power level in the batteries. Over time the batteries will lose power and the hash marks will slowly disappear. When there are only two of the four hash marks appearing it is time to replace the batteries with 2 fresh “AA” batteries. Heat Pump/Auxiliary Heat Indicator, if configured for a heat pump the word AUX will appear. If Aux becomes bold this indicates the auxiliary (Emergency) stage is selected. Heat Button, when bold you are in the heat mode, note, that it is one button, one operation—how easy is that? A/C Button, when bold you are in the air conditioning mode Off Button, when bold the system is off Fan Button, when bold indicates the Fan has been turned on manually to run continuously. This button is also used to validate “RUN” changes in the configuration menu. Menu Button, this is the button you press to configure the thermostat—note for the installer configuration the “Menu” button must be held down for 5 seconds. This prevents accidentally entering the configuration menu in day to day operation Temperature Up and Down, to be warmer press the red up button, to get cooler press the blue down button. These buttons are also used to navigate through your options in the configuration menu. Desired Temperature, this is the temperature you would like the home to be at in heating or cooling Actual Room Temperature, this is the actual temperature in the home. Note how big the temperature display is.

15 6” Entering System Configuration
2. Press and hold the MENU button for five seconds 1. System must be in HEAT or A/C Mode To begin configuring this Easy Reader for the right application enter the configuration menu by pressing the Heat or A/C button. Next press and hold the menu button for 5 seconds. You can now configure the thermostat for the application. Your choices are SS, MS, (single stage or multi-stage fossil fuel) or HP1, HP2 (single stage or multi-stage heat pump). The bulk of Technical Service Help calls on Universal Thermostats occur because someone forgot to configure the thermostat for the correct system application. Before the introduction of Universal thermostats - showing up on a Heat Pump job with a Single Stage fossil fuel thermostat meant a trip back to the supply House. Or…you had to carry 4 or 5 thermostats on the truck in SS/MS/HP and programmable or non-programmable flavors. ….With all those stats….Where are you supposed to put your tools??? Now with the Universal Easy Reader thermostat you have one thermostat for all these applications. Most technical service calls are the result of improper system configuration

16 6” Application Specific
Versus Customization—Don’t Go Overboard! MENU ITEM DISPLAY (DEFAULT) OPTIONS COMMENTS System Configuration (MS 2) SS1, MS2, HP1, HP2 Installer Set Electric Heat Fan (GAS) GAS, ELE 1. Choose System 2. Select Fan Function Items 1 and 2 are what make the thermostat and system work together…Most other menu items except dual fuel are a matter of personal preference… Just keep in mind, the first step is to tell the thermostat what the primary heating source is; fossil fuel or a heat pump? The second step tells the thermostat if the equipment or the thermostat control the fan operation. Fossil fuel systems have a fan control built into the equipment to turn on the fan on a call for heating. Heat Pumps and Electric furnaces require the thermostat to turn the fan on during a call for heating. Once you configure for the system just press “RUN” and you are ready to operate the system. You will see the word “RUN” right above the Fan button at this point. Any of the other configuration options are a matter of choice. After steps 1 and 2, Press RUN to get the system running quickly

17 Thermostat Configuration Options
Choose Your System Menu Item Display (Default) Options Comments System Configuration (MS 2) SS1, MS2, HP1, HP2 Installer Set Electric Heat Fan (GAS) GAS, ELE Press Up / Down to select system type Outdoor Unit Type Thermostat Configuration Options Air Conditioner Single Stage 1 (SS1) No Heat Pump – Single Stage Compressor Multi Stage 2 (MS2) No Heat Pump – Two Stage Compressor Here are the choices for Step 1 Select system type (SS, MS, HP1, HP2). Once you have pressed the Menu button for 5 seconds you tell the thermostat what type of system you are operating. If it is a gas furnace it will be SS (Single Stage) or MS (multi-stage). If you have a heat pump as the primary heat source it will be either HP1 (Single stage heat pump compressor) or HP2 (two stage heat pump compressor). Use the temperature up or down button to scroll through the choices. Once you have chosen the right configuration go to step 2 by pressing the Menu button again. Note: you only have to press the button once, you do not have to hold it down for 5 seconds once you are in the configuration menu. Press MENU to go to Step 2

