2. What is it about Coaching that inspired the BBC to set up an internal network of over 60 coaches?

3. History may have the answer

4. In the 1930s a gentleman named George Gallup surveyed his family over the breakfast table interviewing them on their favourite food and pets

5. About 50 years later Gallup Research conducted interviews with 1 million employees including around 80,000 managers.

6. Their conclusion?

7. “People leave managers not companies”
Reproduced with kind permission, Marcus Buckingham -

8. What are managers & reports thinking?
My day is so full, I don’t always have time to spend with my team
My manager does not give me enough attention
My team does not take enough responsibility
My manager does not give me enough freedom
My team aren’t as experienced as me and I am reluctant to delegate
My manager doesn’t seem to trust me to get on with things
What are managers & reports thinking?
Sometimes it is hard for managers to strike the right balance
My team don’t seem to do what I tell them to and I keep having to chase
My manager is constantly barking orders at me
I don’t know what the people in my team want
I shouldn’t have to say it, my manager should know what I want
Sometimes I’m not sure whether I should be telling or asking
I wish my manager would make his mind up

9. The Evolution of Coaching
How can Coaching help both manager and report?
Non-directive coaching improves the performance SCORE by increasing...
Self-Awareness
Creativity
Ownership
Responsibility
Empowerment

10. Introducing a Coaching Culture

11. Effective Performance Management incorporates Coaching as part of a balanced Leadership model- -

12. Laura Dolby, Chartered Institute of Marketing
In 2009 a paper - “Encouraging Performance” - was written about the essence of practical leadership
“Refreshing to see a new and positive set of ideas... asks managers to think in different ways – and that’s a good thing. A very good thing “
Laura Dolby, Chartered Institute of Marketing
"This approach to leadership and team working is an outstanding example of an approach that can make a difference. During difficult times, this is what is needed.“
Professor Cary Cooper, Distinguished Professor of Organizational Psychology & Health, Lancaster University Management School -

13. It’s author, David Finney is the managing director of The Energy of Conversation Ltd, a company dedicated to continual performance improvement. -

14. The Energy of Conversation
Learning & Development Services -

15. Development Program for Managers
The
Practical Leadership
Development Program for Managers
Program A 2 modules (introductory)
Program B 6 modules (continuous development)
A unique blend of coaching and training
Options to augment with 1:1 coaching for key team members
Unlimited and telephone support throughout program -

16. The Practical Leadership Programme: deliverables

17. Quality assurance David Finney
Fully qualified corporate & personal coach with 2 diplomas
All testimonials and references can be personally validated
TNS-accredited trainer with 20 years management experience
Corporate knowledge of ISO Quality Standards 9001, & 27001
Experience of large-scale social, healthcare & market research projects
Authorised by Sir John Whitmore to train managers to use the GROW Model
Complete discretion and confidentiality assured, registered for data protection
“When it comes to coaching, David is a natural. He guides, inspires and empowers in a way that gets results.” - Joy Maitland, Group Director, TNS

18. Reaching our potential through The Energy of Conversation