1. Admissions Office Admissions Officer Anne Hickey Student Academic Administration SAA Officer Nuala Cullimore Student Counselling Head – Dr Declan Aherne Student Health Centre Director – Dr Niall Cahill Chaplaincy Fr John Campion Rev. Patricia Hanna Sr Sarah O’Rourke Arts Office Patricia Moriarty Access Manager - Pat Hoey Access Officer - Deirdre O’Connor Disability Support Services Officer Brenda Shinners-Kennedy Mature & Adult Learner Coordinator Rhona McCormack Downtown Centre Community Liaison Officer Gabriella Hanrahan Director - Dr Bernadette Walsh Administrator – Susan O’Donovan Crèche Under-Represented Student Supports

2. Admissions Admission of u/g students to UL – c. 3000 students to 71 Level 8 (Degree) and 1 Level 6 programme Cert./Dip. Equine Science) Access Office Downtown Centre International Office (Liaises with these internal units re. admission of all u/g students) Student Academic Administration ITD CAO Works with CAO on processing 1 st /2 nd round offers Points Scores Determine the points scores for admission to u/g programmes Market Information Provides UL with market information on potential nos. of applicants, feeder schools, points achieved, nos. 1 st preferences, provisional numbers Orientation and Enrolment Data input of students on SI System Advisor System Administration and allocation On campus events Open Days, Mature Student Evenings Off campus events Career Guidance, Higher Options Exhibition, School visits. Promotion of courses, Collaboration Other 3 rd level institutions, HEA, DES, HEAR/DARE, 2 nd level schools and the general public. On-going interaction with internal academic and service departments re admission of all u/g students

3. Student Academic Administration Servicing academic staff requirements and students’ academic life cycle. All SAA processes/systems are governed by the University’s Handbook of Academic Regulations and Procedures. Associate Registrar will outline. All SAA procedures are to ensure compliance of the University’s Regulations and Marks and Standards. Registration (week 1) (and pre-registration Week 5) Grants and Scholarships Class and Exam scheduling, timetabling and room bookings Course set up and maintenance Student ID card renewal and replacement Student locker allocation Student Records - Maintenance Maintenance, testing and development of the SI Student Record System with ITD support Examination Boards and Administration, Repeat Examination Student Status through Student Status Committee, I-Grade Committee Official correspondence and confirmation regarding student status Grades processing Transcript production Student Progression Graduation Administration of P/G Research Students

4. Access Office Driver – UL’s Access Policy and UL’s Community Engagement Goal (Strategic Plan Goal 4) Initiatives aimed at students from socio-economically disadvantaged backgrounds in both primary and secondary schools, raising awareness and aspiration to encourage school children to consider University. Student Supports  Financial Advice  Academic Supports  Personal (geared towards individual student needs). TUC Programme (Orientation)  Administers Student Assistance Fund (NDP-funded), Private Funding for Scholarships Community Initiatives  UL/LEDP Access Campus  SIF Projects  SWRAA Routes to 3 rd Level  13 week Access Programme  HEAR Scheme (CAO Supplementary Admission System) School Activities (1 ⁰ and 2 ⁰ )  Look to the Future  Orientation TUC Programme (Intensive 1 week)  Shadowing Days  School Visits  Parent Meetings  ‘Fun to Learn’ Programme  Homework Club  AccessCampus Volunteer Programme  Broadening Horizons

5. Disability Support Services Driver – UL’s Access Policy and UL’s Community Engagement Goal (Strategic Plan Goal 4) Promote and support equal access and participation for students with a disability.  Provide on-going support, advice, information to students with a disability  Provide a transport service  Disability Resource Training Area/Assistive Technology Service, needs assessments, (Students in wheelchairs, blind, partially sighted, dyslexia/dyspraxia/aspergers syndrome, specific learning disabilities, serious physical and medical conditions)  ATAC Project – Assistive Technology Assessment Centre (part of the Shannon Consortium partnership)  Disability Awareness training to campus community  Learner Support Officer for students with dyslexia, aspergers syndrome etc.  CAO Supplementary Admission System (DARE Scheme)  Library Assistance (P/T)  Career Guidance  Administers ESF Funding