18 Select Fan Function Menu Item Display (Default) Options Comments System Configuration (MS 2) SS1, MS2, HP1, HP2 Installer Set Electric Heat Fan (GAS) GAS, ELE If there is Gas Heat in the system, leave on Gas (default) Press Up / Down to select Press Menu to go to additional configuration options Here are the choices for Step 2--Elect / Gas Fan operation. Basically you are telling the thermostat if the equipment operates the fan or the thermostat needs to operate the fan. Gas position = Furnace energizes fan during the heat cycle. Elect position = Thermostat energizes fan on call for heat. Note: Electric is used for Electric Furnaces and Heat Pumps that don’t have a fan control and require the thermostat to turn on the blower on call for heat. Press the temperature up or down button to scroll through the selections. Once the correct choice is made hit the button below where the screen says Run (this is the same button to turn on the fan in normal operation.) That’s it! You are now ready to run the system. You can configure for many other options to customize for the system by entering the configuration menu and making your choices (see next slide) Press Run to complete initial configuration

19 Configuration Punch List
Record settings of key items for Homeowner Reference On the back of the homeowners manual there is a punch list that lets the installer choose the various options they wish to configure the system for. It is good practice to check the appropriate boxes after full configuration is done and leave with the homeowner for future reference if needed.

20 Press Δ or  to Select From Listed Options
6” Configuration Items That Are APPLICATION CRITICAL Denotes Critical to the Application MENU ITEM These Menu Items MUST be correct for the applications! NOTE: Item Numbers are different depending on application selected. SS1 MS2 (Fossil Fuel) HP1 HP2 (Heat Pump) Displayed (Default) Press Δ or  to Select From Listed Options Comments 1 (MS 2) HP 1, HP 2, SS 1 Selects Multi-Stage (MS 2 No Heat Pump), Heat Pump 1 (HP 1, 1 compressor), Heat Pump 2 (HP 2, 2 compressor or 2 speed compressor), or Single Stage (SS 1) 2 (GAS) for SS or MS ELE GAS setting: furnace controls the blower ELE setting: thermostat controls the blower 12 P (0) 7 Defaults to P (0) non-programmable P (7) is 7-day programming 13 PS (2) 4 Selects Program either 2 or 4 periods per day: 19 dF (0) 1 to 9 Selects dF (dual Fuel) setting. 0 is Off (If dual Fuel option is required, a selection of 5 is recommended) Cd (60) 0 to 99 Selects compressor delay in seconds when dF is greater than 0 18 20 A/C On (o) Heat On (b) Selects operation of the reversing valve terminal (O/B) output as an O or B terminal

21 Configuration Menu, Denotes Critical to the Application Denotes not application critical but an option you may want to consider MENU ITEM DISPLAY DEFAULT OPTIONS COMMENTS System Configuration (MS 2) HP1, HP2, SS1 Electric Heat Fan (GAS) ELE 3. EMR E (On) Off Not enable in non-programmable 4. Heat Cycle Rate Cr HEAT (ME) SL, FA SS1, MS2 only 5. Heat Pump Cycle Rate Cr Heat / A/C (ME) HP1, HP2 only A/C Cycle Rate or Aux Cycle Rate Cr A/C (ME) or CR Aux Heat A/C Off SL Compressor Lockout Time CL (OFF) CL ON Compressor Lock Out Engaged Application Specific Set By Installer EMR starts system before program time Now that you have configured the thermostats in steps 1 and 2 for the application you can customize the thermostat to meet the needs of the customer. While we won’t go through all the options we will highlight some of the most used options. EMR in step 3 is an acronym for “Energy Management Recovery”. What it looks at is the room temperature during a setback period and also looks forward to the next program time and temp. The thermostat sees the number of degrees it needs to make up and starts early based on that number. Tech Stuff: For non-heat pump systems it allows approximately 5 minutes for each degree it needs to make up. For heat pump systems it allows approximately 15 minutes for each degree it needs to make up. Heat Pumps produce a lower temperature heat than fossil fuels systems so they take longer to recover to set point temperature after a set back period.. The heat pump is started early and locks out the Aux heat until about the last 30 minutes of the recovery period. Neat feature – it allows economical setback and recovery with a heat pump system – conventional wisdom says don’t setback a heat pump because the Aux. will eat up your savings. Guess what? You can setback a pump…and recover….economically.

