Presentation is loading. Please wait.

Presentation is loading. Please wait.

Online Shopping Self-Defense

Similar presentations

Presentation on theme: "Online Shopping Self-Defense"— Presentation transcript:

1 Online Shopping Self-Defense
Juzen Ruelos Principal Program Manager, Engineering Online Shopping Self-Defense

2 Objectives Learn what online shopping is
Learn 5 easy self-defense tips Spot real life examples Summarize what we’ve learned Online Shopping Self-Defense

3 What is Online Shopping
Definition Online shopping or online retailing is a form of electronic commerce which allows consumers to directly buy goods or services from a seller over the internet using a web browser on a PC or mobile device. Data Sales totaled $142.5B in US alone in 2011 42% of Americans shopped mostly online in 2012 U.S. retail sales estimated at $362B by 2016 60% of consumers shop online at least quarterly Online Shopping Self-Defense

4 Five Self-Defense Tips
Tip # 1 - Get the details Know who you’re dealing with Know what you’re buying Know what it will cost Check out the terms of the deal, like refund policies and delivery dates Online Shopping Self-Defense

5 Five Self-Defense Tips
Tip # 2 - Pay by credit card Credit card transactions are protected by the Fair Credit Billing Act You can dispute charges under certain circumstances and temporarily withhold payment while the creditor investigates Online Shopping Self-Defense

6 Five Self-Defense Tips
Tip # 3 – Keep records Print or save records of your online transactions Keep information that may include product description, price, online receipt, s between you and the seller Review your credit card statements Be on the lookout for charges that you don’t recognize Online Shopping Self-Defense

7 Five Self-Defense Tips
Tip # 4 – Protect your information Don’t your financial information Buy from reputable websites that use encryption Check the online store’s privacy policy Online Shopping Self-Defense

8 Five Self-Defense Tips
Tip # 5 – Report online shopping fraud If you have problems during a transaction, try to work them out directly with the seller, buyer, or site operator If that doesn't work, file a complaint with the appropriate agencies See Appendix I for a list of agencies Online Shopping Self-Defense

9 Spot Real Life Examples
Online Shopping Self-Defense

10 Spot Real Life Examples
Online Shopping Self-Defense

11 Spot Real Life Examples
Online Shopping Self-Defense

12 Spot Real Life Examples
Online Shopping Self-Defense

13 Summary – The Do’s and Don’ts
Don’t buy unless you know exactly what you’re looking for Do your homework – know who you’re dealing with, what you’re buying, and what it costs Don't buy from spammers, “one day only” websites, or websites you’re not comfortable with Do buy from reputable websites with encryption Don't pay by debit card, cash, or wire transfer Do pay by credit card or online payment services Don’t or send financial or personal information via Do protect your information, check the website privacy statement, and use computer security software Don’t dispose of your receipts too quickly Do keep records and check your credit card statements for suspicious transactions Don't forget to inspect your new purchase as soon as it arrives Do report fraud to the appropriate agencies Online Shopping Self-Defense

14 Juzen Ruelos Principal Program Manager, Engineering
Online Shopping Self-Defense

15 Appendix Online Shopping Self-Defense

16 Appendix I: Resources Federal Trade Commission (FTC) – Attorney General (general site) – Consumer Protection Agency – Better Business Bureau – Consumer Reports – websites/buying-guide.htm US Government online safety website – CNET Online Shopping Tips – Norton by Symantec : Tips for Shopping Online – shopping/ Online Shopping Self-Defense

Download ppt "Online Shopping Self-Defense"

Similar presentations

Ads by Google