6. Community Liaison Office Driver – UL’s Access Policy and UL’s Community Engagement Goal (Strategic Plan Goal 4) Promoting University and Community engagement activities by working directly with volunteer students, community organisations, educational partners across the sector and UL administrative staff and faculty. Community Education Programme  Parents Education Programme. Programme designed and delivered in community for parents with little or no knowledge of formal education system. Developed in collaboration with Class of 2014 Programme.  Collaboration with academic departments, to develop and deliver community education programmes, e.g. Community Law, Irish Programme for Parents (support and encourage community participation).  Collaborate with the Downtown Centre, local and regional further educational colleges and adult education colleges to develop accessible pathways to UL. FETAC (approved courses) UL’s Community Engagement  Coordination of the President’s Volunteer Award Programme (PVA). Supporting students, campus voluntary organisations and external community/voluntary organisations. Creating and sustaining voluntary opportunities.  Working with a broad range of community development organisations locally and regionally, developing volunteering opportunities for students and staff, e.g. Probation and Linkages Limerick (PALLs), Limerick Youth Services City and County.  Working with Limerick City and County Working Groups (LC&C Integration Groups, RAPID) to deliver on social inclusion policies and programmes.  Collaborating with Coop Division to secure voluntary community placements.  Collaborating with International Office to develop community engagement activities.

7. Mature and Adult Learner Student Driver – UL’s Access Policy and UL’s Community Engagement Goal (Strategic Plan Goal 4) Provide a range of s upports and initiatives for mature and adult learner (> 18 years) students (c. 675 in all years, in all disciplines) Provides:  Drop-in service for personal support, information and advice on courses, application process, student life etc.  Academic advice and direction on; Writing Skills (in conjunction with Centre for Teaching and Learning) Mathematics Skills (in conjunction with Maths Learning Centre) Science Skills (in conjunction with Science Learning Centre) Language Tutorials (in conjunction with Language Learning Centre) Career Guidance (Liaison with Cooperative Education and Careers Division)  Library Skills  Computer Skills Manages:  Access and Mature Student Induction Programmes  Access Certificate Course Mature Student  Mature Student Handbook.  Research on access activities and initiatives  Downtown Centre (Shannon Consortium facility) – Educational Guidance

8. Student Health Centre An acute care/primary care facility (not a GP service) Core Services Doctor Clinics Nurse Clinics Physiotherapy Consultations Psychiatry Consultations STI Clinics Contraceptive Advice Clinics Supporting Areas I-Grade facilitation Call-out to medical emergencies on campus Sudden unexpected situations (e.g. mumps outbreak ) Charges are being introduced as of 1 September 2012.

9. Counselling Core Services Provide professional Counselling Service – psychological counselling Consultations for critical and emergency cases Drop-in service for critical and emergency cases Advice and support for ALL students with problems including, depression, anxiety, eating disorder, personality issues, mental or sexual health issues, social skills, bereavement, substance abuse and sexual abuse Student CONNECT (Student Peer Mentoring) Health Promotion Activities/UL’s Alcohol Policy (support and monitoring) Supporting Areas Placements for students on academic programmes, also currently collaborates with HSE and has 3 assistant psychologists, 2 psychotherapy interns and 3 psychotherapy trainees Para-counselling courses (for academic staff) I-Grade facilitation Counsellors contribute to research, community and professional service activities

10. Chaplaincy Works through the development and fostering of relationships with students and staff to provide an increasingly Ecumenical Service that offers strength, support and spiritual guidance. Core Services Christian religious services Student oriented liturgies Special campaigns e.g. Trócaire Lenten Campaign One-to-one meetings with students in times of crisis e.g. bereavement, financial difficulty, encouragement of social outreach Put in place practical and compassionate arrangements to deal with the loss of a student Supporting Areas Management of the Teach Fáilte drop-in centre Support of Societies Management and organisation of activities that focus on the Contemplative Centre Administration of the Student Hardship Fund I-Grade facilitation

11. Arts Office Works to encourage diverse forms of creative expression for students and staff - Manages and organises programmes of activities, cultural events (on and off campus) Film Club Festival and UL Drama Society productions Dance Concerts Comedy Lectures Outreach activities Workshops Alternative events - Development and Maintenance of the Living Art Wall in Eden Restaurant - Collaborates with student Clubs and Societies and the Students’ Union - Assists in the administration of the UL Arts and Sports Fund and the Ulster Bank Enablement Fund - Organisation of UL 40 Events

12. Questions ? Find us at www.ul.ie/studentaffairs or Email us at sa@ul.ie