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Future Challenges in Aviation Psychology
Manfred Barbarino Human Factors Domain Manager EUROCONTROL European Organisation for the Safety of Air Navigation
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20 years aviation About me … 1993 EUROCONTROL Human Factors Manager 2002 EAAP President
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Scope We Future Today
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Scope We Future Today
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Key drivers for our work
80 % Automation 1960 2020+ Human Role Regulation
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Key Objectives Allocation Change Competence Acceptance Technology
Usability Error Management
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Key Objectives Change Competence Acceptance Technology Error Usability
Allocation Change Acceptance Competence Technology Usability Error Management
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Allocation of tasks and functions
Human Machine Functions Functions Task Functions Task
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Key Objectives Allocation Change Acceptance Technology Error Usability
Competence Technology Usability Error Management
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Competence Selection Training Licensing
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Key Objectives Capabilities Change Competence Acceptance Technology
Usability Error Management
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Error Management 80 % CRM TRM Prevention Learning after Learning
before Error Analysis LOSA HERA NOSS CISM
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Key Objectives Allocation Change Competence Acceptance Error
Technology Usability Error Management
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Human Factors Integration Process
Stage 1 Fact Finding Scope project from an HF Perspective Stage 2 Issues Analysis Identify HF Issues & potential impacts Stage 3 Action Plan Develop HF Plan Stage 4 Action Implemen- tation Implement HF Action Plan Stage 5 HF Case Review Review effectiveness of HF Case Process “HF Case - a process to systematically identify and manage HF issues throughout ATM projects.”
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Human Factors Pie
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Human Factors Impacts Acceptance Workload Cognitive Processes Trust
Comfort Stress Error Skill Change Fatigue Situation Awareness Job Satisfaction Motivation
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Key Objectives Allocation Competence Technology Error Usability
Change Acceptance Competence Technology Usability Error Management
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Institutional Changes in ATM
Reorganisation Merging ACCs NUAC SES CEATS DFS – Merging ACCs FABs
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Change Acceptance Current Situation Future Situation Strategy & Plan
Gain Acceptance Train & Develop Current Situation Future Situation Communicate & Involve Resources Create New Culture
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Key Objectives Allocation Change Competence Acceptance Technology
Usability Error Management
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Human Factors added value
Errors and incidents Early Human Factors Integration Resistance to change Implementation delays Training time & costs Redesign and retrofit
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Scope We Future Today
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P-RNAV ASMGCS FUA PENS Airspace Strategy + 12 others ATSAW CHAIN Mode S SWIM 4D CDM CASCADE DMEAN VDL-Mode 2 ECIP Master Plan TMA2010 VDR FAB KPI’s AIM
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SESAR - a new ATM system in 2020+
3 x Capacity 3 x Safety - 50% Costs - 10% Environ- ment
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SESAR Evolution 2008 to 2013 2003 2004 2006 to 2008 2005 -----------
Development Phase 2003 ATA Proposal 2004 Call for Tender 2006 to 2008 Definition Phase 2005 SESAR Proposal Airspace Users Airlines ANS Providers Airports Associates Unions, R&D Supply Industry EURO- CONTROL
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SESAR Definition Phase
Air Transport Framework: The Current Situation ATM Performance Targets ATM Target Concept ATM Deployment Sequence ATM Master Plan Work Programme for
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Likely changes for ATM operations
Role More planning & monitoring Increased Automation Reliance, trust & system knowledge Enhanced information advices & warnings MTCD, ASAS, SWIM, CDM ATCO Increased Flexibility (air*ground)*(man*machine) separations & traffic mix Less Uncertainty & Strategic Planning 2D, 3D, 4D trajectories From “tactical intervention towards planning and intervention by exception” Source: SESAR M2 DLM
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Human Factors Impacts Acceptance Workload Cognitive Processes Trust
Comfort Stress Error Skill Change Fatigue Situation Awareness Job Satisfaction Motivation
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SESAR Lessons: HF Strengths
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SESAR Lessons: HF Weaknesses
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Scope We Future Today
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Future Key Issues What are the future key issues for Aviation Psychology and Human Factors ? Exercise: Work in groups: max. 3-5 issues 5 minutes One minute presentation of findings
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Aviation Psychology & Human Factors Improvements
Communication Get into the aviation development life cycle as early as possible Understand and speak the language of your customers Do not engage in academic debates in front of your customer Praise the work of colleagues and even competitors Do not reinvent the wheel each time – learn form the past Build and use networks – share, learn and build synergies You can even use Human Factors principles to improve your PowerPoint presentations !
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Aviation Psychology & Human Factors Improvements
Get into the aviation development life cycle as early as possible Understand and speak the language of your customers Do not engage in academic debates in front of your customer Praise the work of colleagues and even competitors Do not reinvent the wheel each time – learn form the past Build and use networks – share, learn and build synergies
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Getting the message across
Presenter Audience Message
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Improvements
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EAAP – a network for Aviation Psychology
Website & Discussion Forum Conferences University Network Course Recognition Membership Administration Certifications
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Last but not least . . . Keep going - we need you !
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