22 Configuration Options
MENU ITEM DISPLAY DEFAULT OPTIONS COMMENTS 8. System Mode Configuration (Heat, A/C, Off) Heat, Off, Fan/ Heat, Off/ A/C Off Installer Set 9. Compressor Optimization CO (OFF) On 10. LCD Display Light dL(ON) OFF Selects Display Light On or Off 11. Temperature Display Adj. Hi (0) 1 to 5 Hi or LO Adjustment of Temperature Display 12. °F/°C Selection (°F) °C Fahrenheit/Celsius CO gives you a Fan On / Off delay in cooling Some other options you may wish to consider are: Step 10, Compressor Optimization. CO gives you a Fan On / Fan off delay in cooling. This assures the air is cold when the blower comes on and also scavenges cooling from the coil after the cycle ends by running the blower for an extra 20 seconds.

23 Configuration Options
MENU ITEM DISPLAY DEFAULT OPTIONS COMMENTS Schedules per week P (0) 7 Ships as Non-Programmable Periods per day PS(2) 4 Number of Periods/Day 15. Fast HEAT HEAT FA (On) Off Option to Disable 16. Fast A/C A/C FA (On) 17. Daylight Savings Time dS (On) Automatic Time Adjustment for Daylight Savings Time 18. Temp Range Heat Limit HL (99) Limit the amount of temperature change allowed 19. Temp Range A/C Limit LL (45) 46-82 Aux. heat comes on if the temp is manually raised a few degrees Step 16, FAST Heat allows Aux. heat to come on if the temp is manually raised a few degrees. Step 19, Temp range limits (heat and cool) are a good way to control energy costs and childproof a thermostat. Works with adult-children too. Control energy costs and childproof a thermostat

24 Configuration Options
MENU ITEM DISPLAY (DEFAULT) OPTIONS COMMENTS 20. Dual Fuel Setting plus DF Compressor Delay dF (0) Cd (60) 1 to 9 00 to 99 Selecting 1 to 9 enables Dual Fuel Option 21. O/B Output Configuration On A/C (O) On Heat (B) O defaults to heat B defaults to cool 22. Exit Menu Application Specific Set By Installer (HP1 or HP) Step 21, Dual fuel is for heat pumps with GAS or OIL Aux. Heat. Dual Fuel turns off the pump(s) when Aux comes on so the system does not trip on excessive pressure. Eliminates the need for a plenum mounted fossil fuel kit. 1-9 sets it up for Dual Fuel. Higher number pulls auxiliary in a little sooner. Lower number delays auxiliary slightly. We suggest 5 to start with and adjust as desired. An easy way to remember where to set the values ---up for comfort (tight temp control) and down for energy savings. Remember, if you set the value to zero you disable this option. Step 22, Compressor Delay allows the Aux. Heat and the heat pump to run at the same time…up to 99 seconds. This gives the Aux. a chance to heat up before the pump turns off. This will stop you getting a “slug” of cold air when staging.

25 Two Options for Staging
Smart Logic (Computed Staging) Easy Viewer tracks system performance and calculates optimum time to bring on additional stages (0 to 30 minutes) . Note: Depending on system performance the time for staging will vary depending on the algorithm software. The calculation is not purely time nor temperature based. Staging times are going to vary from day to day. Gives homeowner the choice of cost savings or comfort Fast Second Stage (Optional feature) Brings additional heat stage when temperature is manually raised 3°F Gives homeowner optimal comfort For initial startup, configure for Fast Second Stage to save time evaluating system operations Fast second stage recognizes that if you standing in front of the thermostat adjusting the temperature a few degrees or more higher….. you are pretty serious about getting a quick warm up. This option allows the staging to occur in real time instead of going through the algorithm delay. Computed staging is how the thermostat handles staging in normal operation . Computed staging brings second stage on…based on the first stage performance. When first stage has been doing a good job but the temperature drops a little the computer pushes second stage out a little…(longer delay) This gives first stage a fair chance to do the job. If first stage performance continues slipping it pulls second stage in faster… and faster.. This automatically adjusts and optimizes comfort (making set point) and economy (using lowest stage practical).

