1. NWCSAF 2014 Users’ Survey NWC SAF 2015 Users Workshop 24 - 26 February 2015 Ana Sánchez Piqué asanchezp@aemet.es

2. NWCSAF 2015 Users Workshop 24 - 26 February 2015 2 NWCSAF 2014 Users’ Survey Released on the 19th September 2014 Active until 30th November 2014 43 answers were received Survey was anonymous (23 identified themselves) Almost all the questions were optional

3. NWCSAF 2015 Users Workshop 24 - 26 February 2015 3 NWCSAF 2014 Users’ Survey Survey Breakdown General questions Questions about HelpDesk Questions about MSG package Questions about PPS package Common questions about products distribution.

4. NWCSAF 2015 Users Workshop 24 - 26 February 2015 4 NWCSAF 2014 Users’ Survey

5. NWCSAF 2015 Users Workshop 24 - 26 February 2015 5 NWCSAF 2014 Users’ Survey. Help Desk

6. NWCSAF 2015 Users Workshop 24 - 26 February 2015 6 NWCSAF 2014 Users’ Survey. Help Desk Answered by 39 people Average: 8.0

7. NWCSAF 2015 Users Workshop 24 - 26 February 2015 7 NWCSAF 2014 Users’ Survey. Help Desk Proposed improvements To add a forum on use of products (2) To make a distinction between answered and solved mails in Mail Box To make the website more user friendly (2) To classify the Mail Box per item

8. NWCSAF 2015 Users Workshop 24 - 26 February 2015 8 NWCSAF 2014 Users’ Survey Use of the products for hazard warnings  Yes: 25 No: 17 Use of the products for commercial activity  Yes: 6 No: 37

9. NWCSAF 2015 Users Workshop 24 - 26 February 2015 9 NWCSAF 2014 Users’ Survey

10. NWCSAF 2015 Users Workshop 24 - 26 February 2015 10 NWCSAF 2014 Users’ Survey. MSG part

11. NWCSAF 2015 Users Workshop 24 - 26 February 2015 11 NWCSAF 2014 Users’ Survey. MSG part Answered by 33 people

12. NWCSAF 2015 Users Workshop 24 - 26 February 2015 12 NWCSAF 2014 Users’ Survey. MSG part Answered by 27 people

13. NWCSAF 2015 Users Workshop 24 - 26 February 2015 13 NWCSAF 2014 Users’ Survey. MSG part Products adapted to other satellites by users Products the users would like to be adapted to other satellites (current & coming)

14. NWCSAF 2015 Users Workshop 24 - 26 February 2015 14 NWCSAF 2014 Users’ Survey. MSG part Other:  Fog and Low cloud identification and tracking  Divergence product to identifity strong vertical movements + Fog  Information on conceptionel model Shapiro-Keyser

15. NWCSAF 2015 Users Workshop 24 - 26 February 2015 15 NWCSAF 2014 Users’ Survey. MSG part NWCSAF/MSG Products that could cover Users’ needs: o Icing o Use of other MTG instruments e.g. Lightning sensor to improve RDT o Discrimination between convective and non-convective cloud pixels o Possibility to use other cloud products (like EUMETSAT OCA), to improve the HRW quality (e.g. height assignment) o Convection Initiation o Convection Warning o Cloud Microphysics o ASII-NG

16. NWCSAF 2015 Users Workshop 24 - 26 February 2015 16 NWCSAF 2014 Users’ Survey. MSG part MTG based NWCSAF Products interesting for the User: o Cloud Base Level o Intra-cloud water information or profiling o Wind profiles o Better thin cirrus detection o Lightning Imager for lightning over Africa o Convection Initiation o Convection Warning o Cloud Microphysics o ASII-NG o Extrapolated Imagery

17. NWCSAF 2015 Users Workshop 24 - 26 February 2015 17 NWCSAF 2014 Users’ Survey. MSG part Coments: Plans to do preoperational test with RSS data RSS is essential in NWC It’s planned Only used for case studies Suggestion to make a “mixed” method that runs every 15 min but taking advantage of the information of RSS images

18. NWCSAF 2015 Users Workshop 24 - 26 February 2015 18 NWCSAF 2014 Users’ Survey. PPS part Answered by 6 people

19. NWCSAF 2015 Users Workshop 24 - 26 February 2015 19 NWCSAF 2014 Users’ Survey. PPS part Answered by 5 people

20. NWCSAF 2015 Users Workshop 24 - 26 February 2015 20 NWCSAF 2014 Users’ Survey. PPS part Answered by 5 people

21. NWCSAF 2015 Users Workshop 24 - 26 February 2015 21 NWCSAF 2014 Users’ Survey. PPS part PPS already adapted to the VIIRS sensor on S-NPP Support for VIIRS will continue on future JPSS and NPOESS platforms. Answered by 4 people

22. NWCSAF 2015 Users Workshop 24 - 26 February 2015 22 NWCSAF 2014 Users’ Survey. PPS part Other:  Fog and Low clouds

23. NWCSAF 2015 Users Workshop 24 - 26 February 2015 23 NWCSAF 2014 Users’ Survey. PPS part New NWCSAF/PPS Products that could cover Users’ needs: o Cloud base height o Fog probability product o Aerosol-cloud separation (esp. of volcanic origin) o Detection of supercooled water EPS-SG based Nowcasting products that could be of interest for users (4): o Ice water path (IWP) from MWI/ICI microwave imager suite (2) o Liquid water path from MWI/ICI microwave imager suite (2) o Precipitation rate from MWI/ICI microwave imager suite (4)

24. NWCSAF 2015 Users Workshop 24 - 26 February 2015 24 NWCSAF 2014 Users’ Survey. PPS part

25. NWCSAF 2015 Users Workshop 24 - 26 February 2015 25 NWCSAF 2014 Users’ Survey. Distribution Answered by 30 people

26. NWCSAF 2015 Users Workshop 24 - 26 February 2015 26 NWCSAF 2014 Users’ Survey. Distribution Usefulness of other SAFNWC/MSG products being distributed via the EUMETCAST service (24): YES (12)NO (12) PC (2) CRR (2) RDT (3) Prefer calculating locally (2) Only to compare with own products.

27. NWCSAF 2015 Users Workshop 24 - 26 February 2015 27 NWCSAF 2014 Users’ Survey. Distribution Answered by 27 people

28. NWCSAF 2015 Users Workshop 24 - 26 February 2015 28 NWCSAF 2014 Users’ Survey. Distribution Answered by 11 people

29. NWCSAF 2015 Users Workshop 24 - 26 February 2015 29 Thanks for your attention! Any question?