1. You Really Can Change the World

2. What Change? Why do we need to change? The present state
The desired state
How will you monitor?

3. Why Change? Things are good now It’s too much trouble
We’ve always done it this way
People might not want to change
My friends will think I’m weird
They aren’t feeling the “pain”

4. The Vision A picture in your mind of the future
Simple
Understandable
Desirable
Attainable
Realistic
Focused
You’ll never get there if you don’t know where you are going
Plan the course

5. The Plan Define the change Players / Roles Sponsors Communication
Rewards
Resistance strategies
Actions / Steps
Monitoring and tracking

6. It Takes a Team The Agent The Dreamer The Sponsor The Organizer
The Cheerleader
Co-Conspirators

7. Tell Everyone A simple message to share the vision
Say it more than one way
Say it over and over and over and over
Walk the talk
Listen
Let them know they are part of the vision

8. Rewards Reward behavior that helps the change
Change what people are rewarded for
Make rewards meaningful
Reward frequently
Reward small accomplishments

9. Resistance to major change is inevitable
It does not matter whether the change is perceived as positive or negative.
Resistance to major change is inevitable

10. The Barriers No need for change The Status Quo / Inertia
It’s overwhelming
Not my problem
Uncertainty
Management Ego
Compliance vs commitment
The “Black Hole”

11. Break On Through We CAN do it! Explain in context Listen
Admit negatives along with positives
Reinforce progress
Small steps
Empowerment

12. Small Steps Plan is a series of small steps Steps understood
Steps achievable
Steps show progress
Know when a step is complete
Reward results

13. Small “Wins” Along the Way
Build small successes into your plan
Stay motivated
Get / keep support
Show staff they can do it
Show critics they were wrong
Tune the plan

14. Look Back, Look Ahead, Keep Working
See how far you’ve come
Still on the right track?
Is the destination still right?
Tune the plan
Can’t coast, you aren’t done yet!

15. Know when you’re there Recognize the goal Proclaim victory
Celebrate the change
Thank all participants
Put sustaining organization in place

16. It’s A New World, Baby! Make your change part of the “culture”
Build the support structure
Will your work stay in place when the team disperses?

17. Review Define the change – now, vision, why
Players / Roles – understand the team
Sponsors – critically important
Communication – frequent, varied
Rewards – reward small wins
Resistance strategies – expect it
Actions / Steps – small steps
Monitoring and tracking – know when you are making progress
Institutionalize – make it stick

18. Leave your footprints in the sands of time.
“You can't make footprints in the sands of time if you're sitting on your butt...And who wants to make buttprints in the sands of time?” (Bob Moawad)