26 Staging Logic versus Outside Sensor
Dual Fuel Applications (Optional) Easy Viewer uses its Smart Logic to manage coordination of heat pump and furnace operation. When the Dual Fuel stages are called for the Easy Viewer will shut down the compressors on the heat pump. Without the use of an outdoor sensor and a fossil fuel kit If you normally use an outdoor sensor and a fossil fuel kit for dual fuel applications the Easy Reader is a great solution! Think of the time and money you will save on the next installation. Smart Logic is a unique feature in the Easy Reader. It is how the thermostat handles staging in normal operation . Computed staging brings second stage on…based on the first stage performance. When first stage has been doing a good job but the temperature drops a little the computer pushes second stage out a little…(longer delay) This gives first stage a fair chance to do the job. If first stage performance continues slipping it pulls second stage in faster… and faster.. This automatically adjusts and optimizes comfort (making set point) and economy (using lowest stage practical). To learn more about the staging logic click on the link below to go to the White-Rodgers Learning Channel. Dual Fuel Applications do not require an outdoor sensor or fossil fuel kit to operate. With our unique Staging Logic algorithm the thermostat calculates the system performance and stages as needed. On dual fuel applications when the fossil fuel stages are required the thermostat will turn off the heat pump compressor and energize the fossil fuel furnace---without having to install an outdoor sensor and fossil fuel kit. This results in both time savings, and material installation costs—and it is based on performance of the system which is a more accurate determinate when staging a system.

27 6” Dual Fuel Settings—No Sensor Req.
The Dual Fuel Logic allows control of a heat pump with fossil fuel backup heat without the use of a fossil fuel kit. When fossil fuel is called for the thermostat will turn off the compressor and switch to gas heat automatically using the Dual Fuel Logic algorithm. Access the Configuration Menu Step 20 The dual fuel setting options range is 0 to 9 0 is default Off allowing electric heat to be used Settings of 1 to 9 is a value used in the software algorithm. Up for Comfort Increasing the value up to the max of 9 will result smaller staging separation Down for Energy Savings Decreasing the value to a minimum of 1 will result in larger separation Select Compressor Delay – When dF is enabled, the shut down of the compressor(s) is delayed for a time period after the auxiliary stage is energized. This delay, Cd, is factory set at 60, but can be set in the range of 0 to 99 seconds by using the PLUS or MINUS touchpad's .

28 6” Program Worksheet Technical Service has never spoken to anyone who could not program the thermostat once they filled out the schedule worksheet in the manual and KEPT it. Save a call back and fill it out with the homeowner. Ensure they have the Homeowner Support Hotline:

29 6” Home Screen Programmed Period Day of Week
Buttons used for Forward or Back Mon 12:24 A Day Menu AUX Time of Day AUX, Heat Pump Only (to energize AUX press and hold HEAT button for 5 seconds) Button used for Scheduling Programmable Mode

30 6” Set Time and Day In Heat or AC, press Menu button
Press the Time button to display hour and A or P Press the UP/DOWN button to set correct hour and AM or PM Press Time to display minutes Repeat steps 3 and 4 to set minutes, year, month and day of week Press Run to return to home screen UP/ DOWN Menu/ Time Run

31 6” Configure Program Options
System must be set for Heat or Cool. Press the Menu button for at least 5 seconds. The display will display step #1 in the configuration menu Press the UP button to the configuration Menu No Select the programs per week by pressing UP/DOWN button “0” for non-programmable “7” for independent program days Select the programs per day by pressing UP/DOWN button “2” for Morn/Eve program periods per day “4” for Morn/Day/Eve/Night program periods per day Press Run

32 6” How to Set A Program In Heat mode, press the MENU button to display additional button choices. Press Sched button. The display will show the day being programmed and the time and desired temperature for the period. Either “Day” for two period configuration or “Morn” for four period configuration will be displayed to indicate the period. “Heat” is displayed indicating the mode being programmed. Press the UP/DOWN button to change the temperature to your selected temperature for the 1st. Heating period. Press the TIME button to toggle between Time and Temperature. Press the UP/DOWN buttons to adjust the start time for the period in 15 minute increments. Press Sched to advance to the next program period. Repeat steps 3 through 5 until all of the program times and temperatures are set for all program periods for that day. Use the Copy button to copy current day’s program to any other day or press Adv Day and repeat steps 3 through 6 until all programs are entered. Press Run to complete programming Heat Adv Day Time Run Sched 72 Day 6:00 P Mon UP/ DOWN Menu Sched Time Run

