1. Firefighter’s educational training for European Civil Protection Management Working group Ing. Ciro BologneseIng. Francesco Bonavita Ing. Raffaele CimminoIng. Piergiorgio D’Elia Ing. Saverio LaurenzaIng. Mirko Mattiacci Ing. Alessandro SpolitiIng. Massimo Fratti

2. Floodings Earthquakes Chemical Accidents Different Cases of Study for international Civil Protection Management

3. The most important problems for this type of interventions: Manage a Command&Control CenterCreate an efficient Communication System Make Vehicles and Equipment available To know the European national laws and agreements about Civil Protection

4. A possible target is reachable only throught an adeguate educational training program for the operators

5. WHAT’S A COOPERATION PROJECT IN THE FIELD OF CIVIL PROTECTION? IT’S A PROJECT INVOLVING PARTNERS FROM DIFFERENT STATES TO ACHIEVE COMMON TARGETS POSSIBLY SETTLING AND SHARING A COMMON MANAGEMENT STRUCTURE

6. INTERREG III (B) ITALY, FRANCE, GERMANY, SWITZERLAND, SLOVENIA, LIECHTENSTEIN, AUSTRIA THE FIRST EXAMPLE OF EUROPEAN COOPERATION PROJECT IN THE FIELD OF CIVIL PROTECTION AT EUROPEAN LEVEL Interreg III is a Community initiative which aims to stimulate interregional cooperation in the EU between 2000-06. It is financed under the European Regional Development Fund (ERDF)

7. THE EUROPEAN COMMUNITY INTENTIONS LEADS TOWARDS THIS DIRECTIONS. THE FOLLOWING DOCUMENTS HAVE BEEN ISSUED IN THE RECENT YEARS: 2001/792/CE Decision Council; 2004/277/CE Euratom Decision Council; 2005/12/CE Decision Council; Resolution Council 25/06/1987; Resolution Council 13/02/1989; Resolution Council 23/11/1990; Resolution Council 8/07/1991; 1999/847/CE Decision Council;

8. THE STRATEGY ADOPTED IS BASED ON THE “SUBSIDIARITY PRINCIPLE”. IT’S MORE HELPFUL THAN SUBSTITUTION EACH STATE WILL MANAGE THE OPERATIONS FOLLOWING THEIR INTERNAL RULES WITH THE HELP OF FOREIGN SPECIAL GROUP WHILE THE EUROPEAN COMMUNITY KEEP A MANAGEMENT ROLE BETWEEN THE LOCAL AND EUROPEAN CIVIL PROTECTION EXPERTS

9. THE PRINCIPAL CONTENTS OF THE E.U. ACTS ARE:  THE TARGETS OF COOPERATION;  THE PROGRAMS TO IMPROVE THE EFFICIENCY;  A NEW SYSTEM TO MANAGE THE INTERVENTIONS;  THE ISSUE OF A VADEMECUM AS GUIDE FOR THE EUROPEAN CIVIL PROTECTION;

10. TARGETS SUPPORT TO THE LOCAL EFFORTS FOR THE PREVENTION OF DISASTER; CONTRIBUTION TO EDUCATIONAL TRAINING OF THE LOCAL DISASTER MANAGERS; CONTRIBUTION TO IMPROVE THE POPULATION KNOWLEDGE; CONTRIBUTION TO IMPROVE EFFICIENCY OF THE SUBSIDIARY AIDS FROM ABROAD; PROMOTION OF INTERNATIONAL COOPERATION WITH OTHER STATES.

11. INFORMATION TO POPULATION; PLANNING AND PERFORMING AIDS; DISCUSSION AND ASSESSMENT AFTER THE DISASTER; GENERAL ACTION PRECEDUERS PROGRAMS TO IMPROVE EFFICIENCY

12. THE SYSTEM TO MANAGE THE OPERATIONS THE SYSTEM IS BASED ON A GENERAL PLAN PROPOSED BY THE E.U. IT SHOWS DETAILED STRATEGIES TO FACE THE MOST IMPORTANT EMERGENCY NEEDINGS, A FASTER ACTION (HEARTQUAKE, TERRORISM ATTACK).

13. VADEMECUM IT IS A GUIDE CONTAINING: DESCRIPTIONS OF THE PERFORMED OPERATIONS DURING A DISASTERS; THE PLANS TO FACE FUTURE EMERGENCIES AT LOCAL, NATIONAL OR EUROPEAN LEVEL; THE PROGRESS IN TERMS OF EUROPEAN CIVIL PROTECTION COOPERATION

14. IN CASE OF CATASTROPHE EACH STATE WILL SEND A SPECILIZED TASK FORCE MANAGED BY A COORDINATOR. EACH TASK FORCE IS ABLE TO PERFORM SPECIAL OPERATIONS/ACTIVITIES (I.E. ITALIAN “SAF” OR “NBCR” GROUPS). DO COORDINATORS OF DIFFERENT STATES KNOW THE CAPABILITY OF THIS SPECIAL GROUPS? DO COORDINATORS OF OTHER STATES KNOW THE APPROPRIATE USE OF THIS SPECIAL GROUPS?

15. THE CULTURAL EXCHANGES BETWEEN STATES IS THE BASE FOR A COMMON SAFETY CULTURE. ONLY A COMMON SAFETY AND RESCUE CULTURE CAN OPTIMIZE THE ACTIONS IN CASE OF DISASTER.

16. EXAMPLE DURING AN EARTHQUAKE SOME PEOPLE ARE TRAPPED UNDER THE GROUND FLOOR OF A BUILDING. IT HAPPENS IN THE AREA ASSIGNED TO THE STATE “X”. ITALIAN “SAF” OPERATORS CAN PROVIDE MORE SAFE RESCUE OPERATION. THE COORDINATOR OF THE STATE “X” WILL ASK FOR ITALIAN “SAF” ACTION ONLY IF HE KNOWS THE CAPABILITY OF THIS SPECIAL GROUP.

17. THE CULTURAL EXCHANGE IS ALSO:  IMPROVE THE RESCUE OPERATION IN THE COMMON FIELD OF ACTION;  PERFORM A COMMON PLANNING OF THE ACTIONS DURING A DISASTERS USING THE SPECIAL GROUPS OF EACH STATE;  CREATE A COMMON DOCUMENT TO BE USED FOR THE EDUCATIONAL TRAINING OF THE LOCAL DISATER MANAGER AND TO USE A COMMON LANGUAGE.

18. Contents of Official Program Courses English language; International agreement for Civil Protection management; Crisis Communication; Vehicles and equipments use; Cultural Exchange Programs; Special Force management (SAF,NBCR,etc.);

19. Quality Management System for educational training The management of schools, the quality control of the education they provide, and the support available for students and teachers, as well as services for guidance and counselling, are important aspects of the educational process.

20. In Italy, the Officials educational training is made by I.S.A. (Fire-Fighters High School) I.S.A. manages the educational process according to UNI EN ISO 9001:2000

21. Quality Management System principle PLAN: Design or revise business process components to improve results DO: Implement the plan and measure its performance CHECK: Assess the measurements and report the results to decision makers ACT: Decide on changes needed to improve the process

22. CS Requirements Previous courses Similar Courses Educational training project Teachers Selection Technical Support Logistic Supply chain management Purchase Order Course development Customer Satisfaction Index Supply Control CS Course Manager and Tutors CS Educational Training Process (according to UNI EN ISO 9001:2000) PG 7.4.1 “Suppliers Evaluation” PG 7.0 “Project and Management of Courses” PG 7.4.1 “Suppliers Evaluation” PG 7.4 “Supplying” PG 8.4 “Assessment and Improvement”