33 Features Your Customer Should Be Aware Of
Auxiliary Heating (Equivalent to Emergency Mode) To turn on – Hold Heat button for 5 seconds (Heat Pump) changes to bold (Aux Heat On) Temporary Temperature Hold (2 hours) Press the Up or Down button to change the temp. Permanent Temperature Hold (Indefinitely) Press the Hold button to complete Systems Diagnostics “Call for Service” will display if your system has diagnostic capabilities and is wired to the “L” terminal Aux Power to “L” triggers “CALL FOR SERVICE” EMERGENCY!......sort of alarms some homeowners. When we designed the Easy Reader we replaced the term “EMERGENCY” with Auxiliary to represent that stage is calling. When AUX is bold the stage is engaged.

34 Troubleshooting Tips “My thermostat brings on 2nd stage too fast! I don’t want to use the expensive back-up heat” Solution: Homeowner needs to lower temperature settings to avoid use of that stage of heat. “My thermostat won’t bring on 2nd stage, even when I raise the temperature a few degrees, for 15 or 20 minutes sometimes” Solution: Turn on the fast 2nd stage. “I’ve been timing the thermostat to see when it brings on the back-up heat and writing it down. This thing is possessed” Solution: Put down the stop watch. It is a complicated calculation, not solely time or temperature based. Computed staging does bring on second stage faster….when first stage is not keeping up. This is due to the algorithm calculating the equipment cannot keep up with the set point temperature. Remember you are trying to maintain comfort and have energy savings with the Easy Reader. If the homeowner feels 2nd stage of back-up heat is coming on too quick they need to reduce the set point temperature. Also with the Smart Logic… it brings stages on slower….when first stage is keeping up so you get the energy savings. Remember, the staging logic is all about performance. If the system is keeping up with the set point the system will operate at its most efficient level to deliver comfort and economy. …for homeowners that are constantly checking the system operation….You can not out-calculate the computed algorithm in the Easy Reader. The algorithm is not time nor temperature based. Put down the stopwatch and let the thermostat do its job! Within a hour of installation (or a little less…) it has sampled the room temperature constantly, knows your current…and future set points, and has developed a performance model of your system….that it updates…constantly. If the homeowner wants to control more tightly when second stage comes on when they change the temperature the installer needs to engage the “Fast Second Stage” option for the homeowner. That way when the temperature is manually raised 3° F or more the second stage will come on immediately. Once EZ is acclimated and controlling room temp…..you really need to relax. It does the hard stuff like balancing comfort and economy…it is designed to be a set it and forget it thermostat.

35 Some Things To Remember
Most common mistake is not choosing correct configuration for the application SS, MS, HP1, HP2 Easy Reader does not have Staging Indicators Designed intentionally for simplicity of operation Easy Reader ships as a Non-Programmable Ask the homeowner if they want programmable Dual Fuel can be used on both HP1 and HP2 Some think it is only for HP2 Technical Trivia Section Quick slide with observations from out Technical Service Team…. And the questions they get most often from the field. 1. Making a menu selection. If you choose the wrong application in step one the system will not work correctly. Ensure you configure Step 1 (Application) and Step 2 (Fan Operation) and the system is ready to operate. 2. You would not believe how many people call us when their thermostat reads Stage 2… Even if it is 5 degrees outside… We took the staging indicator off because of these calls from the field. The Easy Reader is designed to be the most homeowner friendly thermostat on the market. We did our homework on this design to make it a “set it and forget it thermostat”. 3. Out of the box it is a non-programmable thermostat. If the homeowner wants to have it programmed first fill out the programming worksheet in the homeowners manual (see next slide for example). Then configure and program the thermostat. Leave the programming sheet with the homeowner. Our Technical Service team has never not been able to walk a homeowner through the programming steps if this sheet is filled out. 4. Dual fuel is available on all HP settings….Don’t know how the rumor got started that the dual fuel option won’t work on single stage heat pumps, it will—Dual Fuel works on all heat pump options.


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